635 Collins Avenue, Miami Beach, FL 33139, United States
#144 of 199 hotels in Miami Beach
Guests' ChoiceBased on 426 hotel reviews
7.2Cleanliness
7.4
Comfort
7.6
Location
8.8
Facilities
7.2
Staff
8.0
Value for money
7.4
Free WiFi
7.1
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End of dialog contentReviewed: 19 April 2024
Ravtar
CanadaEverything
Nothing
Stayed in April 2024
Reviewed: 18 April 2024
Cristina
United StatesIt was Clean and very pretty!
Stayed in April 2024
Reviewed: 13 April 2024
Dwalyn
United StatesNa
Location
Stayed in April 2024
Reviewed: 19 March 2024
Kendall
United StatesNothing
Nothing
Stayed in March 2024
Reviewed: 13 March 2024
Albaloul
United StatesStaff
Location
Stayed in March 2024
Reviewed: 1 March 2024
Keyona
United StatesRoom had nets flying around. Musty smell.
Great location. Reasonable Pricing.
Stayed in February 2024
Reviewed: 29 February 2024
Tyanna
United StatesEverything
Nothing
Stayed in February 2024
Reviewed: 26 February 2024
Andrew
United StatesLitigation has been initiated.
Reservations were made incorrectly on website and hotel refused to adjust.
Stayed in February 2024
Reviewed: 2 February 2024
Hamid
United StatesEverything
Stayed in January 2024
Reviewed: 1 February 2024
Ekaterina
United StatesThere is no place to store suitcases before check-in… TV only has a few channels. No YouTube or Netflix.
Perfect place. great location. large clean room. nice staff.
Stayed in January 2024
Reviewed: 23 January 2024
Ashwin
AustraliaProperty was well located and the room served its purpose.
Stayed in December 2023
Reviewed: 7 January 2024
Drei
United StatesFirst of all this is my second time staying here & I have to say my last. I gave it another chance because of the price & location. The first stay - they gave me a room with cr*ck heads living in the alley (making all types of noises) - GOT NO SLEEP. This go around I would have to say; 1 bedroom suite: 1. The kitchen sink water didn’t work (and it was leaking water from the sides. 2. The microwave didn’t work - mind you another reason for staying at this particular boutique hotel - was to have a microwave (which most don’t) 3. The bedroom tv didn’t work 4. They only have about 5 digital tv channels (most didn’t work & no cable). 5. They tested the fire alarm all day for the last 3 days we had left on our booking (was unable to complete any work) called downstairs & the front desk receptionist stated that it was hotel policy & they couldn’t give me an idea when it would stop (lasted several hours for 3 days. 6. Last but not least the day before we checked out they had construction on the building starting at 4:30am & lasted until we literally checked out!! 7. Now lastly Fat Tuesday is now the restaurant downstairs & let me tell you the music starts at 9am & last until 1am!! Good luck if you ever think about staying here!!
The actual room itself - very spacious & comfortable.
Stayed in January 2024
Reviewed: 6 January 2024
Kourtney
United StatesThe elevator was a bit slow and didn’t come sometimes. My boyfriend was trying to hook up his firestick so we could watch movies, but was unable to.
The location was perfect. The staff was super sweet and attentive.
Stayed in January 2024
Reviewed: 28 December 2023
Kamini
South AfricaThe cleanliness in the suite can be improved but our stay was great.
The location is great, Ocean drive and the beach is just a street away. The hotel staff really made sure we had all we required. The suite itself has all that you need and is spacious.
Stayed in December 2023
Reviewed: 27 December 2023
John
United StatesThe rooms was half clean. Wasn't enough bath towels and wash clothes. The water took awhile to get hot for the shower. The ppl were very rude and disrespectful. Overall. I felt so negative from the time arriving to the time of departing. 👎🏾👎🏾
The beach was walking distance. Nice restaurants some with live band and music.
Stayed in December 2023
Reviewed: 11 December 2023
Alexandra
United Statesmisleading
dirty, no door to the restroom, couch patched with wood boards
Stayed in December 2023
Reviewed: 6 December 2023
Kwame
United StatesThey overcharged me 3 times on my card and it's taking a while for me to get my money back.
Stayed in December 2023
Reviewed: 28 November 2023
Gery
United StatesI am writing to make a formal complaint regarding the room I rented at Number 314. I could not sleep all night, the air conditioning sounds very loud when it turns on. Attached I am sending you a video that I took in the early hours of the morning where I felt that It made a very loud sound. I went to the counter to make my complaint and they told me that there was nothing they could do because the hotel was completely sold out. My wife had a nervous breakdown at that time in the morning. She wanted to go find another hotel, but I was able to calm her down until dawn so she could talk to find an answer. Please I await a response for my case
Good place
Stayed in November 2023
Reviewed: 20 November 2023
Gabriell
United StatesTo start with, I came into the room and it was obviously not cleaned. The floor was covered in crumbs and sand, there was no toilet paper on the roll or even in the room, and we even had no trash cans. We also did not have any towels or cleaning supplies for the kitchen dishes. Dishes were dirty, and I had to buy dish soap and a sponge to clean them. When I informed the staff of the uncleanliness, they just supplied towels and toilet paper. They proceeded to hand me a vacuum ??? I’m sorry, but for the cleaning fee I paid for, I should not have to do their job when I’m on vacation. During the remainder of our trip, no one came to pick up trash or give us new towels, I had to place all used towels and large trash bags in the hallways for someone to come get them. Very unprofessional. Lastly, I am not sure what they used to clean the sheets, if they even were cleaned, but myself and one other guest had hives all over our bodies. These hives lasted until we got back to our hometowns. We have sensitive skin, so I’m hoping it was just the detergent on the sheets, but worst case it is beg bugs. Totally gross and unacceptable either way.
I loved the location, and the staff. The layout of the room was perfect for our stay and looked just like the photos on booking.
Stayed in November 2023
Reviewed: 22 October 2023
Saurav
United StatesOld interior. Intermittently working elevator. Smelly floors. Broken sofa bed and an unsafe vibe
Location
Stayed in October 2023
Reviewed: 2 October 2023
Omayra
United StatesN/A
The location is perfect, the place is great, the staff is friendly and wonderful!
Stayed in October 2023
Reviewed: 2 October 2023
Felicia
United StatesThey allowed us to check in prior to the check in time which was really nice since our flight had landed early. The staff was very accommodating with everything, super friendly! Also the room was very spacious and comfortable. Great location in South beach. Would definitely return next time I’m visiting.
Stayed in October 2023
Reviewed: 25 September 2023
Michele
United StatesNo pool / very noisy as Fat Tuesday's opened right below it which I didn't know when I booked. The tv reception was horrible. Could have used a garbage pail in the kitchen area. No tissues in bathroom
Staff was friendly and accommodating.
Stayed in September 2023
Reviewed: 17 September 2023
Wilson
United StatesThe room was infested with ants and the headboard was peeling
Stayed in August 2023
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