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Reviews of Microtel Inn and Suites Elkhart 3 stars

3301 Plaza Court, Elkhart, IN 46514, United States

#10 of 26 hotels in Elkhart

Guests' Choice

Review score

Based on 828 hotel reviews

7.8

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.1

  • Location

    8.6

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    8.3

  • Free WiFi

    7.4

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Showing 1 – 25

  • Reviewed: 6 May 2024

    8.0
    Was disappointed in condition of bed. Don’t remember ever having such a soft bed.
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed was too soft. Toilet seat not secured

    Location

    Stayed in May 2024

  • Reviewed: 14 April 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I arrived in town 12 hours earlier than expected. I called the front desk to see if it was possible to pay for an extra day. I was willing to pay a full days rate even though I was checking in 1 day early. I was told they were booked full. As I was driving around to the other hotels, I noticed the parking lot was half empty. So I pulled in. A gentleman immediately appeared in the entrance and stopped me halfway across the parking lot with a shake of his head.no vacancies, he said. Not one other hotel was full that night. I found this to be extremely rude.

    Through a 3rd party booking sight I was able to get the room at a great price

    Stayed in April 2024

  • Reviewed: 31 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Rooms small breakfast wasn’t good

    Close to stores

    Stayed in March 2024

  • Reviewed: 20 March 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Showing up and being told there is a $50 deposit for damages fee and that takes 14 days to go back to the card. I have never been charged that ever.

    It was quite

    Stayed in March 2024

  • Reviewed: 20 March 2024

    8.0
    Convenient option for those traveling on IN Turnpike
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    The breakfast options were minimal. There was also no soft lighting in the room, no bedside lamps. All the lights were bright fluorescent lights that were mounted near the ceiling. They gave the room a very "school classroom" ambiance.

    This is a convenient location right off the Indiana Turnpike with several dining options close by, some even within walking distance. (My favorite is Culver's, however, which is on the other side of the Turnpike but still nearby.) The bed was comfortable and bathroom was clean and updated. The name, however, should tell you that the rooms are not spacious. Two people with suitcases in a room with a queen bed will feel quite cramped. If you're just stopping here for the night, however, not a bad option.

    Stayed in February 2024

  • Reviewed: 17 March 2024

    8.0
    Overall, a good stay but a few things could have been a bit better.
    • Leisure trip
    • Couple
    • Superior Queen Suite with Jacuzzi - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The only things we didn't like was there was no vending machines on the first floor. We also didn't like that we were not able to go in and out of the side door so it was kind of pointless to park on that side of the building closer to our room. Also, one of the jets on the jacuzzi was not blowing out very well but all the other jets were working great. The other thing was that the lights would randomly turn on in the middle of the night because of the sensor. It was disturbing to have to get up and keep shutting them off while we were trying to sleep.

    Overall, the room was good and clean. The jacuzzi worked but with a minor complication. The lobby was very nice. The staff was kind and helpful. A gentleman was kind enough to provide us with an extra blanket and pillow with no problems at all. The bed was pretty comfortable too.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    9.0
    Great value for a clean comfortable place to stay a night.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No complaints

    Comfortable bed and clean with good location. Staff was friendly and helpful. Great value.

    Stayed in March 2024

  • Reviewed: 1 March 2024

    8.0
    Beautiful place and great value.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Non

    Quite smell nice and the rooms are really clean and nice and comfortable. Was traveling had to spend the night after a 12 hrs solo drive. Booking again on my way to Minnesota again.

    Stayed in February 2024

  • Reviewed: 13 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom could have been cleaned better. It had female long black hair behind the toilet. I am a blonde, so it wasn't mine.

    Stayed in January 2024

  • Reviewed: 5 January 2024

    9.0
    Love this hotel
    • Leisure trip
    • Couple
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing comes to mind.

    We travel through this area often - this is our preferred hotel of the options at this exit. The beds are comfortable, it's clean, and the breakfast options are fine.

    Stayed in October 2023

  • Reviewed: 29 December 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Vocation ain't the greatest but it's still worked. I still haven't got my $50 deposit back yet and it's been more than 10 days. And I didn't like being bugged for cigarettes all the time

    Very nice clean room well and well lit. The young lady behind the counter was very polite. And I'm glad they had an elevator.

    Stayed in December 2023

  • Reviewed: 26 December 2023

    7.0
    Clean, quiet, friendly; suits my needs for a reasonable price.
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I messaged to have a specific room, but did not receive it. Second room was fine.

    The facility is clean.

    Stayed in December 2023

  • Reviewed: 24 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I have stayed at this location several times and have always been happy with the stays.The staff is always friendly, the rooms clean and comfortable. It's a good value for the money.

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    Won't be back to this hotel
    • Leisure trip
    • Family with young children
    • Superior Queen Suite with Jacuzzi - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The lights kept going on when you moved around the room. The breakfast was a joke. The bed had a metal bar around it, that held in the mattress, that I kept hitting everything I got in bed and I have a 4 inch bruise on my leg. The hair dryer didn't work. The fridge was way too small.

    The staff was very friendly. The place was clean

    Stayed in December 2023

  • Reviewed: 30 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very noisy shower. Room 303. Breakfast was boring. Waffles and cereal.

    Convenient to South Bend Beds very comfortable

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    The room was clean and met all my needs.
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    Breakfast needed improvement. The front desk was not always staffed. The staff member for the front desk was often in the back room and not at the front desk. When you were at the front desk needing assistance, you therefore had to hollow out asking for help and for someone to come to the front counter so you could receive service.

    Great location. Easy to gain access to the Hotel.

    Stayed in October 2023

  • Reviewed: 21 October 2023

    7.0
    Nice facility, good location and breakfast
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Football weekend pricing.

    Location for the game.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very clean and nice room

    Stayed in October 2023

  • Reviewed: 7 September 2023

    9.0
    good stay, good location
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 3 nights

    no pool

    I didn't eat breakfast.

    Stayed in September 2023

  • Reviewed: 27 August 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The bathroom only contains tiny bars of soap. Maybe in spoiled but i would expect more for my money.

    The rooms are spacious and clean. The staff was good as well but not very talkative.

    Stayed in August 2023

  • Reviewed: 24 August 2023

    8.0
    Great price and location for a short stay
    • Leisure trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Great price and location

    Stayed in August 2023

  • Reviewed: 22 August 2023

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I Have stayed here 6 times as a solo traveler. It’s been clean and easy. The front desk has been helpful with dinner recommendations. If it continues to be clean , I’ll continue to go back.

    Stayed in August 2023

  • Reviewed: 13 August 2023

    9.0
    Wonderful overnight
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Overhead lighting above the headboards was too bright.

    Excellent overnight stay. Clean, comfortable room and great breakfast.

    Stayed in August 2023

  • Reviewed: 8 August 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room with Two Queen Beds - Mobility Accessible/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We had a mobility accessible room. There was nowhere to sit anything in the bathroom. Also the outlets to plug your electronics in were very inconveniently located.

    Clean, comfortable, reasonably priced and located. Also felt very safe.

    Stayed in August 2023

Showing 1 – 25

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