Refrigerator in room was noisy, finally turned it off. Made it hard to sleep. No information on using thermostat in room, I knew how but if you don't air comes on and chills room.

Breakfast was great wide selection. Waffles, Bagels, muffins, cereal, plus. very well maintained, clean and well stocked.

Stayed in May 2024

It was more than I expected to pay in the area, but the prices seemed in line with other hotels.

Very clean suite. Easy access from interstate.

Stayed in May 2024

Johnathan, (evening staff) was welcome, friendly, informative and helpful. I love the water and fresh baked cookies as we entered the lobby. The breakfast bar was well presented with a variety of fresh food. We had a great stay and will return. I have already recommended it to several friends. Thank you.

Stayed in April 2024

I cannot think of anything negative. TV was not a smart TV.

Everything. Service, cleanliness, food, comfort.

Stayed in April 2024

Not a thing to complain about!

Breakfast was ok but nothing special Nice touch for the snacks provided in the lobby when we arrived in the evening of our check in Beds/bedding very nice and comfortable which is a must when traveling Incredibly easy access to the thruway

Stayed in April 2024

I wish they had bigger rooms to fit more than 4 because I have a family of 8 so I had to book two rooms and separate which I did not like.

Location was convenient to where I had to be. The staff was friendly and helpful. Breakfast was good enough for kids and that is all that mattered. I will book again if I am in that area.

Stayed in April 2024

New, clean close proximity to the Thruway , food , gas , and activities.

Stayed in April 2024

The evening we were there kids were running up and down the halls making a lot of noise. I finally had to call the front desk at 11:45 to ask them to quiet the kids down. They did and I appreciate it but would have liked it better if I had not had to call and just have the staff take care of it because when I called the lobby was noisey enough for me to hear it over the phone.

Stayed in April 2024

The hotel was situated in a good location. The suite was clean and spacious. The lobby has a large seating area and they offered a continental breakfast.

Stayed in February 2024

The front desk was very helpful with early check in - even upgrading our room for only $5! Utilized the fitness center and enjoyed included breakfast. Was overall a very pleasant stay and very cost effective.

Stayed in February 2024

Always looking for gluten free items

Stayed there before, great location

Stayed in February 2024

Everything was excellent! The staff were professional and pleasant. They were attentive to the needs of the guests. The facility was clean and provided everything one would need for a comfortable stay. We will definitely be back and tell our family it's a great place to stay when visiting the area.

Stayed in January 2024

Every thing, like new and cleaned

Best hotel

Stayed in November 2023

The breakfast was excellent.

Stayed in November 2023

The refrigerator in the room was very noisy, could hear it running all night. There were a couple of stray hairs in the bathtub, but I'll give them a pass on that since I only noticed them when I sat down on the toilet and not when I stood up and peeked in, probably wasn't visible to housekeeping doing their checks. There's only one elevator and the breakfast area is small, I imagine if the hotel was full then going up and down the floors will be a headache and the hallways would be noisy and they would run out of food quickly.

Lots of towels, they gave us 4 bath towels and wash clothes which was great. I also liked that the soap for the sink was in a dispenser instead of those tiny soap bars. There's so many lighting options in the room, bed lights, ceiling lights, ambient lighting across the TV, etc. There weren't many guests on the night we stayed so the whole building was very quiet and comfortable and breakfast was not a rush either. I liked that the coffee and hot water was available 24/7. The beds were comfortable, pillows were plush and not flat and walking distance to KFC and Dunkin Donuts if needed.

Stayed in December 2023

Very nice and comfortable. 2 queen rooms were spacious

Stayed in November 2023

Easy to find.

Stayed in October 2023

cleaning only in am, some shampoo and stuff was missing (but we forgot to ask for more for following nights)

new, clean, easy access, great with a pet

Stayed in October 2023

N/A

Clean , pretty and awesome location.

Stayed in October 2023

Nice Hotel, very clean! Friendly staff and comfortable Lobby with 24/7 complimentary Coffee and Tea. Very good price - performance. We had a great stay.

Stayed in October 2023

Very nice and comfortable stay. Rooms and corridor smelled very fresh. Good toiletries. Space to sit by the window was a nice add-on - good place to grab a coffee and enjoy the outside view in the morning. Happy with the breakfast as well, although it wasn't traditional continental breakfast, there were enough options to have something and get going. Lobby area is beautiful. And finally, All the staff was very friendly. Totally worth the money!!

Stayed in October 2023

Thank you for having gluten-free bagels. They accommodated my request to be on the ground floor near an exit. The staff was friendly and professional.

Stayed in October 2023

n/a

close to attraction entertmaint

Stayed in October 2023

Absolutely nothing

Cleanliness

Stayed in October 2023