16 Kingswood Drive, Palm Coast, FL 32137, United States
#15 of 28 hotels in Palm Coast
Guests' ChoiceBased on 1084 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.3
Facilities
7.1
Staff
8.2
Value for money
7.3
Free WiFi
8.2
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End of dialog contentReviewed: 4 February 2023
Sherry
United Stateswindows in room were very dirty
great location right off Route 95
Stayed in February 2023
Reviewed: 31 January 2023
Linda
United StatesThe area with the ice machine on my level needed better daily cleaning. Not much for breakfast and that area was very small.
Nice size room. Comfortable bed. Good blackout drapes. No carpet. I could walk to Cracker Barrel. Staff was great! I also loved the filtered water dispensers on each floor.
Stayed in January 2023
Reviewed: 21 January 2023
Saleem
United StatesWater didnt get hot in 4days I stayed.
Nice,clean, friendly associates.
Stayed in January 2023
Reviewed: 20 January 2023
Amy
United StatesThe check in process was a headache. We were at the property when the website said we could check in but were told we couldn't check in for another hour or two because they didn't have the room ready. Normally not a problem but after traveling all day it was really disappointing.
Comfortable, quiet room
Stayed in October 2022
Reviewed: 10 January 2023
Maritza
United KingdomGood clean hotel...
Stayed in December 2022
Reviewed: 7 January 2023
Pueyo
United StatesNothing !
The location, the staff, the breakfast!
Stayed in January 2023
Reviewed: 3 January 2023
Carl
United StatesParking charges with no car? Have to thank them for. removing erroneous charges. Manager not good.
Restful and quiet. Nice breakfast and neighborhood.
Stayed in January 2023
Reviewed: 3 January 2023
Yuri
CanadaA bit busy, lots of people, but I was able to park. In my room could hear some some strange noises at night like running water. Toilet got tanked, I hope it is just by chance, no maintenance trouble otherwise.
Nice clean property in a good shape. The staff was kind and responsive, late check in was smooth. Breakfast was good. The location is quiet and very close to the highway.
Stayed in November 2022
Reviewed: 3 January 2023
Parveen
United StatesIt was an average stay, i just stayed for a night.
Stayed in December 2022
Reviewed: 25 December 2022
Carl
United StatesExtra charges galore. Parking with no car? Look at bill as often as you can.
Quiet. Relatively comfortable. Nice breakfast.
Stayed in December 2022
Reviewed: 24 December 2022
Carleigh
United Statescould use some upgrades and a little TLC, just a little more attention to cleaning in common areas i’d say
location is great, good price for a solid spot
Stayed in November 2022
Reviewed: 15 December 2022
Justin
United Statesa lot of sketchy looking characters hanging around the property.
price, location, friendly staff
Stayed in December 2022
Reviewed: 12 December 2022
Anne
United StatesGood breakfast selection- helpful and friendly staff Pleasant experience- 4 miles to beach and beach front restaurants and entertainment
Stayed in December 2022
Reviewed: 28 November 2022
Robert
United StatesClean and attractive
Stayed in November 2022
Reviewed: 16 November 2022
Jackson
United StatesAs consumers, the majority of us understand maintaining a Hotel business is not easy, but there are things that could discourage people from coming back, and the smell of mold is one of them. Which usually comes from the Ptac/A/C/Heating/Air conditioning/filter/condenser that needs to be cleaned with condenser spray.
The water pressure was better than the last time we stayed on the third floor, but this time we stayed on the first floor, just because we had no other options due to the fact the receptionist could not find a room without carpet on any other floor beside the first floor.
Stayed in November 2022
Reviewed: 15 November 2022
Demetria
United Statesbed too small, need a king
Location, Breakfast, clean
Stayed in November 2022
Reviewed: 11 November 2022
Barbara
United StatesWhen I got to the hotel, they had already run a preauthorization for one night. Not a problem. I was then given the total for the 2nd night and the $50 security deposit, parking fee and booking fee. I guess I did not read the fine print to know about the security deposit, parking fees and booking fees but still ok. When he actually ran the card though he included the charge for the first night as well. That was not in the balance he gave me and that put me over my budget. I chose them because it is a nice hotel but budget friendly at the same time. I was upset as I had already paid the first night and was charged again. He said it was just a pre-auth.. But by charging it twice in the same day, it put my acct negative. He said it would be fixed at midnight and the pre-auth would fall off. I was still upset and he tried to "fix" it by charging me for just one night but this put me further in the hole. It was not fixed the next morning and so I had to move money around in my accts so I was not charged by my bank for being negative. I had enough money for my stay but not with the way they did it. The extra funds were returned to my acct after I checked out the following day, within 30 minutes actually but it caused alot of unnecessary grief for me. I know they do a pre-authorization, that alone was not the issue. The issue for me was doing it on the day of arrival and not deducting it from my total due and then trying to fix it by charging me again for one night. I have used Microtel in other locations and have not had the issues I did there. As a chain, I do like Microtel.
The gentleman that ran the breakfast was very nice, helpful and friendly. He started our day out right!!
Stayed in October 2022
Reviewed: 7 November 2022
Darlene
United StatesThe elevator had some kind of problem. I got stuck on the ground floor for about 5 minutes. Not good!
Convenient and close to where I needed to be.
Stayed in November 2022
Reviewed: 27 October 2022
Ondranae
United StatesBreakfast was super early didn’t last long Air conditioner didn’t really work Toilet had a big crack in it and every time you sat down to use it, it would pinch your thigh or butt
The location was very nice as well as the staff. It had a nice feel in the lobby and didn’t have to worry about a lot of noise even though kids were staying there as well
Stayed in October 2022
Reviewed: 24 October 2022
Felipe
BrazilCheck in took too long. Had some issues about my credit card and they didn’t seem to be able to help.
the man working on the cafe was very outstanding.
Stayed in October 2022
Reviewed: 24 October 2022
Ruth
United Statessome kept the outside door propped open. not sure WHO was sneaking into building through back door. was uncomfortable with this
room was inside
Stayed in October 2022
Reviewed: 17 October 2022
Jenifer
United StatesOur ac did not work properly
Location
Stayed in October 2022
Reviewed: 30 September 2022
Paul
United Stateswindows leaked,had ants. Room was meant to sleep 4 we were 3 ,why would you only have towels and wash clothes for 2 ?? I’ve been using booking.com for years and this is the first time the hotel had additional fees that were added to booking.com total. I was charged a fee for using booking.com.
staff was friendly.
Stayed in September 2022
Reviewed: 12 September 2022
Jackson
United StatesWhen we entered the room, we noticed the toilet had been used by someone prior, and there was a brownish-colored spot on the linen at the head of the bed near the window, one of the pillows had what appeared to be a blood stain on it, and the remote for the TV did not work properly.
All that I have to say is, that my family and I were okay with the Hotel. We know that no one is perfect. Therefore, we did not expect anything to be perfect. Thank you for your service at the last minute.
Stayed in September 2022
Reviewed: 1 September 2022
Delisa
United StatesRoom was clean. Breakfast was good. Staff was friendly.
Stayed in August 2022
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