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Reviews of Staybridge Suites Midvale, an IHG Hotel 3 stars

747 West Blue Vista Lane, Midvale, UT 84047, United States

#4 of 13 hotels in Midvale

Guests' Choice

Review score

Based on 70 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.7

  • Location

    8.6

  • Facilities

    8.8

  • Staff

    8.5

  • Value for money

    8.3

  • Free WiFi

    10.0

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 7 nights

    The laundry room was a mess for our entire stay.

    This was our first time in Utah for National Archery Tournament. The hotel welcomed our team of kiddos with warm smiles, and special good luck posters for our team. The hotel was clean and kept tidy. The breakfast buffet has a variety of delicious options. We will definitely be back.

    Stayed in May 2024

  • Reviewed: 17 March 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Beds were a little to firm

    The lady that checked us in was fantastic and very helpful and nice.

    Stayed in March 2024

  • Reviewed: 4 January 2024

    9.0
    Lovely stay, great staff, highly recommend
    • Leisure trip
    • Family with young children
    • One Bedroom Studio Suite with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    Hot tub out of service a couple of days.

    Super helpful staff. Comfortable , clean room. Good breakfast

    Stayed in December 2023

  • Reviewed: 14 September 2022

    8.0
    Overall good stay. No parking for trailers. Staff helpful.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 3 nights

    No parking for trailers. We had to park at the Winco.

    Good variety on the breakfast.

    Stayed in September 2022

  • Reviewed: 31 August 2022

    8.0
    Very good stay close to business, Salt Lake City and mountains
    • Business trip
    • Solo traveller
    • One King Bedroom Suite
    • Stayed 8 nights

    Room was spacious and very clean. Everything was comfortable. Hotel surrounding noise level low and several dining facilities very nearby.

    Stayed in August 2022

  • Reviewed: 24 August 2022

    8.0
    Nothing disappointed me but nothing blew my socks off either. Very standard, nice hotel.
    • Leisure trip
    • Couple
    • King Studio Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing was gross or dirty but there were some stains here and there. A stain on the carpet, a small one on the comforter and some dry liquid spots on the furniture that looked like it was some kind of cleaner that got sprayed and dripped. The shower floor creaked a LOT when standing.

    Breakfast was great. They change it up every day a little bit (bacon one morning, sausage the next. That kind of thing). Having a full kitchen in the king bed room was AWESOME. Location is amazing with all kinds of stores and restaurants extremely close.

    Stayed in August 2022

  • Reviewed: 22 August 2022

    7.0
    Decent place
    • Leisure trip
    • Couple
    • One-Bedroom King Studio Suite - Accessible
    • Stayed 1 night
    • Submitted via mobile

    I got charged 50 dollars more then what I the ad had said said and receipt also

    A good breakfast

    Stayed in August 2022

  • Reviewed: 18 August 2022

    9.0
    Superb
    • Family with young children
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    It would be better if there is a table with couple of chairs for dining.

    Free laundry

    Stayed in August 2022

  • Reviewed: 15 August 2022

    7.0
    Location was great for where I was going. There are plenty of stores nearby. The breakfast had a large variety to choos
    • Leisure trip
    • Solo traveller
    • King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    there was not always somebody at the front desk. A couple of times I had to wait there a while before somebody showed up. I had a problem because one of the drawers in my room had not been cleaned and it contained a diabetic injector that somebody had left behind and some other garbage.

    The room was well equipped With a refrigerator, a dishwasher, a small kitchen, a desk to work at. It had a small exercise room with filtered drinking water. It has a nice pool. The room had a large TV set. Everything seemed pretty clean.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Accessible
    • Stayed 2 nights
    • Submitted via mobile

    Insufficient cutlery in the kitchen. Pool is quite small.

    Complimentary laundry. The room basically exceeded our expectation.

    Stayed in August 2022

  • Reviewed: 7 July 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • King Bedroom Suite - Communications Accessible
    • Stayed 1 night
    • Submitted via mobile

    The remote control for the TV didn't work correctly. I could not change channels so I had to watch black and white westerns..I'm a night owl so that really sucked. I told the staff when I checked out

    The pool

    Stayed in July 2022

  • Reviewed: 27 July 2021

    9.0
    Superb
    • Family with young children
    • Studio Suite with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    I like everything

    The service

    Stayed in July 2021

  • Reviewed: 27 June 2021

    8.0
    Great stay and vacation!!!
    • Leisure trip
    • Family with young children
    • One Bedroom Studio Suite with Two Queen Beds
    • Stayed 3 nights

    I always like bed on the firm side as the softness causes me back pain so maybe it's not bad for most people but not good for my back or neck. There was a musty smell of a "not thoroughly dried" clothing/ carpet ( I'm not sure) but it went away after a day or 2 when we kept the window open to air the room. Maybe a freshener/ spray will have covered the smell before we came in.

    Great breakfast with good selection of items. They have bacon, eggs, biscuit and all the items that are very filling and make you very satisfied. The staffs are very helpful, courteous, and the check in and check out was really quick which is very much appreciated after a 91/2 hr. travel. Having restaurants in the surrounding area is a big plus to our family who are very food- centered!

    Stayed in June 2021

  • Reviewed: 23 June 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • One King Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Bed wasn’t the most comfortable

    Clean, good pool area, nice all around

    Stayed in June 2021

  • Reviewed: 12 June 2021

    9.0
    nice hotel that was clean, breakfast was good, staff was very friendly
    • Leisure trip
    • Family with young children
    • Standard Room
    • Stayed 1 night

    The crowd at the pool was drinking with open whiskey bottles on the tables. Was not family friendly.

    Staff was friendly, plenty of parking, great restaurants around the hotel and room was very clean.

    Stayed in May 2021

  • Reviewed: 16 May 2021

    9.0
    Love your facility .. I will look for no mask facility first.. I will be back though
    • With a pet
    • Leisure trip
    • Solo traveller
    • King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    I don't believe in the mask You and staff can were If you were one your safe right Why should I have to

    Stayed in May 2021

  • Reviewed: 18 March 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Queen Suite with Two Queen Beds and Accessible Shower
    • Stayed 1 night
    • Submitted via mobile

    Coco at the front desk was extremely helpful getting our accomodations. Great customer service

    Stayed in March 2024

  • Reviewed: 25 February 2024

    5.0
    Passable
    • Family with young children
    • King Studio Suite
    • Stayed 2 nights
    • Submitted via mobile

    Did not get the room described or pictured. We were given the room that was as far as you could get from the elevator. The kitchen area was clean, but the carpet and furniture was dusty. Toilet and shower area was very cramped. The refrigerator ran loudly and constantly the whole visit. Since we needed to use the pull out sofa bed, no place to sit to eat, but that didn't matter, because our food went bad in the fridge..too warm. I will not be using that facility again in the future.

    Stayed in February 2024

  • Reviewed: 30 September 2023

    1.0
    Never again!
    • Business trip
    • Group
    • King Studio Suite
    • Stayed 4 nights
    • Submitted via mobile

    Poor customer service. Gave my room away and the manager or even IHG customer service never cared to contact me an update on my complaint. I made the complaint in person at the hotel and even called up customer service.

    Stayed in September 2023

  • Reviewed: 11 December 2022

    2.0
    Horrible management for such a. Great concept
    • Leisure trip
    • Couple
    • Studio Suite with Two Queen Beds - Accessible
    • Stayed 1 night
    • Submitted via mobile

    We have never in years of travel been treated so poorly . Would not honor my late checkout and threatened to call the police because Estee my girl asked for 15 min so I could finish putting my prosthetic leg on . They messed up the reservation from the first footsteps . I want a refund for the 300 a night room .

    It was new

    Stayed in December 2022

  • Reviewed: 29 August 2022

    3.0
    Poor
    • Leisure trip
    • Family with young children
    • Studio Suite with Two Queen Beds - Accessible
    • Stayed 1 night
    • Submitted via mobile

    Rooms not very clean. Breakfast and coffee not very good.

    Staff was pleasant

    Stayed in August 2022

  • Reviewed: 27 August 2022

    10
    Fantastic stay
    • Solo traveller
    • Standard Room
    • Stayed 4 nights
    • Submitted via mobile

    I didn't get the room I booked but I think it was hooking.com that messed up.

    The room was so comfortable and clean bed was comfy as well as the pillows.

    Stayed in August 2022

  • Reviewed: 20 August 2022

    10
    It was awesome !!
    • Business trip
    • Solo traveller
    • One-Bedroom King Studio Suite - Accessible
    • Stayed 5 nights
    • Submitted via mobile

    No complaints , but being a IHG rewards member I wish pricing were a little better

    Breakfast was ok , the staff at this location was exceptional !! Both Ashley and the clerk that worked last night were both awesome !! I will be back !

    Stayed in August 2022

  • Reviewed: 15 August 2022

    6.0
    Good. But did not like that my room was never cleaned the whole week I was there.
    • Business trip
    • Solo traveller
    • Standard Room
    • Stayed 8 nights
    • Submitted via mobile

    My room was never cleaned or serviced even after I requested three times.

    Size of room. The pool area was great. Morning coffee always hot.

    Stayed in August 2022

Showing 1 – 25

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