Gatlinburg, TN 37738, United States
#31 of 532 hotels in Gatlinburg
Guests' ChoiceBased on 25 hotel reviews
9.4Cleanliness
9.5
Comfort
9.8
Location
8.2
Facilities
9.2
Staff
9.4
Value for money
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 7 January 2024
Marvette
United StatesThe roads were steep and difficult to navigate you lose cell phone in the area so have your map saved
Loved the second story enclosed porch hot tub
Stayed in December 2023
Reviewed: 17 December 2023
Kendra
United StatesThe road was very slim and no 2 cars could pass at the same time, it was not in gatlinburg like we had intesipated.
I love everything about the house except for the drive
Stayed in December 2023
Reviewed: 5 October 2023
Taylor
United StatesThe driveway has these curbs at the end of the driveway. They look kinda like speed bumps. I’ve got a standard height Impala. If you don’t enter perfectly square my side skirts drug. I had to back in after tearing up both side skirts. They’ll probably cost more after they’re replaced and painted than the whole trip lol. It wouldn’t deter me from staying again.
Nice property, we love the bears that the house is decorated with Bears. It was very peaceful. I only saw two car go past the cabin the whole time we were there.
Stayed in October 2023
Reviewed: 25 August 2023
Brent
United StatesBoth bathrooms upstairs . And the constant tree cutting started at 8am
Clean,cozy
Stayed in August 2023
Reviewed: 21 August 2023
Josh
United StatesCleaning lady wants a tip and doesn't do much cleaning.
The mountains and the great air.
Stayed in August 2023
Reviewed: 10 August 2023
Tina
United StatesOutside electrical outlets there were none working
Accomodations was great,and comfortable
Stayed in August 2023
Reviewed: 21 July 2023
Robbin
United StatesThe drive up to the cabin was a little rugged with a narrow road was the ONLY downside but considering we were on a mountain , this was no surprise. Also the driveway was a tricky maneuve,, took my husband skill and patience .
Stayed in July 2023
Reviewed: 3 June 2023
Gabe
United StatesThere wasnt anything at all that we didnt love about this cabin
The location of the cabin was exactly what we were looking for, up in the mountains, private and surrounded by wildlife. The cabin was beautiful and full of board games and the arcade game to keep the kids busy. The screened in hot tub porch was great after the long and busy days! Everything was tidy, and the service we received was exceptional, I would definitely stay again and would recommend this cabin to anybody looking for a nice cabin in the smokies!
Stayed in June 2023
Reviewed: 26 May 2023
Kimberly
United StatesThe cabin was amazing 😍
Stayed in May 2023
Reviewed: 19 May 2023
David
United StatesCellular service was nonexistent at our cabin due to location, but then again we realized it was the most restful vacation we’ve had in years. 👍😀😀😀😀.
Location was excellent just far enough from the downtown area to give personal privacy .
Stayed in May 2023
Reviewed: 15 May 2023
Chris
United StatesQuiet and secluded!
Stayed in May 2023
Reviewed: 15 April 2023
Kami
United Statesna
The house was perfect and just as described! It had everything you needed for a short or long stay. The hot tub was very nice and worked well. Very large porch with grill. The house was decorated so cute and thoughtfully. Everywhere you would look you would find a new bear themed decoration. Secluded location but not far from the town of Gatlinburg. Owners were welcoming and available via email if needed and made sure you were not having any issues. Wi-Fi was great also.
Stayed in April 2023
Reviewed: 11 March 2023
Kykraken
United StatesMy only 1 *very small* complaints would be A)hot tub jets on high made water bubbly but when they wasn't on high it was perfect. Its on a beautiful peaceful screened in porch. Porch light is motion sensor so it goes off quickly.. I get it tho trying to save that electricity so can't fault them for that.
We loved the everything on the inside. The hot tube,layout,furniture. Made you feel at home at and at ease. Was peaceful and everything could ask for. Can't go wrong staying here and most deff will be back. Loved the porch and the creek running on the side of it. Had everything you need for a nice getaway with the family. We didn't want to leave!! Also I asked for special request flowers for my fiance who I was proposing to while on this trip they hit it out the park. Pink/red roses with baby's breath in a beautiful face she loved it made her cry actually so they care about you. The owners/people who run it was wonderful and so helpful.
Stayed in March 2023
Reviewed: 20 February 2023
Ashley
United StatesThe driveway. You have to be very careful not to run over that tree stump at night backing out. I found out after I tore my bumper up. A sign should be placed there for future reference
It was a very quiet and peaceful location. I loved the decor in the cabin. The jacuzzi was very spacious and the temperature was set to the perfect temp when we arrived. The beds was comfortable. There was more than enough cookware and dishes to prepare meals.
Stayed in February 2023
Reviewed: 9 February 2023
Shannon
United StatesNo cell service so couldn't get wifi until Saturday. Would have been nice to have it in a frame on the mantel.
The privacy
Stayed in February 2023
Reviewed: 1 September 2023
Jc
United StatesThe hot tub only had 1 setting that worked. I sent a message about the fridge not working, and got a bull answer. It is marketed as a pool right there, but it is not.
It was secluded. Had a at home feel.
Stayed in August 2023
Reviewed: 7 August 2023
Anonymous
United StatesThere wasn’t anything we didn’t like
The deck and hottub are amazing the baby bears coming on the deck were priceless
Stayed in August 2023
Reviewed: 5 August 2023
Anonymous
United StatesWe was woke up every morning by the people building a house on the hill, or by trucks with loud back up beepers
Stayed in August 2023
Reviewed: 19 August 2023
Alona
United StatesThere are no comments available for this review
Stayed in July 2023
Reviewed: 14 August 2023
Rachel
United StatesThere are no comments available for this review
Stayed in August 2023
Reviewed: 9 May 2023
Mark
United StatesThere are no comments available for this review
Stayed in February 2023
Reviewed: 5 May 2023
Peters
United StatesThere are no comments available for this review
Stayed in May 2023
Reviewed: 20 April 2023
Kamaree
United StatesThere are no comments available for this review
Stayed in April 2023
Reviewed: 27 September 2023
Slover
United StatesThere are no comments available for this review
Stayed in September 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content