290 Old Montauk Highway, Montauk, NY 11954, United States
#18 of 27 hotels in Montauk
Guests' ChoiceBased on 162 hotel reviews
8.0Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.5
Staff
8.5
Value for money
7.0
Free WiFi
7.2
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End of dialog contentReviewed: 29 May 2024
Epstein
United StatesClub atmosphere at the beach and in the lobby in the evening made it unpleasant for hotel guests who paid to stay at a very nice hotel.
Beautiful facility
Stayed in May 2024
Reviewed: 14 April 2024
Danita
United KingdomNothing, I expected a room closer to the beach but did not realise how big the resort was when I booked.
Location is perfect. Lovely spacious room. Spa pool and facilities great bonus. Gym was great.
Stayed in April 2024
Reviewed: 10 April 2024
Richard
United KingdomHotel is spread over multiple buildings, which is not ideal in bad weather or without a car Sauna and steam room weren't hot enough, though spa area looked great Food choices not great for families with younger children, but may have been good for couples. Town is car ride away - located some distance out of the small town of Montauk
Beach views, pool, hotel grounds, beach
Stayed in April 2024
Reviewed: 4 March 2024
Guillaume
United StatesI would rate sustainability efforts as a D. Still lots of plastic bottles, towels consumed, non reusable plastic glasses, etc… Gurneys can do better! Parking lots and cars take too much space on the property.
Great property, all amenities face the sea, great staff, electric chargers complementary
Stayed in March 2024
Reviewed: 26 February 2024
Dewald
United Arab EmiratesThe decor seems a little cold and it would have been nice to see a carpet / rug in the lounges.
The views and staff were absolutely amazing.
Stayed in February 2024
Reviewed: 2 January 2024
Justine
United StatesCheck in was too late at 5.30pm.
We stayed in the one bedroom apartment which works well for a family. Our two young kids love the indoor pool. And we love the bathhouse. Food is delicious.
Stayed in January 2024
Reviewed: 23 December 2023
Chris
United KingdomRooms are a little tired
Staff and facilities
Stayed in December 2023
Reviewed: 1 December 2023
Ivana
United StatesSMELL of the room!! Omg… guys you have to work on this. It smelled like a terrible motel room, we came home and the jackets and other things we had were so smelly… really shocking for the hotel like this
Amazing stuff, everyone was kind and nice. Bathhouse was great too! We had the most beautiful sunset and sunrise.
Stayed in November 2023
Reviewed: 27 November 2023
Sean
United StatesThe staff at the restaurant was not well trained. So many mistakes at breakfast. high price of stay, food, $8 cups of coffee, this was overpriced for a staff that did not seem well trained or happy to be there.
Room, location, view, beach, spa.
Stayed in November 2023
Reviewed: 22 November 2023
Candice
NetherlandsDining option is not great, but it is good
Amazing staff. And I heard from them that they’re treated with much respect.
Stayed in September 2023
Reviewed: 24 September 2023
Maria
United StatesService was terrible
Location
Stayed in September 2023
Reviewed: 10 August 2023
Miles
United KingdomBeach, restaurants, fire pit and location were superb.
Loved the hotel and facilities themselves, the room was very small indeed for $1440 a night
Stayed in August 2023
Reviewed: 25 June 2023
Anna
United StatesBeach was incredible! Location was stunning.
Stayed in May 2023
Reviewed: 1 May 2023
Inna
United Stateshard to navigate around and walk from a room to the reception, especially with the luggage. that’s the only downside of almost perfect hotel
location is one of the best
Stayed in April 2023
Reviewed: 22 April 2023
Jacqueline
United StatesI booked through booking.com and only after the confirmation went through I found out that I had a partial ocean view even though I had booked a deluxe ocean room, so that was disappointing.
Everyone was kind and attentive to us.
Stayed in April 2023
Reviewed: 26 February 2023
Rachel
United StatesBarely any food options, food service was slow, room food service was very slow, if you needed anything in your room you had to wait at least an hr if not more
Food was very good, friendly workers, service was good, and very clean.
Stayed in February 2023
Reviewed: 24 February 2023
Αθανασιος-δημητριος
Greeceservices-relatively poor for a resort of this kind
location
Stayed in February 2023
Reviewed: 3 January 2023
Jonathanm
IsraelThe first night we spent in an oceanview room, which was right above the main parking lot, somewhat noisy, with very limited view of the ocean. In our opinion, these room do not justify a stay at the hotel (and the price), despite all the good things above.
Overall, our experience at the hotel was fantastic. We spent 3 night in total, 2 in an oceanfront room and 1 in an ocean view room. The Oceanfront rooms (we stayed at the 3 story building on the east side) were absolutely fantastic. Great views of the ocean, beach access, quiet, clean and comfortable bed and room. We had a great relaxing time in this room and it was well worth the price. We had great runs and walks on the beach which is miles long ini each direction. The fitness center was clean, spacious and functional. We had some nice dinners and lunches (some good vegan and gluten free options too) at the restaurants and around the fire pit at night (Thanks Rafael - you're the best). Overall the staff at the hotel was nice, and professional and help accomodate us when necessary.
Stayed in December 2022
Reviewed: 3 September 2022
Rodney
United Stateswhy is there loud music on the beach and in almost all common areas. The DJ on the beach was way too loud and we had to move rooms. the hotel ls expensive and we came to relax not to party.
location is great.
Stayed in August 2022
Reviewed: 19 June 2022
Felix
MexicoThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 7 June 2022
Jillnee
United StatesBreakfast in room delivered cold.
The location is great and the spa is beyond words.
Stayed in June 2022
Reviewed: 6 June 2022
James
United Statesso loud. come in for 1400 a night at least let folk know that there are weddings around the clock and you will not sleep
facilities were amazing.
Stayed in June 2022
Reviewed: 7 April 2022
Octavia
United Statesthe restaurant managers or supervisors were loud around guests, asked my friend to leave without being apologetic.
location, cleanses, renovated, nice fragrance mist in the hallways, great outdoor fireplace and restaurant
Stayed in April 2022
Reviewed: 5 April 2022
Benoit
Canadaloud restaurant and restaurant staff was not well trained. Got stuck with guys wearing backward baseball caps and being loud .
room size and view. Staff was helpful .
Stayed in April 2022
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