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Reviews of Monterey Motel

1777 Cherry Ave., Long Beach, 90813, United States

#89 of 90 hotels in Long Beach

Guests' Choice

Review score

Based on 137 hotel reviews

3.8

Score breakdown

  • Cleanliness

    4.5

  • Comfort

    4.5

  • Location

    5.7

  • Facilities

    4.3

  • Staff

    4.9

  • Value for money

    4.8

  • Free WiFi

    5.0

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Showing 1 – 25

  • Reviewed: 25 April 2024

    4.0
    Only one night
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    The lady who checked me in was very rude and the tv control did not work.

    no many places

    Stayed in April 2024

  • Reviewed: 21 February 2024

    3.0
    Very unpleasant and disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The water was turned off the first night in the middle of shower. The serving night we were in a different room and the shower did not work at all.

    Nothing really

    Stayed in February 2024

  • Reviewed: 15 February 2024

    3.0
    If you want smelly sheets and dirty bathrooms then this place is for you if not don't waste time
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty dirty dirty 🤮

    The price was okay

    Stayed in January 2024

  • Reviewed: 9 August 2023

    4.0
    A cute place that is wasted by lack of customer service.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights

    customer service was nonexistant, only one outlet in the whole room, and it wasn't in bathroom. no flat surfaces to put anything out or on. towels were dirty. tv was barely visible through the static. tried to cancel our secured reservation and gave as a deadline time to be there, even though we were calling and trying to be communative, even though we had more time in our secured check in.

    LOCATION LOCATION

    Stayed in August 2023

  • Reviewed: 8 August 2023

    5.0
    Worked an event at the coliseum. Closest, cheapest. Only reason.
    • Business trip
    • Solo traveller
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Water pressure in the shower was non-existent. Yelling. Traffic. One way in one way out. I may be biased; I try to avoid LA County as best I can

    Nothing comes to mind, besides having a locking door, shower, and bed

    Stayed in August 2023

  • Reviewed: 21 June 2023

    5.0
    Passable
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I did not like how small the rooms where. I would love if the provided a dresser or night stand and more towels for guest. I requested 2 more pillows but I was told there is none available

    I love the showers

    Stayed in June 2023

  • Reviewed: 4 June 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The front desk clerk is not friendly and accommodating. Very rude. Talks fast, no sense of good customer service.

    The bathroom was big.

    Stayed in June 2023

  • Reviewed: 14 March 2023

    5.0
    it just fit what I needed for my trip, I only needed a roof over my head and that’s it. that was satisfying by itself di
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    pretty cold, no heater, the toilet was kinda not fasten, there are rips and cigarette burns on the blankets, no mirror in the bathroom , some mold stains(but I sleep with a c pap and I was out most of the time)

    I only like the feeling of safety. very thankful since that’s all I was asking for.I love darkness.

    Stayed in March 2023

  • Reviewed: 10 March 2023

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything

    Nothing

    Stayed in February 2023

  • Reviewed: 2 April 2022

    3.0
    We wouldn’t return if we were paid to stay.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Office staff grouches at us and were treating us as if we would steal, lose, or destroy things. A suspicious thing happened at the time to Pat because I was told they would have to hold my credit card and ID for at least 3 minutes and we couldn’t see what they were doing. Bad traffic in the are and sirens kept us up at night. Bright lights coming in the shutters and doors that don’t block well. Floor sticky. Bed full of sand as if the last guest had gone to the beach and sheets weren’t changed. Bedspread stained and with cigarette burns on it. Bathroom door wouldn’t close. Bathroom floor, shower, sink, and toilet could use a deep scrubbing. No Place to out or hang things- even the toilet paper was sitting on the toilet tank because there was no dispenser. Water stains on ceiling and wet paper towel shoved into the bathroom vent indicative of water leakage. Smell of mustiness. No gated or any way to protect vehicles parked on a busy intersection. Mattress covered in plastic for a less than comfortable night. Overall, we wouldn’t return if we were paid to stay.

    Inexpensive

    Stayed in April 2022

  • Reviewed: 9 January 2022

    5.0
    Passable
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 5 nights

    no dresser on a placer for you clothes

    Stayed in January 2022

  • Reviewed: 11 May 2021

    3.0
    Everything is below average
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Not a good value for money

    Nothing

    Stayed in May 2021

  • Reviewed: 30 April 2024

    1.0
    Don't recommend this place
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing about this place, a real dump

    Stayed in April 2024

  • Reviewed: 12 March 2024

    1.0
    Very poor
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I DIDNT LIKE ANYTHING, ESPECIALLY, THE TONE OF THE WOMAN I SPOKE WITH WHEN I CALLED ABOUT PET POLICIES. IT WAS OKAY TO SAY THE WATER WAS OFF DUE TO PIPES ON MAIN BLVD WERE BEING REPAIRED. HOWEVER, HER SAYING IF THE WATER DID COME ON, SHE WOULD HAVE TO "THINK," ABOUT LETTING ME STAY. THIS IS NOT BEING PREJUDICE IN THE LEAST WHAT I AM GOING TO SAY FROM DAY-TO-DAY ENCOUNTERS WITH EASTERN INDIAN-OWNED BUSINESSES IN L.A. AREA....90% OF THEM ARE DOWN RIGHT NASTY AND RUDE!!! FROM HOTELS TO 7/11S! I AM SICK OF THEM ACTING AS IF I AM INTERRUPTING THEIR LIFE. THEY HAVE A DAMN BUSINESS BECAUSE OF CUSTOMERS!! THEY SEEM TO FORGET THAT THEY WOULD NOT HAVE THEIR BUSINESS IF THEY HAVE NO CUSTOMERS!! ANOTHER THING, IF THEY ĤATE DEALING WITH THE PUBLIC, THEN THEY NEED TO FIND ANOTHER MEANS TO MAKE A LIVING! OR....GO OPEN A STORE WHERE THE CUSTOMERS MAY SUIT THEIR FANCY MORE!!

    Stayed in March 2024

  • Reviewed: 3 March 2024

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Roaches, appliances didn't work, past guests graffiti and filth had accumulated over the years

    Stayed in February 2024

  • Reviewed: 20 February 2024

    1.0
    Bullet holes in the wall should tell you what kind of place this is. All they did was paint over them with mismatched pa
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Literally everything. Completely disgusting conditions. The walls are paper thin. You will hear every single car drive by as if you are lying in the street. The room was not cleaned. There was left over rotten milk in the fridge. We placed it on the door step for the cleaning lady to pick up since she was still cleaning rooms. It sat there for 2 days before I found a dumpster close to the property. We had roaches crawling all over our bed and belongings. I should have just took the loss and booked somewhere else but we were there for Cali Vibes festival so everything was booked in the area.

    Nothing about this property is acceptable.

    Stayed in February 2024

  • Reviewed: 20 February 2024

    1.0
    Very poor
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    I stayed here for 4 days, and my room was not cleaned 1 time, and I wasn't given fresh towels the whole time while I was there. I tried to save money and get a cheap hotel, and it definitely was not worth it

    Stayed in February 2024

  • Reviewed: 20 February 2024

    1.0
    Worst stay of my life, I call this place, anxiety galore motel because when you leave and you see the staff, you’re hopi
    • Business trip
    • Couple
    • Double or Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    I didn’t like that they asked you for your phone and took it behind the window to enter the Internet password. That’s very suspicious and disgusting behavior. I’ve never had a motel or a hotel take my cell phone to personally type in the Wi-Fi password. And not just that but when I got there, they told me that my room was given away and then I got into it with them about putting me up for the night and upgrading my room to king because I didn’t have anywhere else to stay. I had already paid for my stay there and then she tells me oh I do have a room with two beds, but I don’t think you’re gonna like it she hands me a key tells me go check if you like it if not we’re out of rooms and the mini fridge had spit and wads of hair crusted inside of it and had a horrible smell never staying here again

    The sounds of a women being sex’ed up loudly and well during check in at 11:30pm

    Stayed in February 2024

  • Reviewed: 18 February 2024

    1.0
    Very poor
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Everything else it's says 85 but I paid 135 total

    The area has a few places to eat close by

    Stayed in February 2024

  • Reviewed: 15 January 2024

    1.0
    Strange
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Didn't feel safe or clean. Checking was odd as the young man taking my credit card didn't have a shirt on and was behind darkened glass

    Easy to find

    Stayed in December 2023

  • Reviewed: 25 December 2023

    1.0
    Horrible
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    There where bugs and No mirror in the bathroom at all. or anywhere in the room.It was vary nasty not cleanbat all.It should be closed down for public nuisance. and just overall a bad place in general for the price. would never recommend to nobody to stay at.

    Stayed in December 2023

  • Reviewed: 29 November 2023

    1.0
    Would never stay here again nor recommend it.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Staff was very rude. Hotel had roaches. Graffiti and holes in walls.

    Place was cheap but the property & staffed showed why. Location was good for the price of my trip.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    1.0
    Would not recommend to any one.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dirty room and bathroom.

    Bad no waiting area, unfriendly and poor customer service

    Stayed in October 2023

  • Reviewed: 4 October 2023

    8.0
    It could’ve been better
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Roaches

    Spacious

    Stayed in October 2023

Showing 1 – 25

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