21561 Clear Creek Road, Bristol, VA 24202, United States
#6 of 20 hotels in Bristol
Guests' ChoiceBased on 464 hotel reviews
8.1Cleanliness
8.5
Comfort
8.3
Location
8.9
Facilities
8.2
Staff
8.7
Value for money
8.4
Free WiFi
7.1
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End of dialog contentReviewed: 22 May 2024
Emily
United StatesThe lobby had a powerful smell of old cigarette smoke. I thought it might have been a guest hanging out in the lobby for awhile but even the next morning it was still there. The room did not smell like smoke!
Desk staff was efficient and personable.
Stayed in May 2024
Reviewed: 4 May 2024
Kim
United StatesThe room was dark, didn't have enough lights in the room. Didn't like how I was charged a cash deposit of 100 for 2 nights when it was not listed on the website. I would have cancelled it I had known that because their was cheaper hotels in the area that had other stuff that I would have liked for example a pool or breakfast. But I chose this hotel because I thought there was no deposit until I had already booked and if I cancelled I would have been charged for one night.
I liked the bed and the bathroom was really nice
Stayed in May 2024
Reviewed: 2 May 2024
John
United StatesNothing
Nice, clean and convenient
Stayed in April 2024
Reviewed: 16 April 2024
Susan
United StatesRoom was very small, bed uncomfortable, parking lot is very small - not enough room with people carrying car haulers
Was able to get a smoking room on the lower level
Stayed in April 2024
Reviewed: 8 April 2024
Rauch
United StatesThe beds wasn't comfortable. The mattress was hard.
I like th location
Stayed in April 2024
Reviewed: 7 April 2024
Neu
United StatesDid not serve breakfast
Clean well attended. Staff very friendly . Easy to access from I-81.
Stayed in April 2024
Reviewed: 1 April 2024
Bear
United StatesNo shampoo or conditioner or lotion and the beds were a little uncomfortable and not enough pillows
I was not expecting the updated rooms and the nice bathtub when I booked the room. It exceeded my expectations on how updated it was and how clean it was.
Stayed in March 2024
Reviewed: 29 March 2024
Carolyn
United StatesIt was very clean
It was close to everything but off the beat and path
Stayed in March 2024
Reviewed: 22 March 2024
Marcum
United StatesNo breakfast. No coffee maker in the room.
Stayed in March 2024
Reviewed: 20 March 2024
Karen
United StatesDue to the race in town, the room was more expensive than expected.
The room was clean and comfortable and the shower was great!
Stayed in March 2024
Reviewed: 19 March 2024
Jeffrey
United StatesRooms were outdated. Not very well lit.
The location was good. It's a good value. Staff were very friendly.
Stayed in March 2024
Reviewed: 17 March 2024
Eileen
United StatesThe pillows need to be replaced. They are flat and there were only 3 pillows on the king size bed. There were not enough blankets on the bed.
Affordability
Stayed in March 2024
Reviewed: 6 February 2024
Jesse
United StatesThe pillows were not soft and fluffy,had to use ours.
Stayed in February 2024
Reviewed: 2 February 2024
Joel
United StatesGreat value. Pet friendly rooms. Clean and spacious. We will stay here our next time thru.
Stayed in January 2024
Reviewed: 9 January 2024
Laurie
United StatesNo coffee maker in room and no breakfast.
Room was large and modern. Very clean.
Stayed in January 2024
Reviewed: 8 January 2024
Amanda
United StatesNo coffee maker in the room.
Very clean. Friendly staff.
Stayed in January 2024
Reviewed: 7 January 2024
Robert
United StatesOne of the top five Motel 6’s in the country
Stayed in January 2024
Reviewed: 1 January 2024
Eileen
United StatesPillows were too flat
N/a
Stayed in December 2023
Reviewed: 25 December 2023
Julie
United StatesWe spent Christmas weekend with this place. Staff was terribly unfriendly. Worst customer service I’ve ever experienced in my career as a traveler! Checking in and checking out we experienced three different staff members. No one smiled, no one greeted us or asked us if we were happy or anything. The housekeeper was the only person who was friendly to us. The only thing we would warn people of is the $100 cash deposit up front. We didn’t have cash right away but came back with it. The check in guy was ready to cancel our reservation immediately before asking if we could get cash. Just rude ! They check your room before you leave and although we got our money back from deposit, they were awful about customer service!!! Failed completely! Not one single hello, merry Christmas or any communication at all. Family run, but don’t treat you like a guest. Period!
Location and cleanliness was on point. We had a smoking room and it didn’t smell like smoke. It was clean and comfortable.
Stayed in December 2023
Reviewed: 8 December 2023
Julia
United StatesReally expensive.
Very modern and clean
Stayed in November 2023
Reviewed: 13 November 2023
Karen
United StatesNo complaints.
Room was very clean and the bed was comfortable. Perfect for a one to two night stay.
Stayed in November 2023
Reviewed: 13 November 2023
Lisa
United StatesThey came in about 4pm Saturday to change tv box We didn't have tv for the rest of our stay
Stayed in November 2023
Reviewed: 30 October 2023
Barry
United StatesNo breakfast
Good value
Stayed in October 2023
Reviewed: 20 October 2023
Nicolett
United KingdomClean motel, efficient staff, easy stay.
Stayed in October 2023
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