I asked to be moved rooms because neighboring rooms were being very loud throughout the night and most of the days. Although I didn't get to change rooms, I was able to rest for a bit. But other than that, there aren't too many things that were wrong

The beds are not too bad. Fair prices I'd say.

Stayed in October 2023

Property needs repairs. Motel, out facing doors, sketchy clientele, hard to get to due to road construction and one way roads.

Staff was very friendly

Stayed in May 2023

Beds were very uncomfortable and shower was barely warm. Oh and on checkout day two employees tried to enter my room before checkout!

It was quiet

Stayed in December 2022

The room was nice but the area was a little sketchy. There was police there looking for someone. Some other occupants were out asking for money and cigarettes etc. I was a little uneasy 😳

Stayed in October 2022

Staff was rude .

Stayed in February 2022

Pulling into the hotel is a nightmare. 3 ways to enter, but all were completely torn up and it was impossible to get into the parking lot without scraping the bumper of my car. Bad steep inclines, with terrible pot holes. The manager was nice during check in, but became very short and dismissive the 3 days after. Any time I tried to speak with him, I couldn't finish a sentence before I was cut off and waved away. The ice machine never worked, and when I asked the manager about it, he blew me off and made excuses. Out of ice, it will be working soon, I don't know with a motion to leave. Even with maintenance there, it never got any attention to be fixed. You couldn't walk through the lobby to get to the vending and laundry area, you had to take a long walk around the entire hotel. Very inconvenient when doing laundry and having to carry clothes and detergents. Understanding covid restrictions, but the lobby is very huge and there is plenty of room to maneuver with a safe distance. The walk around to the vending and laundry area isn't completely covered to where you and your things can avoid getting rained on. Clean laundry and rain do not mix well. There was also a $40 deposit, that wasn't noted on this site, and I didn't find out about until I had checked in completely. I was told we would get it back if we checked out by the 11:00am check out time, which we did the day we left. I also gathered up the trash and the dirty towels and placed everything by the door. Wiped down the tables and counters due to taco spillage (which is inevitable). Our initial stay was for one day, but we ended up staying an extra couple of days. We paid before the check out time each day when we stayed the extra days to make sure we would get the deposit back. We paid this deposit with our bank card, but weren't told that it would take 3-5 days for it to be returned.

The hotel is conveniently located to downtown but yet was a quiet stay. Not much traffic noise or hotel employee noise. The double bed room was spacious and wasn't cramped or over packed with too much furniture. I liked the separation of the bathroom and bed/sleeping area. Made it better for my husband to shower and get ready without the bright lights beaming into my eyes or the loud noise of fans and running water. The housekeeping staff were very polite and respectful. They would knock quietly and wouldn't stand at the door asking a bunch of questions. Also very quiet while working in other rooms. We didn't hear their carts banging and dragging around outside. The non-smoking rules of the hotel was nice because my sheets didn't smell like an ashtray or have burn holes all in them.

Stayed in November 2021

Roach infested then he turned around and kept our damage deposit because we over slept I’m guessing he really just wanted to keep our money because he went and made sure we didn’t damage the room and came back and said he couldn’t give it back because we checked out late I’m from outta town for a funeral and we didn’t check in til Midnight after a long road trip I would definitely never recommend Jacksonville Inn to anybody

nothing it was a hood hotel

Stayed in November 2021

The annoying people that “live” there yelling all night!!!!

Laundry facilities were def a plus.

Stayed in September 2021

The air conditioner was extremely noisy and the other guest were load all night. Not every clean on the outside of the property either.

Stayed in June 2021

I would not recommend it to my dog

Property manager was rude disrespectful told him he had bedbugs he said what you complain to me and did nothing about it now I have a doctors bill

Stayed in February 2024

It was filthy

Stayed in December 2023

Nothing, maybe breakfast.

I felt right at home. Maybe one of the most peaceful stays in years.

Stayed in July 2023

It was nasty. It was disgusting, need like of work, stuff was rude, have people walking round like like crack head.

Nothing

Stayed in June 2023

Literally nothing the room.aas.so nasty the ac didnt.work adn.the bed had stains all over it i.literally just left and didn't stay the whole night

Literally nothing the room.aas.so nasty the ac didnt.work adn.the bed had stains all over it i.literally just left and didn't stay the whole night

Stayed in May 2023

The rooms were nasty and there was something all over the walls. The towels were stained and dingy

Breakfast was cold and stale

Stayed in February 2023

Nothing

All amenities

Stayed in March 2023

Service

Distance

Stayed in December 2022

There were roaches, no towels, the room smelled like smoke.

It was in close proximity to the air base.

Stayed in November 2022

Could be a bit cleaner. Towels were very thin.

Affordable. Good for a nights sleep and a good shower.

Stayed in March 2022

There was nothing to like had bed bugs and rude kicked me out cause my family came in to use to the bathroom

Nothing

Stayed in March 2022

When I arrived they told me they had no vacancy. That was the case with several properties in Cabot and Jacksonville. Only problem is this property, unlike the others, is charging me a cancellation fee and refusing to refund it. There claim is that I never showed up to the property. I guess I just decided to go spend more at the property that I was able to find a room at. Terrible attitude when I called the property and spoke to the manager. As long as they make their money though, who cares. Customer satisfaction and service is very lacking. If the $65 is that important to them, they can have it. Very unsatisfied with this business. Very satisfied with the other businesses in town that resolved the issue of not being able to accommodate me and doing what is only the right thing to do!!

Nothing…when I arrived they told me they had no vacancy. That was the case with several properties in Cabot and Jacksonville. Only problem is this property, unlike the others, is charging me a cancellation fee and refusing to refund it. There claim is that I never showed up to the property. I guess I just decided to go spend more at the property that I was able to find a room at. Terrible attitude when I called the property and spoke to the manager. As long as they make their money though, who cares. Customer satisfaction and service is very lacking. If the $65 is that important to them, they can have it. Very unsatisfied with this business. Very satisfied with the other businesses in town that resolved the issue of not being able to accommodate me and doing what is only the right thing to do!!

Stayed in February 2022

Manager very rude .

Manager would not allow me check and would not refund any of money .

Stayed in February 2022

The lobby is not open . The ac was a bit noisy

Cleanliness and room layout

Stayed in September 2021

there was a cockroach in my room. the wifi password given to me didn’t work

Stayed in February 2023