1008 Parkway, Sevierville, TN 37862, United States
#39 of 249 hotels in Sevierville
Guests' ChoiceBased on 1998 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
8.9
Facilities
8.4
Staff
8.6
Value for money
8.8
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Amy
United StatesThe room had a musty smell.
The room was clean.
Stayed in May 2024
Reviewed: 27 May 2024
Melissa
United StatesGreat location & Clean rooms
Stayed in May 2024
Reviewed: 25 May 2024
Lisa
United StatesNothing
Convenient location. Clean rooms
Stayed in May 2024
Reviewed: 24 May 2024
Ann
United StatesMore than 1 ice machine since it was a distance to walk outside. Prefer a toilet that is separate from the shower area but it was okay since the bathroom overall was very roomy!!!
Very clean & roomy & location ws great for us. Price was very reasonable.
Stayed in May 2024
Reviewed: 20 May 2024
Gary
United StatesPurchased a deluxe queen room through Booking.com and Booking.com - per the hotel- only sent over a regular size queen room. Had to get that straightened out so the hotel gave me a free upgrade on their end however I had already paid for it.
Stayed in May 2024
Reviewed: 20 May 2024
Michael
United StatesRequested a ground level, got 2 nd story in the back, no elevator. Had to get cups/ glasses everyday
Clean room
Stayed in May 2024
Reviewed: 19 May 2024
Tricia
United StatesNo light bulbs in nightstand and bathroom!
I always stay here when I’m in town!
Stayed in May 2024
Reviewed: 13 May 2024
Melissa
United StatesRan into some problems at first, staff was a little rude, but so were we but we ended up getting everything worked out.
It was clean and comfortable.
Stayed in May 2024
Reviewed: 13 May 2024
April
United StatesEverything was great!
The beds were comfortable. Plenty of TV channels to choose from. Air worked great. Quiet even though it's on the main highway.
Stayed in May 2024
Reviewed: 13 May 2024
Marion
United StatesExceptional clean, good location and all around comfortable place
It is an older property with a small flat screen tv
Stayed in May 2024
Reviewed: 12 May 2024
Chris
United StatesOne bed felt like laying downhill but was fine
It was clean and well priced
Stayed in May 2024
Reviewed: 12 May 2024
Brandon
United StatesPretty dated
Price was good
Stayed in May 2024
Reviewed: 9 May 2024
Misty
United StatesGarden was nothing like pictures. Crazy their was only one smoking spot at whole place which was WAY across parking lot. Should be able to smoke ANYWHERE outside!
Comfortable and clean. Nice pool. Nice staff. Good location.
Stayed in May 2024
Reviewed: 9 May 2024
Lorelei
United StatesLocation
Stayed in May 2024
Reviewed: 7 May 2024
Rachel
United StatesWe requested a king bed room but the bed was too close to the wall. Not enough room to get in bed on the side nearest the wall.
The room was very clean as advertised. The location was perfect for our needs.
Stayed in May 2024
Reviewed: 5 May 2024
Jennifer
CanadaThis place was super clean. Yes it was dated, but our room was spotless. We were checking in late and the staff member waited for us. Rather than being annoyed that she had to stay late she was bubbly, friendly and super helpful. We would definitely stay again.
Stayed in May 2024
Reviewed: 1 May 2024
David
United StatesThe mattresses were way too soft & need to be more updated.Road noise.
Location,, great value,nice warm showers, Friendly Staff, good housekeeping, very clean.
Stayed in April 2024
Reviewed: 1 May 2024
Roemer
United StatesNothing was bad. It's your typical road-side motel. It's a matter of expectations.
Fantastic value. As motels go, it was clean, functional. The check-in and check-out process was quick.
Stayed in April 2024
Reviewed: 30 April 2024
Peggy
United StatesThe mattress was very hard and uncomfortable
Stayed in April 2024
Reviewed: 30 April 2024
Lisa
United StatesThe refrigerator and the microwave still needed updated but they did work.
We had a room with 2 queen beds. There was also 2 comfortable chairs to sit in. You could angle the tv around the room. It was mostly remodeled and very comfortable. Definitely a good value.
Stayed in April 2024
Reviewed: 28 April 2024
Tamica
United StatesThey were doing renovations on the surrounding rooms while we were there so it was a little noisy at times but nothing to serious. Also, accommodations for 8 is what I booked, but luckily it only end up being 6 of us because it was a little cramped.
It was definitely clean and the staff was nice. Convenient to everything and easy to find.
Stayed in April 2024
Reviewed: 28 April 2024
Bradley
United StatesThey where in middle up dating the rooms
Stayed in April 2024
Reviewed: 27 April 2024
Blaze
United StatesThe beds were hard and pretty uncomfortable, and there were several cigarette butts outside my door when we checked in, despite the front desk staff telling us they were strict about smoking areas.
The property was great and the front desk staff was nice. The room was super clean.
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
United StatesMaybe updated a bit
Great location clean parking great rooms clean
Stayed in April 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content