Breakfast included doesn't mean a breakfast buffet or anything. It's like any café you would go to: you choose from the menu and order it. Also, we had paid for breakfast in our reservation, and it was really confusing that they didn't really know about it at first. It took us some explaining and showing our reservation for being exempt from paying. Also, there is a NY fee that you can eat/drink at the restaurant, but we didn't get to spend it because of your super short stay. The location is great, close to the Brooklyn Bridge, the new WTC, and several metro stations. However, it takes around 25 min by metro to get to Times Square, for example.

It's a modern hotel and everything was new and looking good. The breakfast area is also a bar/restaurant so you can expect music and lots of people in the evening. That was nice. The decor was cool, and the Brooklyn Bridge view from the corridors was beautiful! We left our bags at the hotel after check out and came to pick them up when it was time to leave. Everything was in order, and we could use the restaurant toilets to freshen up a bit and change clothes before our flight.

Stayed in December 2023

There was little to no storage in the room. I would recommend adding more storage instead of a large swinging seat that wasn't utilized. The food was overpriced and mediocre.

The location was great. Very close to the subway station. The bed was comfortable. They had some fun games to play..

Stayed in December 2023

Extra-payment at arrival. Should be clear in Hotel description\policies

Good location. Nice (but small) rooms

Stayed in December 2023

Everything is great

Love the arcade on the bar floor - added so much fun at our stay :) Room is small but decent with everything you may need. Super close to the subway station.

Stayed in December 2023

One employee working at first behind the bar on 12/29. She charged me more money for the same drink that afternoon that I had ordered the previous night. It was a Moscow Mule. The night before I was charged 17 and she charged me 19. I didn’t dispute this and simply paid her the extra amount. However that evening when I returned with my daughter to play skee ball- we took 2 sodas from the little snack corner. I went up to pay for them and had seen the price list hanging next to the items. Sodas were listed at 3 dollars each. She was now serving tables as there were new bartenders for the night. When I asked her if I could pay her for the sodas she said of course. Then told me it would be 9 dollars. This time I spoke up! I said “no” to her and told her the sign said 3 dollars each. She simply said to me - “oh ok. I need tax one minute.” She went to the register and then told me I owed her 7 dollars. I paid her the 7. But I did not like being taken advantage of. There is not a price list in the bar for drinks (nor should there be) but I believe she was randomly making up amounts for drinks and possibly keeping the difference from the actual amount. I did not tip her for this reason. Other than this- it was an amazing time at an amazing hotel. We will recommend to our friends.

We enjoyed almost every thing. The room was awesome and beds were comfortable. The lobby was a great place to hang out both before and after being out for the day. Almost every person we interacted with was very helpful.

Stayed in December 2023

I didn’t like how isolated its location was. I had to Uber everywhere.

I liked the style and vibe.

Stayed in December 2023

The smell at the entrance of the hotel was awful. They should probably avoid people smoking at the entrance.

The room, location, and the view, everything was perfect.

Stayed in December 2023

Kinda expensive for what you get.

Good location. The staff was really nice.

Stayed in December 2023

Would be great if more hangers and extra shelves for personal items

Tastefully decorated hotel and equipped with modern conveniences! The panoramic view from window was a lovely touch. In terms of location the Moxy hotel is situated near subway stations, great breakfast places.

Stayed in December 2023

2 elevators: 1st one is going to the bar, and only the second one - to hotel rooms. The atmosphere of a club, not a hotel.

A good hotel, close to everything, therefore is a great option to stay if you don't have any specific plans. The room is nice and comfy, WiFi, bathroom, the room is really well soundproofed and clean, if you can find a good deal - a great place to stay!

Stayed in December 2023

More gym facilities would be great

Staff are ammazing

Stayed in December 2023

The air conditioning in the room was very noisy

Location, Forniture, Games, Party, Music

Stayed in December 2023

It's a little far from central New York.

Amazing view from the room and comfortable bed!

Stayed in December 2023

Bed is too soft, its not comfortable

Staff is the best! Always smiling and positive!

Stayed in December 2023

No once came to clean our room while we were away so that was the only con to our stay otherwise it was all good.

Staff was attentive and very kind! The location was near pharmacies and coffee places which was a plus! The view from our hotel was so petty just what we booked so we were very satisfied with that.

Stayed in December 2023

The dingy entry lobby almost made me turn around and walk out.

Great location, room was very well appointed for its size.

Stayed in December 2023

The room was very small. It was fine because I was by myself but I think it would have been challenging if I was with another person.

The room was very modern and up to date. The bathroom was a good size. The location was great for me.

Stayed in November 2023

The elevators were slow and all the extra charges of which I'm disputing a few

The staff was great

Stayed in December 2023

The room was quite small, not much equipped (minimal). 3rd floor was noisy with music and some people partying but you don’t hear it from your room.

The hotel location was quite good, in financial district near 9/11 memorial and Brooklyn bridge. The room was ok, with a view on high buildings. Breakfast was available at the bar on the 3rd floor and you could choose from the menu. Possibility to leave your luggage at the reception after check out.

Stayed in December 2023

I came two days earlier to my work week to enjoy the city and the weekend price per night was way too high.

Almost everything, I really liked the place, felt super comfortable and secured being there alone, the room is small but smart and the bar has a great atmosphere.

Stayed in December 2023

Room was smaller than I expected

The entertainment

Stayed in November 2023

The room is really tiny, no toiletries, no coffee machine. "Room with a city view" was really looking straight into someone's apartment in the neighbor building.

Great location for exploring Lower Manhattan - Brooklyn Bridge and WTC are 5 minutes walk. Excellent breakfast choices, great staff.

Stayed in December 2023

One aspect that left me slightly puzzled was the explanation about the tax usage. The information provided was a bit confusing, and I found myself struggling to grasp the details. It would be beneficial if the hotel could enhance the clarity of this information, perhaps through more straightforward language or additional resources for guests to refer to.

My overall experience was positive. The room was clean and well-maintained, providing a comfortable environment for my stay. The simplicity of the checkout process was a standout feature, making my departure hassle-free. The lobby and bar areas were tastefully decorated, creating a welcoming atmosphere for guests. I particularly enjoyed spending some downtime in these spaces, whether it was sipping a drink at the bar or simply relaxing in the lobby.

Stayed in December 2023

extras on bill - thought I had paid upfront for all room/destination taxes and charges as it stated this on booking? quite a few long hairs in the room and the hanging chair although could be seen as avant grade actually was just a bit gimmicky and not practical.

good location next to South Street seaport and world trade centre and convenient for subway lines. breakfast was good and staff were friendly. main lobby Christmas decorations very well done

Stayed in December 2023

I was missing a minibar for cooling drinks

All good, very modern, good looking design. Very central location.

Stayed in December 2023