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Reviews of My Place Hotel-Billings, MT 3 stars

4770 King Avenue East, Billings, MT 59101, United States

#25 of 50 hotels in Billings

Guests' Choice

Review score

Based on 193 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.3

  • Comfort

    8.4

  • Location

    8.2

  • Facilities

    8.1

  • Staff

    8.6

  • Value for money

    7.8

  • Free WiFi

    8.1

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Showing 76 – 100

  • Reviewed: 26 September 2021

    3.0
    Will never stay there again.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Staff was very unfriendly and rude. No dishes utensils pans silverware in room couldn’t cook while in their. No one can in to dump or garbage or give us fresh towels. Carpet was dirty and the room kind of smelled. Stayed there 3 days never refreshed our coffee cups or coffee. I password for the WiFi so didn’t use it the second day a Meeting was being held where the complementary coffee is so couldn’t get any. Had to Buy coffee in their store so we Could have extra morning coffee.

    The bed was comfortable

    Stayed in September 2021

  • Reviewed: 10 September 2021

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Not enough lighting in parking lot.

    Clean, and plenty of parking space

    Stayed in July 2021

  • Reviewed: 5 September 2021

    3.0
    Clean, not that comfortable, and no sound proofing.
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    The walls of all the rooms are paper thin and every footstep could be heard from above. The doors up and down the hallway on the same floor and the floor above were being slammed at all hours of the night.

    The rooms were clean and the staff was helpful.

    Stayed in September 2021

  • Reviewed: 31 August 2021

    6.0
    Well, the room was quite clean…
    • People with friends
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    There were no pots, pans, cups, dishes, or utensils with which to utilize the kitchenette. The exterior of the building had trash (including a used condom) and cigarette butts all over. The front desk staff was stressed, overworked, and brusk in manner.

    Our room was spic and span and matched the pictures in the ad.

    Stayed in August 2021

  • Reviewed: 28 August 2021

    3.0
    Poor
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room was musty, moldy smelling

    Staff was cordial

    Stayed in August 2021

  • Reviewed: 24 August 2021

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The desk clerk was super rude. We had a room on the first floor by the entrance and it was really noisy.

    The rooms were really clean.

    Stayed in August 2021

  • Reviewed: 20 August 2021

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Noisiest place I have ever stayed in. Constant slamming of doors was so loud that it was frightening. Could hear people in next room conversing until 2 AM. Hallways smelled really awful after 6 PM. No restaurant. No nearby place to eat. Way overpriced compared to hotels we had stayed in for the past month. Laundry room was dirty.

    Staff at desk were very kind and helpful.

    Stayed in August 2021

  • Reviewed: 16 August 2021

    4.0
    Over charge
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    I was charged twice for my room...once at booking.com and then the hotel itself charged my sons credit card for the full amount and had STILL not refunded the money even tho they said they would after I called hotel and booking.com!

    At this moment...nothing! Ive stated before and rooms were always budget friendly under 90 a night...this time it cost 253 for one night! Ridiculous!

    Stayed in August 2021

  • Reviewed: 15 August 2021

    10
    Awesome place
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Just tiny bit that we can hear people next door talking as if they were in our room but that didn't really bother us. Otherwise My Place is excellent as the other review says.

    My place is excellent. The hotel smells clean as we entered the hotel door and way up to our room. Mostly I expected in a hotel is clean and spell good pillows, bed sheet and towels and it exceeded my expectations. Keep up the great work MyPlace.

    Stayed in August 2021

  • Reviewed: 15 August 2021

    10
    estThe Br
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 1 night

    Very Quite with one of the best A/C we have every had.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    2.0
    Not again
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    First off the smoke-free, wasn't. reeked of smoke on the first and second floors. No anything pans, plates, or flatware in the kitchen. The breakfast in bed never happened even after I went to the desk and said something.

    The size of room but not overly clean.

    Stayed in August 2021

  • Reviewed: 9 August 2021

    10
    Overall, we did enjoy our time at this hotel, with just a few lil issues, but would stay there again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Disability Access
    • Stayed 1 night

    The cleaning of the room wasn't the greatest - their were hairs (like from the previous guests or maybe from the housecleaning staff?) in the bathtub (& I was planning to soak in a nice HOT bath, since there is no pool or hot tub) - found that kinda gross! Also there was a stain of some sort on one of the beddings, luckily we always travel with extra blankets! :) The price was the lowest around, but still pretty high.

    The staff was super busy and doing the best they could do. Explained everything very clearly and smiled when I smiled at them. :) The room was very spacious and enjoyable. Nice big TV, plenty of room for 4 of us to move around in, nice kitchen area, large bathroom!

    Stayed in August 2021

  • Reviewed: 28 July 2021

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    Needed a bigger bed!

    Stayed in July 2021

  • Reviewed: 26 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Sheets had black hair on them :-(

    Didn’t want to pay for it.

    Stayed in July 2021

  • Reviewed: 22 July 2021

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    When we pulled down the cover to go to bed the sheets were dirty. Apparently they did not change them between customers.

    Stayed in June 2021

  • Reviewed: 22 July 2021

    1.0
    Very poor
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    Staff was rude, apparently invited friends to plug in campers at hotel and our expense. I paid wayyyy too much at last minute for baseball, should have phoned a friend. Disgusting to say the least. Don't ever stay here!

    Nothing horrible experience

    Stayed in July 2021

  • Reviewed: 6 July 2021

    1.0
    Very poor
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 1 night

    The place was filthy, over priced

    Not much, the place was filthy. The person at the front desk was nice, patient, as he appeared to be dealing with many customers issues

    Stayed in June 2021

  • Reviewed: 5 July 2021

    10
    Issue fixed
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Heather was able to correct my double charge issue. Staff was very helpful and professional. Would recommend to anyone. Bonus was the small charge for our dog.

    Stayed in July 2021

  • Reviewed: 28 June 2021

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night

    The room was clean and very spacious

    Stayed in April 2021

  • Reviewed: 27 June 2021

    10
    Our new place to stay!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    The staff was so kind and accommodating. They’re still under COVID restrictions and we’re so helpful with finding food options.

    Stayed in June 2021

  • Reviewed: 17 June 2021

    10
    Short but awesome stay. Definitely on my short list of good motels.
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night

    Nothing I can really think of. Parking lot seemed a little small and poorly laid out, considering this is supposed to be, primarily an extended stay motel.

    Great location, great room, great amenities, great staff!!! First time staying at a “My Place”. Really pleased with the layout and available services for possible extended stay customers.

    Stayed in June 2021

  • Reviewed: 3 June 2021

    9.6
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Need more ice than just the little one in the freezer

    Large room, good ac

    Stayed in June 2021

  • Reviewed: 3 June 2021

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Dirty hotel. My room was clean but the other areas such as hallways, stairways, elevator, etc were very dirty.,

    Stayed in May 2021

  • Reviewed: 22 July 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room - Disability Access
    • Stayed 2 nights
    • Submitted via mobile

    1sr floor near the exit door was very noisy in the morning. But it was a late reservation and your staff went the extra mile to get us a room

    Helpful friendly staff

    Stayed in July 2023

  • Reviewed: 16 May 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Loud inside heard doors slamming and footsteps, and weird location

    Clean

    Stayed in May 2022

Showing 76 – 100

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