The sink in washroom needs to be looked at- water goes down very slow. Heard a lot of neighbours (next to and above us) 3 of 4 nights we were there. One of the washroom lights took a while to come on and flickered while it was on.

Location is great. Enjoyed the happy hour tasting in lobby Rosalinda is awesome :)

Stayed in May 2024

We absolutely loved the location and the charm of the Napa River Inn. It felt luxurious and historic without feeling old and run down. It was super clean, friendly staff and plenty of parking and electric charging. The breakfast box of pastries was a wonderful touch and the property is perfect walking distance to everything downtown.

Stayed in May 2024

Nothing

Great location, very friendly staff

Stayed in May 2024

Close to restaurants and shops

Location

Stayed in February 2024

Nothing

My wife and I loved the property. It is a great representation of classic American style and charm, full of character and lovely details. The breakfast at the hotel bakery was outstanding.

Stayed in April 2024

The bed was comfy, but the pillows were not. They flattened out quickly and just weren't comfortable.

The location was excellent. The room was clean, and the staff are top notch!

Stayed in April 2024

Dark room with uncomfortable seating

Location and charm

Stayed in April 2024

Honestly I can't think of any complaints or things I would change.

The front desk staff was exceptionally polite. They were able to check 9 of us in within minutes. They were extremely helplful with any questions regarding where to go, etc. I love the breakfast tickets for Sweetie Pies. The food was great and it was unexpected that breakfast was included. I can't say enough about the staff and the location. Very clean. They even let us use a conference room one night to get together with friends since it was cold outside. A wonderful stay. An added bonus is they have great restaurants on the premises and a lovely gift shop.

Stayed in April 2024

The $50 per night pet fee which is not justified at these rates. There is no outdoor pool if you come during summer months and would use that amenity.

The location is very good. There are good meal options nearby and the hotel provides voucher certificates.

Stayed in April 2024

nothing.

Everything went well! The staff was extremely courteous and went above and beyond to be helpful and accommodating, especially the busboy, Henry?. Absolutely loved this lovely Inn and everything about it!!!!!

Stayed in April 2024

Everything was great

Stayed in April 2024

No supportive firm pillows! Just a small thing but meant I didn’t sleep well

Spotlessly clean, beautiful room, excellent location

Stayed in April 2024

Nothing

We’ve stayed here before and loved it and vowed to stay here again next time we came to Napa. Most comfortable bed and pillows. We were given a great corner room with a view of the river. Fantastic!

Stayed in March 2024

Area is a little questionable.

Service, happy hour and breakfast

Stayed in March 2024

Nothing!

Great downtown location. Happy staff. Very clean. Great pastries next door delivered to your room in the morning as a breakfast pack! Parking included in our stay.

Stayed in March 2024

Nothing

Property was wonderful

Stayed in March 2024

Nothing

The room. The bed. The pillows. The location. Did I mention the beds and the pillows??!!

Stayed in March 2024

Could have been more electrical outlets. You have several available but we seem to have so many electrical devices. Room was a little warm. Tried to cool it down but really wasn't able to get it down below 68.

Sweetie Pie was great! Room was very comfortable. It was also spacious. Internet worked perfectly (which doesn't always happen in hotels.) Room was clean.

Stayed in March 2024

Price--$300.00 and bed little too soft

Room was lovely, staff was responsive and helpful.

Stayed in March 2024

The facilities could be updated a little, but overall no complaints

We loved the location along the river walk first and foremost. It was walkable to several restaurants and tasting rooms. We also enjoyed the complimentary pastries and coffee in the mornings. The staff were exceptionally helpful, and we want to thank Henry especially for all of his recommendations. We also got to participate in a complimentary wine tasting in the lobby during our stay, so that was a nice touch.

Stayed in March 2024

breakfast, location

Stayed in February 2024

Only one bed when you pay for 3 people. Need to add an extra $50 for an extra bed.

Location, clean and comfortable.

Stayed in February 2024

Everything, especially very friendly and helpful staff.

Stayed in January 2024

Our first night, the people in the room above us were up at 5.00 a.m. and made a lot of noise. The ceiling is definitely not sound proof and so we were up much earlier then we would have liked! As mentioned to reception, to plug in the kettle, I needed to unplug one of the other 2 appliances, as there was only one outlet location there. This was a bit inconvenient.

The location was fabulous, the facility was fabulous. We loved the bakery, the restaurants, the gift shop and the comfort of our beds.

Stayed in January 2024