10020 I-10 Service Rd, New Orleans, 70127, United States
#160 of 170 hotels in New Orleans
Guests' ChoiceBased on 487 hotel reviews
6.0Cleanliness
6.7
Comfort
6.8
Location
6.9
Facilities
6.4
Staff
7.3
Value for money
6.6
Free WiFi
5.5
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End of dialog contentReviewed: 12 May 2024
Stephanie
United StatesThe swimming pool was dirty and we couldn’t get in it
The location was close to the interstate
Stayed in May 2024
Reviewed: 7 April 2024
Nathaniel
United StatesWent to hotel in person clerk stated there were no rooms. Went to my car and booked on line. Hotel had a gate but it wasn’t ever closed. Hotel was full upon arriving getting to room had to put up with the smell of marijuana
Stayed in March 2024
Reviewed: 2 April 2024
Paul
United StatesDoor knob on the bathroom door was loose, the handle on the sink came off easily when shutting off the water. Beer bottles just left in parking spots
The bed was ok, air conditioning was great
Stayed in April 2024
Reviewed: 31 March 2024
Tammy
United StatesRoaches, loud neighbors,and workers not speaking fluent English
Location
Stayed in March 2024
Reviewed: 25 March 2024
Manuel
United StatesClean
Quite
Stayed in March 2024
Reviewed: 21 March 2024
Adriana
BrazilVery simple breakfast, everything ran out all the time and sometimes there was no replacement, but you don't expect more than what you had from a cafe in the USA. Room cleaning was not done in 5 days of stay. Very far from the city, impossible to stay without renting a car.
The accommodation was good, the staff were friendly and if you asked, they would change the towels. Comfortable bed.
Stayed in March 2024
Reviewed: 22 February 2024
Tina
CanadaMy room phone did not work and top lock was broken when I arrived. I used my personal door stop alarm to reassure my safety.
Staff were helpful and friendly
Stayed in February 2024
Reviewed: 14 February 2024
Lakeisha
United StatesCouldn’t shower the tub was stopped up
Gated site
Stayed in February 2024
Reviewed: 13 February 2024
Melanie
United StatesThey wanna kick you out ON TIME. Check out is at 11AM and they will keep knocking until you have left. Also the area isn’t very safe. Very ratchet for me, but the rooms were very clean & kept up well.
Loved the room! Very clean & spacious.
Stayed in February 2024
Reviewed: 7 January 2024
Maranthe
Turks & Caicos IslandsI spent six nights and housekeepers only came once after I asked them three days in a row with no show.
I only like the location
Stayed in January 2024
Reviewed: 2 January 2024
Scott
United StatesRoach infestation
The Furniture was nice
Stayed in January 2024
Reviewed: 1 January 2024
Claudell
United Statesthe room I was first given didn't have a working heater or hot water or carpet
nothing
Stayed in December 2023
Reviewed: 23 December 2023
Srinivas
United StatesRoom is not very well cleaned and people are smoking and talking outside in front of room so it was disturbing for sleep. Always noisy. I don’t recommend for next time
Location is good
Stayed in December 2023
Reviewed: 13 November 2023
Alldredge
United StatesMy room was not cleaned to my standard of cleanliness. Whem examining the beed sheets,they looked clean but we found a brown spot (possible burn) and hair (which was kind of caught in the fabric. They hadn't washed the floors of my room (causing the bottom of my feet to go black),here was a bubble of possible water near the top of one wall,the paint was taken off from a corner and the toilet paper holder was broken. There was also warping of the floor boards. Also,there may be actual people living there with one asking for money.
I always liked the quality of the beds by Quality. The location become gated at night which was great given I was traveling. The location was also perfect given it is like 10 to 20 minutes from the French Quaters given traffic conditions. The staff was helpful regarding location and getting more towels.
Stayed in November 2023
Reviewed: 14 August 2023
Snowton
United StatesThere was not a huge breakfast variety as stated by the desk agent. The eggs were hard and few and there was no variety of breakfast meat, grits, no vending machine to purchase water, or sodas.Agent stated that the only one they had broken. I cut my stay shorter than I had paid for. Other guest didn't respect guest but driving into the parking lot with loud music.
It was close to my home, which allowed me to check on my contractors daily.
Stayed in August 2023
Reviewed: 26 July 2023
Amber
United StatesPool wasn't available
Stayed in July 2023
Reviewed: 12 July 2023
Kevin
United StatesThe room was hot even with the air on. The front door was not flush with the floor or the side wall.
The location was great. The staff was friendly. Check-in and check-out were convenient.
Stayed in July 2023
Reviewed: 3 July 2023
Ms
United StatesAC unit made a loud noise people standing outside the room talking loud, hardly no hot water,the price was too high and we got locked out the room
The breakfast was good and bed comfortable
Stayed in July 2023
Reviewed: 2 July 2023
Nicole
United StatesBreakfast was poor, not enough selection. We had to get breakfast elsewhere
Stayed in June 2023
Reviewed: 20 June 2023
Miguel
United Statesthey never opened the pool
clean and everything was close by
Stayed in June 2023
Reviewed: 12 May 2023
Sade
United StatesLocation
Stayed in April 2023
Reviewed: 25 March 2023
Grace
IrelandLocation is quite far from New Orleans. Expensive but everywhere is New Orleans is.
Good facilities and clean. Secure entrance.
Stayed in February 2023
Reviewed: 23 March 2023
Angel
United Statesrooms were not in the greatest condition
location and friendly staff
Stayed in March 2023
Reviewed: 22 March 2023
Adams
United StatesBreakfast was not great
That we could park close to our door
Stayed in March 2023
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