22918 US Hwy 85, Newcastle, WY 82701, United States
#1 of 4 hotels in Newcastle
Guests' ChoiceBased on 213 hotel reviews
8.6Cleanliness
9.1
Comfort
9.0
Location
9.1
Facilities
9.0
Staff
8.9
Value for money
8.5
Free WiFi
7.9
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End of dialog contentReviewed: 14 March 2024
Martha
United StatesThe walls are THIN!!! We heard our neighbor coughing the whole night…. The TV on the other side of us we could hear clearly! Such a bummer
The room was clean …friendly staff
Stayed in March 2024
Reviewed: 27 January 2024
Bonita
United StatesThe room by the pool was a little noisy
Had some trouble regulating the temperature but eventually it was ok.
Stayed in January 2024
Reviewed: 28 December 2023
Carmen
United StatesThe juvenile dramatics of the front staff was extremely inappropriate. When reminding the young girl of my dog(hotel accepted animals on the website) " it doesn't say that in your booking, that will be extra..............great, now everyone here has a dog" , as she rolled her eyes and looked at her coworker. I expected a bit more of a hometown vibe, from my hometown 2 days before Christmas. Insolent teenage attitude, during the holidays, was misdirected young lady. Hope the rest of your holiday was great!
Stayed in December 2023
Reviewed: 18 December 2023
Michael
United StatesClose to the Black Hills and modern and clean.
Stayed in December 2023
Reviewed: 15 October 2023
Bev
United StatesLiked it all. Enjoyed the kids coming in for birthday parties but made it difficult for us oldies to use pool and I was told hot tub not working
Fantastic place for our 60 reunion ! Fantastic staff!!
Stayed in September 2023
Reviewed: 31 August 2023
Louis
United StatesNo comment
No comment
Stayed in August 2023
Reviewed: 10 August 2023
Bethany
United StatesThe only thing I would recommend is that there be more choices for fresh foods like vegetables or fruits for breakfast. The meal was mostly carbs with just a bit of protein.
Breakfast was biscuits and gravy eggs, waffles, cereal, and other choices. The fitness center was spectacular, and so was the Grazer's restaurant right next door. The room itself felt and smelled clean, and it was a great place in which to make oneself comfortable.
Stayed in August 2023
Reviewed: 6 August 2023
A-k
CanadaFriendly, helpful staff. Attached restaurant.
Stayed in July 2023
Reviewed: 20 July 2023
Maya
United StatesNothing
We were really impressed with the cleanliness, comfort and spaciousness of our double queen room. It was perfect for our family of two adults, one child and one dog. It was also a great location for getting to Jewel Cave the next morning. Breakfast was very good too. We would definitely stay here again and have already recommended it to others.
Stayed in July 2023
Reviewed: 3 July 2023
Deb
United StatesPrice was alittle steep.$200
It was all good
Stayed in July 2023
Reviewed: 6 June 2023
Jennifer
United Statesnothing
Very clean, up-to-date decor and welcoming staff. Our room had a door which opened into the pool area which was awesome for our kids. pool was clean and just right size indoors. we had dinner in the restaurant and it was really good food. The free breakfast was nice.
Stayed in June 2023
Reviewed: 22 May 2023
Chris
United StatesOnly one office chair, no other seating
Clean comfortable breakfast pool
Stayed in May 2023
Reviewed: 22 May 2023
Kerrie
United Statesclean, friendly staff, great breakfast
Stayed in May 2023
Reviewed: 16 May 2023
Cinthea
United Statesthe waffles. However, we then picked a fantantic diner for breakfast that we loved!
Stayed in May 2023
Reviewed: 10 May 2023
Bonita
United StatesIt is a very nice place to stay in Newcastle. There is a restaurant at the hotel.
Stayed in May 2023
Reviewed: 13 March 2023
Bonita
United StatesPool was closed
Did not get breakfast
Stayed in March 2023
Reviewed: 9 March 2023
Heather
United StatesClean and comfortable
Stayed in March 2023
Reviewed: 21 February 2023
Larson
United StatesNeed to work on Breakfast, not terrible but needs improvement
Best hotel within a 50 mile radius throughout the Valley.
Stayed in February 2023
Reviewed: 26 January 2023
Rhonda
United StatesThe room we were given was very humid from the swimming pool once we turned on the air conditioner and lowed the heat it got the humidity out of the room. They may want to find a way to fix that before renting out room 139 again. Other than that we had an excellent stay beds were very comfortable food was A1.
Stayed in January 2023
Reviewed: 31 December 2022
Ryan
United Statespool was broken… smelled awful
friendly staff and great restaurant
Stayed in December 2022
Reviewed: 23 December 2022
Mark
United Statesthe staff were wonderful. we had some unexpected difficulties traveling back home and our truck engine wouldn’t start right before check out and the let us hang out free of charge just until our truck was out of the shop since they had no upcoming reservations. so appreciated due to it being right before Christmas and the shop 307 auto charging unreasonably.
Stayed in December 2022
Reviewed: 12 December 2022
Morgan
United Statesnothing
clean, good price for the hotel, pool room was amazing, staff were super friendly
Stayed in December 2022
Reviewed: 4 November 2022
Stephan
United StatesClean rooms
Stayed in November 2022
Reviewed: 2 October 2022
Thomas
United StatesBreakfast quality was mediocre.
There was a booking error so we ended up in a very large King room with a whirlpool. size of room was incredible. Location was good for travelers heading west out of Black Hills on their last day. Quiet and clean.
Stayed in October 2022
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