337 Thames Street, Newport, RI 02840, United States
#17 of 28 hotels in Newport
Guests' ChoiceBased on 489 hotel reviews
8.5Cleanliness
8.8
Comfort
8.9
Location
9.7
Facilities
8.4
Staff
8.9
Value for money
8.3
Free WiFi
8.4
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End of dialog contentReviewed: 20 March 2023
Sonja
AustriaBasically noting to complain about. Only thing I noticed that there is some noise when the heater goes on during the night.
Simply Awesome! We booked the 2 bedroom townhouse on the top floor and there was a terrace out of every room - the 2 bedrooms and the living room.
Stayed in March 2023
Reviewed: 20 March 2023
Christina
United StatesMattresses were a bit tired. That was really the only issue for us were that the mattresses need replacing.
Spacious 2bdrm suite, location was perfection, attentive staff, excellent value
Stayed in March 2023
Reviewed: 7 March 2023
Cindy
United Statesparking fee high, manciple parking is free until may 1, they could honor also, the lot was empty
fantastic location fantastic views.
Stayed in March 2023
Reviewed: 4 March 2023
Christopher
United Stateswe liked everything
location
Stayed in February 2023
Reviewed: 3 March 2023
Cynthia
United StatesBitter cold cause heating source to fail. We were able to switch rooms, but we had already settled in and it was not fun to change and reorganize. We got an adjustment on our bill. We did not know ahead of time that there is now a charge for parking. It is not mentioned on booking.com. We are elderly and would not have been able to walk from the "free" parking lot to the hotel every day several times a day.
Check-in, check-out. Housekeeping.
Stayed in February 2023
Reviewed: 20 February 2023
Carmon
United StatesThe sink wouldn’t drain, small bed and we stayed in a townhouse, didn’t understand why such small beds. The vibration and noise from hvac systems was right under bed. For the price I expected better. $30 a day for parking.
Location was great, friendly and accommodating staff. Two terraces was a plus to enjoy the city view. Great places to eat nearby. I highly recommend “Pour Judgment” bar and grille. The jambalaya, sushi, and mulberry whiskey tea was so delicious.
Stayed in February 2023
Reviewed: 19 February 2023
Frank
United StatesTV remote didn’t change channels Had been recently painted and smell of paint was noticeable in our suite
Amazing location Spacious, comfortable suite Friendly staff
Stayed in February 2023
Reviewed: 19 February 2023
Dawn
United StatesWish I could've stayed longer than a night. Very comfortable accommodation with friendly & helpful staff. I've walked past this historic building hundreds of times in my life & so glad I gave it a try. I'll def be back!
Stayed in February 2023
Reviewed: 7 February 2023
Muller
United StatesOne bedroom was cold one night of the stay,
Location, room layout, off street parking, staff, comfortable beds, nice bathrooms
Stayed in February 2023
Reviewed: 29 January 2023
Charlie
United StatesParking was tight-otherwise everything was exceptional
Great location-walk to everything
Stayed in January 2023
Reviewed: 26 January 2023
Anthony
United StatesI think for off season..price too high
location
Stayed in January 2023
Reviewed: 17 January 2023
Kim
United Statessomewhat outdated in decor, when heat turns on, upstairs bedroom vibrated enough to wake up.
Excellent location, opportunity for larger 2 bedroom townhouses.
Stayed in January 2023
Reviewed: 13 January 2023
William
United StatesSpacious rooms in the heart of waterfront Newport. Bowen Wharf a 4 minute walk
Stayed in October 2022
Reviewed: 31 December 2022
Pamela
United Statesnothing
great location. nice efficiency
Stayed in December 2022
Reviewed: 20 December 2022
Nancy
United StatesParking is expensive.
Location was perfect! Walking distance to all the shops and restaurants. The Bay is beautiful even in the Winter!
Stayed in December 2022
Reviewed: 28 November 2022
Bill
United StatesComfortable space with great views.
Stayed in November 2022
Reviewed: 22 November 2022
Sandi
United States1. The additional parking fee of $30 was unpleasant. Future guests: drive another few feet down the same street and you will only pay $10! Didn't know that until it was too late. 2. My room was right next to a small conference room. In the morning, staff were setting it up for something and were EXTREMELY loud. Lots of talking and giggling that went on for at least 20 minutes. Fortunately I was already awake or I would have been livid.
Great location. Room was large and clean.
Stayed in November 2022
Reviewed: 19 November 2022
Linda
United Statesgorgeous historic building
Stayed in November 2022
Reviewed: 9 November 2022
Alyson
United StatesUpon check-in, the lady at the front desk was not very welcoming. She assumed we would be using the parking space at the hotel (charged us without asking) and was very taken back when we declined this parking. When we told her we were going to use the street parking (which was free since it was last Nov 1st-the other girl at the counter also vouched and said that it was free this time of year) she mumbled under her breath (but loud enough for us to hear) “oh well I heard they still ticket” while rolling her eyes. That did not sit well with us and is something we will always remember about this place, unfortunately!
Great location, clean and comfortable rooms. Most of the staff was nice.
Stayed in November 2022
Reviewed: 8 November 2022
Neil
United KingdomWifi was out during the stay, apparently out in the area when we asked about it, not told about it on checking in! Several of the double glazed windows were blown so we could not see out.
Great location, room was larger than expected with excellent view
Stayed in October 2022
Reviewed: 4 November 2022
Shoni
United StatesTV not in bedroom. Furniture arrangement not conducive to watch TV.
Location and 2 room suite with kitchenette
Stayed in November 2022
Reviewed: 3 November 2022
Angela
United StatesLocation was awesome! And the room was amazing.
Stayed in November 2022
Reviewed: 19 October 2022
James
United StatesNothing.
Excellent location, roomy suite, and friendly helpful staff.
Stayed in September 2022
Reviewed: 18 October 2022
Me
NepalDated carpet and furniture with lots of dust and carpet fibers in the air. The roof leaked and has been leaking for sometime. Also this is not a hotel as such. These are timeshare units which could use some attention.
location
Stayed in October 2022
Reviewed: 15 October 2022
Kathleen
United StatesThe location was right in the main area that you want to be in.
Stayed in October 2022
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