21 Old Oyster Point Road, Newport News, VA 23602, United States
#19 of 41 hotels in Newport News
Guests' ChoiceBased on 46 hotel reviews
6.8Cleanliness
7.4
Comfort
7.6
Location
8.1
Facilities
7.2
Staff
7.6
Value for money
7.7
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 20 May 2024
Schindler
United StatesI was told when checking in that the hotel is new, but our bathroom was pretty rundown and there were missing tiles. The bathtub seem to be permanently stained. I wouldn’t have felt comfortable with my children taking a bath in that.
The property was in a great location. The pool was a huge bonus.
Stayed in May 2024
Reviewed: 20 May 2024
Palma
United StatesThe breakfast was mediocre, waffle mix every day, and it was lacking variety. Reservation was for 4 guests, and there were only 3 bath towels(with stains). There were no sofa bed sheets in the room.bacl and side doors exits were left open at all times, permitting anyone to enter the building whenever, unsafe!
Location
Stayed in May 2024
Reviewed: 7 May 2024
Blak
United StatesLobby was hot. No A/C in lobby. First arrive to check in - asked attendant is the room clean - he responded- he would not give me a dirty room. That the hotel was newly renovated. There was cracks in the sink, hole in wall behind toilet, bath had stains, water in sink slowly drained out, attendant plunged the sink yet same result. He left black stuff in the sink after plunging. TV channels sucked. Trash behind/under nightstand, ballon behind seating chair.
Property was in basically a secluded area. Entrance was nice. The only good thing was the bed.
Stayed in May 2024
Reviewed: 5 May 2024
Charles
CanadaSecurity
Good location. Convenient
Stayed in May 2024
Reviewed: 19 February 2024
Cheena
United StatesI didn't like that they advertised "Breakfast included" & their was no breakfast there for the guests.I was told it was a brand new hotel & maybe that was the cause of them not having any breakfast situated but that's no excuse for them to advertise "breakfast included" just to get guests to book with their hotel.I tried calling the hotel as well only to find out they didn't have a phone on board.Very unacceptable!!
The hotel was very nice & clean & it was close to my family that I wanted to visit.
Stayed in February 2024
Reviewed: 27 May 2024
Clark
United StatesCustomer service
Customer service good
Stayed in May 2024
Reviewed: 27 May 2024
Lashannon
United StatesShower took a while to warm up but when it did it was very comfortable
Location, room, bed very comfortable. Quiet and peaceful
Stayed in May 2024
Reviewed: 17 May 2024
Zoe
United StatesEvrything was perfect
I loved everything about this room. I believe it’s been recently renovated— it was worth every dollar spent! Wall to floor mirror & the bathroom was very clean and the lighting in there was very nice too. I enjoyed my stay. I literally didn’t want to check out. The breakfast was great too.
Stayed in May 2024
Reviewed: 14 May 2024
Angela
United StatesIt wouldn’t been nice knowing they had a problem with me and my boyfriend staying there. After paying for a booking online finding out after being checked in for an hour that we are longer welcome there. Kinda of ridiculous you think.
It’s good location quiet area
Stayed in April 2024
Reviewed: 6 May 2024
Lynn
United StatesOverall smell of pot in all hallways and elevator
Convenient to where I had to be
Stayed in May 2024
Reviewed: 6 May 2024
Tierra
United StatesWeird smell, unorganized , doors don’t shut well
Convenient location
Stayed in May 2024
Reviewed: 6 May 2024
Kelsey
United StatesTv didn’t work and no microwave or fridge
Room was nice but the tv was not working and there was no fridge or microwave
Stayed in May 2024
Reviewed: 22 April 2024
Bardhyl
United StatesFlooring in the hotel lobby could be different. The material doesn't work in a hotel. And elevator need an update.
Location was one of the best things about this hotel. Staff was great. And the bed was very comfortable.
Stayed in April 2024
Reviewed: 3 April 2024
Kimberly
United StatesOne of the worst hotels in Newport News Virginia, Doors don’t lock, and the staff keeps opening my door with a key even with the no disturbing sign on the door , then Apologized saying they ain’t know , after they just opened it hours ago and we argued about it …. Another thing extra fees. Talking about some 10$ for a “hotel” fee .. breakfast terrible they only have cereal and 1 waffle machine but no waffle mix they bring it out at 9 even though breakfast start at 6 . Just down right terrible DONT COME HERE!!!
Stayed in April 2024
Reviewed: 25 March 2024
Stephanie
United StatesCouldn't take a hot shower, the water never got hot. Wifi wouldn't connect to my laptop.
The renovations were decent
Stayed in March 2024
Reviewed: 23 March 2024
Staton
United StatesDidn't have options
It was ok
Stayed in February 2024
Reviewed: 13 February 2024
Edwin
United StatesEverything dirty and water was cold in shower
Nothing but pool
Stayed in February 2024
Reviewed: 3 February 2024
Niykiera
United Stateseverything was perfect
very clean and quiet
Stayed in February 2024
Reviewed: 31 December 2023
Aaron
United StatesEverything was great
Very clean- freshly renovated
Stayed in December 2023
Reviewed: 13 April 2024
Michelle
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Michelle
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 8 April 2024
Michelle
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 8 April 2024
Michelle
United StatesThere are no comments available for this review
Stayed in April 2024
Reviewed: 6 April 2024
Tatrabor
United StatesThere are no comments available for this review
Stayed in March 2024
Showing 1 – 25
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