Very clean and very safe. Perfect place to see the city spots on foot. Room was very small, but the bathroom was nice.

Stayed in May 2024

We heard the noises from other rooms. The front desk service

Good location and facilities

Stayed in May 2024

The room was small, but there was no need for more and was equipped with everything needed for one night

Stayed in May 2024

No parking available. Not a huge issue but if you’re driving it’s a bit annoying.

Great location, close to everything for walking around the city and getting great food. Room was tidy and well maintained.

Stayed in May 2024

As others have said, there are quite a lot of homeless people in the area. However, they keep themselves to themselves and did not impact our stay. The lift broke down once while we were there but it was fixed quickly.

We booked a room with a desk so I could work but when we got to our room we didn’t have one. The guy on the front desk was very helpful by sourcing one from another room for me. The bed was comfortable, shower was good and the WiFi was strong. Fresh water and coffee provided daily in reception. We felt it was good value for money.

Stayed in April 2024

The room is tiny.

Stayed for one night in San Francisco downtown. We walked down a few streets and were shocked by the number of homeless people on the ground. Luckily right around the hotel there wasn't many.

Stayed in March 2024

The location was ok. We wanted to stay in Nob Hill but the hotel was 2 blocks away from an area we were advised to avoid. Not too many restaurants close to the hotel.

The hotel was lovely. Very comfortable and decorated well. The room was small but we were expecting that. Very helpful and friendly staff.

Stayed in March 2024

No comment.

Room was great.

Stayed in May 2024

Room was quite small for 2 people. Wasn’t soundproof and could easily hear people next door and outside.

Good location with helpful staff. Rooms were modern.

Stayed in May 2024

Slight homelessness, way better than Tanderloin

Building and location

Stayed in May 2024

The hotel is located in a relatively "unsafe area", as we saw a lot homeless people and drug addicts one or two blocks down the street, but not in the direct vicinity of the hotel. Walking there at night feels not quite safe, but as a group of friends, it was fine for us. During the day hours, the zone seems fine.

The Hotel is great, located in a nice, old and historic building in the heart of San Francisco. The building and rooms are overall good, renovated and offering all the necessary facilities. A good value for the paid money.

Stayed in April 2024

Wifi was not working that well (room 404), they painted the walls without any signs, elevator was out of service for one day

Amazing location with proximity to many public transportations, beautiful and excellent cafe down the street, very nice staff, great interiors

Stayed in May 2024

Small room for 4 people, no place to take a round

Hotel is well located, renovated and cozy

Stayed in April 2024

Thin walls.

Location, staff, price, etc.

Stayed in April 2024

Standard

More than excellent rate for the quality and location

Stayed in April 2024

This review has been hidden because it doesn't meet our guidelines.

Wi-Fi was very weak in the room.

Quiet hotel room with very kind staff, and modern rooms for reasonable price.

Stayed in April 2024

Good location, easy to reach most of SF spots. The place is nice and clean. Staff is kind and helpful. Parking with discounts is available in a separate building (10 minutes walking)

Stayed in April 2024

We like the old style lift .

Stayed in April 2024

Rooms at the back of the building are incredibly quiet but on this visit our room was quite central, which meant it was a lot noisier.

Simple but nice fitness room included in the hotel which was free to use. Staff were nice, beds were incredibly comfy.

Stayed in April 2024

We had everything we needed for our family holiday.

Stayed in April 2024

The weather...

The noise from the street in a good way. Felt relaxed.

Stayed in April 2024

The lack of soap in the bathroom was an issue. The shower gel in the shower was almost empty and hard to dispense. Our toilet had a bit of trouble flushing (had to be flushed twice), and the parking situation and fee to park was not properly explained in the booking of our reservation.

Loved the design and art in the building. The old fashioned elevator was fun and gave character to the building. The modern style and outdoor seating spots were enjoyable. Location of the hotel was perfect distance to the SF bridge, Fisherman’s wharf, and other piers for attractions. The closeness to a lovely breakfast place up the street was perfect.

Stayed in April 2024

Very thin walls. Got woken up every day by housekeeping doing their rounds and vacuuming, people walking up and down the hallway and neighbours being noisy. The fan in the room also would not stay on overnight and we constantly woke up very hot even with the windows open.

Staff were lovely, room was quite spacious and very clean and comfortable with a lovely updated bathroom. The restaurant downstairs was a little pricey but absolutely delicious.

Stayed in April 2024