449 North Santa Claus Lane, North Pole, AK 99705, United States
#2 of 4 hotels in North Pole
Guests' ChoiceBased on 103 hotel reviews
8.1Cleanliness
8.8
Comfort
8.7
Location
8.8
Facilities
8.3
Staff
8.8
Value for money
7.8
Free WiFi
7.5
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End of dialog contentReviewed: 4 April 2024
Tracy
United StatesThey need more variety at breakfast. When people are staying there longer than a day, having the same thing every single time for breakfast gets old fast.
I liked that the room had a refrigerator and a microwave.
Stayed in April 2024
Reviewed: 27 March 2024
Laura
United StatesRequested top floor which I was told I was getting but when I arrived my request was denied and I was dismissed by your staff!
Nice room but requested top floor and staff denied my request at the property!
Stayed in March 2024
Reviewed: 11 March 2024
Jeffrey
United StatesVery nice, relatively new hotel close to highway
Stayed in March 2024
Reviewed: 17 November 2023
Jody
United StatesThe bed was like a slab of cement. If you like a super firm mattress this hotel will be heaven for you.
It was clean, the staff was nice. The breakfast was adequate.
Stayed in October 2023
Reviewed: 27 September 2023
Angela
United StatesNot convenient for daily travel for work
Very clean and easily accessible
Stayed in August 2023
Reviewed: 4 August 2023
Edith
United StatesPrefer more savory options
It was dimly lit and quite minimal
Stayed in August 2023
Reviewed: 17 July 2023
Sandra
United StatesNothing
Nice & clean & new
Stayed in July 2023
Reviewed: 30 May 2023
Patrice
United StatesThe pet entrance gets snow blowing into the doorway, making it challenging yo enter and exit in the winter. No one seemed to be in charge of shoveling it out, so we had to force the door open or closed. Pet fee was $40 each night instead of per stay. That was unexpected, so added $120 to our stay.
Pet friendly is the main reason we chose this hotel. The room was comfy and the beds were the best we've had in a long time.
Stayed in March 2023
Reviewed: 16 May 2023
Rochelle
United Statesexpecting more Christmas decor in common areas.
clean , nice , good breakfast
Stayed in May 2023
Reviewed: 1 January 2023
Judith
United StatesNeed soft beds.
It was in right location to visit grandkids.
Stayed in December 2022
Reviewed: 22 November 2022
Juana
ArubaI choose fall.. ice, snow, cold and had no car. Breakfast could be with more variety... vegetables.. eggs omelette, scrambled. I expected dinner at the hotel
It's a beautiful place. Liked the decorations, the room, the friendly staff
Stayed in November 2022
Reviewed: 14 November 2022
Liudmila
United Statesperfect location for family visiting Santa Claus house! Hotel is nicely decorated and perfectly clean.
Stayed in November 2022
Reviewed: 27 August 2022
Jason
United StatesFor the value I normally would expect more luxuries such as restaurant, or lounge, maybe pool. For approximately $233.00 a night, was a little pricey for just a room.
Comfortable, quiet.
Stayed in August 2022
Reviewed: 1 August 2022
Jennifer
United StatesLast night we were there, people in next room were very loud. Got worse when they were told to quiet down.
Clean, spacious, friendly staff
Stayed in July 2022
Reviewed: 14 July 2022
Ajt1094
United StatesComplimentary breakfast.
Extremely friendly staff.
Stayed in July 2022
Reviewed: 14 June 2022
Nancy
United StatesBreakfast was good. We were hoping to see more Christmas decorations since we were at the North Zpole.
Stayed in June 2022
Reviewed: 2 May 2022
James
United Statesprice
TV/WiFi/ breakfast
Stayed in April 2022
Reviewed: 3 April 2022
James
United StatesTV needs to be a smart TV . low channel availability.
clean rooms and a good breakfast . Price was average .
Stayed in April 2022
Reviewed: 26 March 2022
Pei
United StatesBreakfast
Breakfast could be better. Rooms very very clean! Friendly staff.
Stayed in March 2022
Reviewed: 22 March 2022
Kathryn
United Statesthe continental breakfast was lacking quality. There were not a lot of choices. i checked in with a service dog the night before. The next day, a lady at the front desk yelled at my husband for having a dog on the second floor. I called ahead to make sure it was ok. There must be no communication between shifts.
it was clean.
Stayed in March 2022
Reviewed: 26 December 2021
Betty
United StatesWould have liked waffles, a little more choices.
Stayed in December 2021
Reviewed: 26 December 2021
Brian
United StatesThe bearings on the squirrel cage in the fan need to be replaced, constantly squeaked.
The staff was friendly, the facilities were clean
Stayed in December 2021
Reviewed: 29 September 2021
Carol
United StatesI expected the hotel to be decorated in a Christmas theme, but it wasn’t.
Room was comfortable and clean. Very spacious.
Stayed in September 2021
Reviewed: 23 September 2021
John
United StatesBreakfast was ok, but tables could use a bit of a clean between users.
Good location off the Richardson Hwy. Very clean top to bottom. Super friendly staff.
Stayed in September 2021
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