1001 Broadway, Oakland, CA 94607, United States
#6 of 50 hotels in Oakland
Guests' ChoiceBased on 468 hotel reviews
8.3Cleanliness
8.8
Comfort
8.7
Location
8.5
Facilities
8.5
Staff
8.6
Value for money
7.9
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End of dialog contentReviewed: 10 May 2024
Michole
United Stateswe couldn’t connect to the Wi-Fi. It would be much better if we could just connect to the Wi-Fi without making any account to their app.
I like everything, from cleanliness, the unit, the amazing view and some staff.
Stayed in May 2024
Reviewed: 24 April 2024
Charles
NigeriaThe orderliness and the cleanliness of the hotel,very nice
From the security to the front desk to the cleaners ever was exceptionally friendly
Stayed in April 2024
Reviewed: 1 April 2024
Sandra
United Statesnothing
View from my room, cleanliness of the entire property, the restaurant staff and food, excellent, close to everything, we will be back!
Stayed in March 2024
Reviewed: 7 March 2024
Reverend
United StatesThe price
Good location, felt safe
Stayed in March 2024
Reviewed: 3 March 2024
Amy
United StatesThe pillows suck. Others agree. The carpet on room 501 is not stretched properly. I tripped a few times. Other than that, fine. Oh, why are you still wrapping disposable paper cups in plastic film? Having a membership requirement to get wifi is annoying.
We had a big event and things seemed to go smoothly. I liked the bathroom products, I even looked them up to buy.
Stayed in March 2024
Reviewed: 11 February 2024
Estelle
AustraliaThe water pressure was weak, and some lights were not working in the room. The swiping card system in the elevator was horrible; the readers were very insensitive, resulting in multiple swipes every time I tried to return to my room. Additionally, since every guest's room key can access every floor of the building, guests in the same elevator would often ask whoever successfully swiped first to press the floor numbers for them. Just FYI, there is a collection fee of USD$10 per parcel/letter.
Awesome location, helpful staff, and the food from the restaurant is good. I really appreciate being able to check-in at 7:00 in the morning; it was a life-saver after a very long-haul flight. One of the BART entries is literally a 1-minute walk from the lobby. There are many authentic Asian restaurants around the neighborhood, as well as some very nice coffee shops near the hotel. For non-U.S. travellers, there was no hidden fee (e.g., resort fee) in my invoice.
Stayed in January 2024
Reviewed: 14 January 2024
Aleksei
GermanyBreakfast was quite underwhelming. Buffet at M Lounge was quite poor, and the food selection at the restaurant also not great. To get free WiFi one needs to register for Bonvoy and play a lot with WiFi settings
Reasonable price during JPM, good connection to San Francisco Downtown via BaRT
Stayed in January 2024
Reviewed: 25 December 2023
Orsolya
SloveniaThe prices and the quality of the hotel restaurant. Furthermore it is a pity that the downtown of Oakland is falling down. The shops are closed, there is no people in the streets.
The view from the 19th floor.
Stayed in December 2023
Reviewed: 7 December 2023
Marta
United StatesParking is to expensive
The view
Stayed in December 2023
Reviewed: 2 December 2023
Vanessa
AustraliaEasy to get to and a comfortable stay.
Stayed in November 2023
Reviewed: 28 November 2023
Efren
United StatesNothing
Nice place to stay
Stayed in October 2023
Reviewed: 30 October 2023
Stephen
United StatesThe faucet fixtures leaked water on the bathroom countertop.
The city view was wonderful. The lobby staff was very gracious and helpful. Parking was convenient. Dahli at the front desk was very personable, knowledgeable and very professional.
Stayed in October 2023
Reviewed: 24 October 2023
Rachel
United StatesFront staff weren’t very welcoming, bathroom could use some updating
Good location, easy access to parking garage, nice rooms with a good view
Stayed in September 2023
Reviewed: 19 October 2023
Alexander
United StatesNo free wifi in rooms
Stayed in October 2023
Reviewed: 11 October 2023
Dilys
United KingdomActually I can't think of anything!!
Attended a summit within the hotel so made life easy staying there . Catering was good, vegan catered for Interesting historical area. Very close to BART
Stayed in September 2023
Reviewed: 19 September 2023
Neemora
United Statestook a minute to figure out where food was. Overnight parking fee is excessive for late arrival and early departure, parking is not hotel owned and the booking said there was onsite parking but actually you have to pay and walk a bit
rooms are very pleasant, ample lighting yet soft, updated electronic charging stations, onsite food, interesting furnishings and design
Stayed in September 2023
Reviewed: 12 September 2023
Sue
AustraliaNothing was wrong
Everything was good
Stayed in September 2023
Reviewed: 5 September 2023
Rudico
United StatesBreakfast was not included and very expensive
Room was nice and comfortable
Stayed in August 2023
Reviewed: 28 August 2023
Wayne
United StatesMaid service was the best.
Stayed in August 2023
Reviewed: 3 August 2023
Yolanda
United StatesNothing
Friendly staff quick and efficient. Room was very clean and comfy.
Stayed in August 2023
Reviewed: 30 July 2023
Erich
Taiwancar park is expensive
room is clean, location is great
Stayed in July 2023
Reviewed: 27 July 2023
Kevin
United StatesThis is not the hotel's fault but unfortunately, it's located in a HIGH car break in area. If you drive to this hotel, you will want to valet your car for sure! If you park it on the street, you will have a probable chance of having your vehicle broken into (especially if you're driving a Tesla.)This is no exaggeration!
This hotel is right in the middle of downtown Oakland. The room had a great view of the bay and San Francisco.
Stayed in July 2023
Reviewed: 6 July 2023
Fredric
United StatesThe bed and pillows were exceptionally comfortable.
Stayed in July 2023
Reviewed: 6 July 2023
Maria
United StatesI complained about the noise in the room on our first night and was left u heard. I didnt Get to sleep because of the noise.
Location
Stayed in June 2023
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