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Reviews of Country Inn & Suites by Radisson Ocala Southwest 3 stars

3720 South West College Road, Ocala, FL 34474, United States

#31 of 37 hotels in Ocala

Guests' Choice

Review score

Based on 835 hotel reviews

6.3

Score breakdown

  • Cleanliness

    6.8

  • Comfort

    6.9

  • Location

    7.4

  • Facilities

    6.6

  • Staff

    7.7

  • Value for money

    6.6

  • Free WiFi

    5.9

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Showing 1 – 25

  • Reviewed: 12 May 2024

    5.0
    Passable
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was good.

    Stayed in April 2024

  • Reviewed: 15 April 2024

    5.0
    Passable
    • Business trip
    • Solo traveller
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Housekeeping banging on my door twice at 730 and 8am when checkout is at 11!

    Clean room and comfortable bed

    Stayed in April 2024

  • Reviewed: 10 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds with Roll In Shower - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The price was very high for what we got. The rooms weren’t that clean and the bed was very uncomfortable.

    Location was good

    Stayed in April 2024

  • Reviewed: 3 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights

    The facility is old. Our dresser in our room is old and damaged. The bathroom also is outdated.

    The staff were pleasant and breakfast was ok.

    Stayed in March 2024

  • Reviewed: 29 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • King Room - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a unpleasant odor

    Stayed in March 2024

  • Reviewed: 28 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    Television didn’t work through my whole stay and maintenance was only there in the mornings.

    Staff was great including housekeeping.

    Stayed in March 2024

  • Reviewed: 27 March 2024

    5.0
    This place gives off more of a Motel feel than a Hotel.
    • Business trip
    • Solo traveller
    • King Room - Non-Smoking
    • Stayed 2 nights

    Common areas were filthy dirty, Hallway carpets dingy and dirty,downstairs bathrooms out of order, afternoon desk worker was more worried about Text messaging than waiting on me or the Fed Ex driver.

    Bed was comfortable, Wifi worked great. Early morning work so i did not have the breakfast. Pillows are terrible and need to be replaced. In honestly expected more being part of the Choice Brand.

    Stayed in March 2024

  • Reviewed: 14 March 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Price way too much for location an older hotel

    Staff very friendly an helpful. Maid service an kitchen staff too

    Stayed in March 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    N/A

    Angel was outstanding at keeping room clean.

    Stayed in February 2024

  • Reviewed: 6 February 2024

    5.0
    Functional
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Road noise really loud

    Nice large room comfortable bed

    Stayed in January 2024

  • Reviewed: 4 February 2024

    5.0
    Would not stay again or recommend to any one
    • Leisure trip
    • Couple
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We had to ask for toilet paper the first night. Had to ask for towels. We had do not disturb on the first night only. They never cleaned our room. Which meant..garbage piled up. Had to again ask for towels and coffee makings.

    Check in staff was good

    Stayed in February 2024

  • Reviewed: 30 January 2024

    6.0
    Someone needs to be on top of ordering the essentials for breakfast. The lady was not friendly there either.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    At breakfast, the lady said they were out of forks and out of juice. This was at 7:30am. We ate eggs with a spoon.

    Front staff were friendly.

    Stayed in January 2024

  • Reviewed: 1 January 2024

    7.0
    Great location and staff, would stay again
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The floors were not the cleanest in the room.

    Very friendly staff. Breakfast was great.

    Stayed in December 2023

  • Reviewed: 31 December 2023

    6.0
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Smelly rooms - Low amount of breakfast

    Smelly Rooms

    Stayed in December 2023

  • Reviewed: 28 December 2023

    5.0
    I’m glad they let me check out early.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I really don’t leave reviews, but I feel like for other people’s sake, I need to. This property is very outdated, dirty and smells musty throughout (the hallways and rooms both). The bathroom had visible mold in the shower, toilet and walls. The air conditioner made a squeaking noise when it would turn on that made it very hard to sleep at night. I wouldn’t stay here again.

    Great location right off I-75 & free breakfast. The staff was very friendly and accommodating.

    Stayed in December 2023

  • Reviewed: 1 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No issues to report at this time.

    Front Desk Clerk went above and beyond to make our stay pleasant.

    Stayed in November 2023

  • Reviewed: 27 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • One-Bedroom King Suite - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    While the room was what we needed, the furnishings were stained and well worn. The night we stayed was cold and rainy but the ac did not work so the room was stuffy. We arrived late (after midnight) and departed by 10am due to travel plans.

    The staff was very friendly and addressed our concerns upon checkout. They apologized and discounted our stay and followed up with an email to explain their actions to correct issues.

    Stayed in November 2023

  • Reviewed: 21 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Bed caved in , microwave was broken didn't work right spin right. Bath tub spit up gunk when it was draining.

    The jacuzzi tub was nice and the staff was very kind and friendly I was not impressed with a few things and the staff was very kind and helpful

    Stayed in November 2023

  • Reviewed: 18 November 2023

    7.0
    Clean, pleasant but the comfort of the bed needs help.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    mattress on bed very used...sagged in middle and was very uncomfortable. College road very noisy. Sounded like motorcycles racing until the wee hours. not sure if appropriate to state here, we booked two queen beds, but was told not available when we got there and had a king bed. Disappointing.

    Room had recently been cosmetically refurbished.

    Stayed in November 2023

  • Reviewed: 15 November 2023

    6.0
    Pleasant
    • With a pet
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    OK and obviously I thought they asked what didn’t you like half an answer there so like I said the same thing and the other paragraph the staff was excellent the new owners need to fix some stuff and especially the stuff on their website that does not mention any of those prices about dogs and some other things

    When you go to the website it says you’re gonna get a lot more good deals like free breakfast just anything for the price of it and it was just right now regular hotel and they did not mention or say one thing that the new owners charge $30 a day for a dog and I don’t know if that means there’s two dogs and it goes up and up that is not even right but the workers they were very good and excellent I just think it’s the owners that need to do some work and stop false advertising but besides that like I said the staff was very nice and polite

    Stayed in November 2023

  • Reviewed: 12 November 2023

    6.0
    Partially remodeled, but way over priced
    • Leisure trip
    • People with friends
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Very over priced

    Bed comfy. No carpet!

    Stayed in November 2023

  • Reviewed: 7 November 2023

    5.0
    Clean and beautifully kept, noise level was horrible.
    • Leisure trip
    • Couple
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 2 nights

    The traffic noise was almost unbearable, The noise was constant day and evening.

    The room was nice and clean. Loved that there was no carpet.

    Stayed in November 2023

  • Reviewed: 1 November 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • King Studio with Sofa Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Noisy, hallways smelled old.

    Stayed in October 2023

  • Reviewed: 16 October 2023

    7.0
    Staff Very Polite
    • Leisure trip
    • Family with young children
    • Whirlpool King Suite - Disability Access/Non Smoking
    • Stayed 1 night
    • Submitted via mobile

    It's right by the interstate so every single loud car, ambulance, lights, sirens, etc... You hear if your in the main building. The shower was definitely not made for a 6ft person. The roof of the shower was all mold, and our heads touched the top of it. The hotel itself is very dated for what they charge compared to the area.

    The breakfast in the morning was good, and it was quiet. The staff were very nice. The bed was comfortable.

    Stayed in August 2023

Showing 1 – 25

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