Bed was on the uncomfortable side. Room was a little noisy after midnight hours but that’s to be expected since it’s downtown.

Great location for breakfast options walking distance

Stayed in May 2024

The toilet flushing was loud...you can even hear the floor above you. A small chair on the patio would also have been nice. These weren't the biggest of deals but just to be aware of them.

Room: super clean, comfortable bed. Staff: The BEST. From the check-in to the cleaning to the check-out staff, the service was impeccable. My aunt, mom, and I were treated with the utmost kindness. My flight departed at 11 pm but was still granted the opportunity to enjoy my day and allowed access to a courtesy shower.

Stayed in May 2024

Unfortunately, the wifi was very poor outside the lobby. Also, we had some issues with maintenance of the loo. This then required us to change rooms in the middle of the day, which is a hassle when you only spend little time in O'ahu.

The location was unbeatable. The newly renovated rooms where really nice and we enjoyed the option of dipping into the pool in the evening (thought it would have been nice if the pool closed at 10:00 pm and not 9:00 pm). Having experienced both the city view and the ocean view, I enjoyed the city view more as it was quieter and still nice where we were situated.

Stayed in May 2024

we had opted for the everyday cleaning in our room and at one point it took a couple of days for them to come clean it. Plus our TV’s chrome cast wasnt working which is what they advertise. But overall good stay!

The properties location was amazing and the staff was extremely friendly

Stayed in April 2024

The pool and spa area isn’t very inviting, small , no real natural light or nice landscape . There were two long hairs in the bath tub upon check in. Walls are a little on the thin side

The location to restaurants, shopping and the beach are really convenient . The room was updated and furnished nicely.

Stayed in May 2024

The wifi is poor. It often disconnected. I hate the noise. I can hear every word from my neighbors. The laundry is twice more expensive than the other hotel I stayed in Waikiki. There is only one elevator to the laundry and gym. The swimming pool is tiny.

The location is great! Close to many restaurants and beaches.

Stayed in May 2024

No breakfast. The pool was inside but also on the outside. When it rains the pool has to be shut down because of the rain.

Was clean and staff very friendly

Stayed in May 2024

Location was perfect. There was so many things to see/do within walking distance from hotel.

Stayed in May 2024

Pool area a bit noisy and parking very expensive (but normal for Waikiki area)

The room was clean and comfortable. The hotels location is very nice and you can walk around Waikiki easily. The staff is kind and welcoming and makes everything for your pleasant stay.

Stayed in May 2024

Had a couple false fire alarms go off at around 1AM, so I didn't sleep well

Exceptionally friendly staff at the reception!

Stayed in May 2024

Would have liked tea making facilities such as an electric jug.

Good location. Staff were friendly and helpful. Easy check in and check out. We requested a wake up call and a taxi to be booked for our early departure and all went according to plan. We were very happy with our stay at Waikiki Malia.

Stayed in April 2024

Could get a refurbishment

Standard rooms with good location

Stayed in May 2024

A little further to the beach than anticipated Needs a refurb of the room we had Carpet needs a good clean or replacing My feet were black walking around the room barefoot Lift out of order the whole 16 days was a little inconvenient

Good location for food and shops Friendly staff

Stayed in May 2024

The facility itself was average and pricey. I understand the going rate in HI. I received the reusable bag but not the water bottle.

Hotel was well situated need shops and restaurants. The hotel was clean, and staff was very nice.

Stayed in May 2024

The air-conditioning is automatic which is kind of cold at night. Also some light comes out from the gap under the door, noticed in the dark but a bit annoying with jet-lag.

Best location and atmosphere, well-furbished and decorated. Comfort bed. Staffs are professional. Feeling welcomed all the times during the stay.

Stayed in April 2024

Parking expensive. And tight.

Clean, convenient, good price and location

Stayed in April 2024

They didn’t clean up the room every day

Good location

Stayed in April 2024

We had a low level street facing room and it was noisy at times.

Customer service focussed staff, relatively short walk to Waikiki Beach with plenty of eating places and stores nearby.

Stayed in May 2024

Parking too tiny

Location

Stayed in May 2024

the internet speed was good but for some reason it stopped working if I’m connected to Zoom for more than 10 minutes. my one hour zoom presentation was interrupted four times. if you need a stable internet environment for a remote meeting you may need to stay elsewhere.

I had to work remotely during my trip and the hotel had a small table with a chair making it easy to work for extended time.

Stayed in May 2024

Clean, very good location, nice room. Very close to nice restaurants and shops. Parking was a problem in the same building, but they offered me to park nearby and was very convenient. In general was a very good experience.

Stayed in April 2024

Parking is expensive but similar to others in the area

Convenient location in Waikiki, clean room and facilities, friendly staff, great value

Stayed in April 2024

Pool was shaded by building and very small as was spa. I expected a small kitchen in room but that was not so. We did ask and get a kettle to make tea. I had booked 5 n then had an extra night due to this I had to pay $200 twice up front even thou we stayed in same room. We wanted a late check out but we would have had to pay for a couple of hours so didn’t do. Coffee was a help yourself downstairs in foyer. It was warm not hot.

Closeness to tourist places and restaurants

Stayed in April 2024

Not much ventilation in the bathroom and no fan Water pressure wasn’t very good and took a long time to get the temperature right to shower. Toilets very low

This was our first time staying at the property.. staff friendly and helpful.. the room was lovely.

Stayed in May 2024