2330 Kuhio Avenue, Waikiki, Honolulu, HI 96815, United States
#65 of 302 hotels in Honolulu
Guests' ChoiceBased on 1969 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
8.6
Value for money
7.8
Free WiFi
7.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 August 2023
Joe
AustraliaNo room service
Nice location
Stayed in August 2023
Reviewed: 22 August 2023
Deshawn
United StatesValet
The location and the cleanliness
Stayed in August 2023
Reviewed: 21 August 2023
Leona
AustraliaOur room overlooked the car park We requested an early entry and so we were charged an extra $US 78 for a low floor
Stayed in June 2023
Reviewed: 21 August 2023
Doris
New ZealandNo water bottle given
Everything
Stayed in August 2023
Reviewed: 17 August 2023
Ryan
AustraliaWi fi is a bit slow and drops most of the time
Location and Staff
Stayed in August 2023
Reviewed: 16 August 2023
Clive
New ZealandSmall room No usb a or c near beds
Location
Stayed in August 2023
Reviewed: 15 August 2023
Allen
United StatesThe room smelled.
The valet staff was very helpful.
Stayed in August 2023
Reviewed: 15 August 2023
Victoria
GuamFacilities and room are a little dated and could use some sprucing up.
Great location!
Stayed in July 2023
Reviewed: 14 August 2023
Jonathan
United StatesThe room situation, misunderstanding. Pool is too small, market closed too early. Rooms aren’t clean enough.
Friendly staff
Stayed in August 2023
Reviewed: 11 August 2023
Béla
HungaryMattresses need a refresh
Good location, nice room, partial ocean view is nice, balcony is good size.
Stayed in August 2023
Reviewed: 9 August 2023
Marc
United StatesI preferred a nicer view, not where you can see the other building guests.
I liked the guests service
Stayed in July 2023
Reviewed: 8 August 2023
Stewart
United StatesNot noise proof. We could hear everything. People in the hall, people in the other rooms. One morning we heard our neighbors alarm go off
Location was excellent! Within walking distance of many activities in downtown Honolulu and Waikiki
Stayed in August 2023
Reviewed: 28 July 2023
Lorna
AustraliaLike everything in Waikiki it’s expensive!
Location was excellent. Staff really helpful and pleasant. Room kept very clean and well stocked. Liked having a balcony.
Stayed in July 2023
Reviewed: 25 July 2023
Cruz-jacobi
United StatesMy room had a nasty mildew smell. They gave me a new room that was comparable with the same exact stench I couldn't believe it! I kept the room anyway.
The help was very courteous and accommodating
Stayed in July 2023
Reviewed: 18 July 2023
Stephen
United StatesCheck in was troublesome because of incorrect information given and vague answers to questions.
Great location
Stayed in May 2023
Reviewed: 15 July 2023
Maria
PhilippinesLocation is excellent. Walking distance to the International Market
Stayed in June 2023
Reviewed: 13 July 2023
Ashley
United StatesN/a
Cold AC
Stayed in July 2023
Reviewed: 10 July 2023
Marnelie
CanadaClose to everything
Stayed in July 2023
Reviewed: 6 July 2023
David
United StatesLocation of the room alot of walking with my disability
Location was great Staff were excellent
Stayed in June 2023
Reviewed: 5 July 2023
Kelly
CanadaWifi kept kicking me off the network constantly. The pool wasn’t clean and questionable chlorine it didn’t seem like the pool PH was checked throughout the day and so many people using it. There is no longer a courtesy room so you have to pay for an additional day if you have a really late flight and not even sleeping at the hotel that night but you pay for it. Hard to get a late checkout so you have to spend the money and buy another whole night to have access to a room. The restaurant changed how the menu completely after so many years as a simple buffet for guests which made it a nice place to go while staying at the hotel. Had to find other breakfast places this trip. Gym rooms did not have any disinfectant wipes any more. How are you supposed to wipe down and clean the equipment and machines after each use when there are no cleaning wipes? The last trips always we stayed here in 2019 and 2020 always had wipes to clean. Air conditioners in both rooms I stayed in were noisy and made rattling noises. Dated and needs updating.
The rooms we stayed in were clean. Complimentary coffee in the lobby.
Stayed in July 2023
Reviewed: 3 July 2023
Michael
AustraliaThe rooms are little on the small side
Excellent central location and only a short walk to the beach
Stayed in June 2023
Reviewed: 25 June 2023
Ilikki
United StatesThe beds were not that comfortable.
The location was great! Very helpful and friendly staff.
Stayed in May 2023
Reviewed: 22 June 2023
Yolanda
United StatesNoise at night on street
Stayed in May 2023
Reviewed: 21 June 2023
Boughton
Australiathere should be more light over the coffee machine. It would be nice to have had some bed room slippers
location was very convenient to shops transport and beach. Staff and other guests were friendly
Stayed in June 2023
Reviewed: 19 June 2023
Thi
AustraliaGood location. Hotel credit which is for rent the beach stuffs are amazing.
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content