3650 S. 72nd St., Omaha, NE 68124, United States
#17 of 83 hotels in Omaha
Guests' ChoiceBased on 563 hotel reviews
8.2Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.6
Staff
8.8
Value for money
8.1
Free WiFi
8.0
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End of dialog contentReviewed: 29 July 2022
Nadine
United Statesthe refrigerator in the room hummed, so I unplugged it. Fortunately I didn't have to use it.
The hotel desk person when I checked in, personally showed me where all the amenities were located. In the morning when I checked out, she was back again and just a warm and friendly along with her colleague. Lobby was very clean, my room appeared very clean, the bed was comfortable. In the morning I saw staff everywhere cleaning the hotel including the windows and the work out room. The work out room had great up-to-date equipment, plenty of clean towel, sanitation wipes and fresh water dispenser. There was plenty of self sanitizing items located around the hotel too. I did not eat breakfast, so can't comment.
Stayed in July 2022
Reviewed: 29 July 2022
Laura
United Statesbeds are not comfortable
close to our venue and family easy access to interstate
Stayed in July 2022
Reviewed: 19 July 2022
Nicole
United StatesI wish there was a hot tub! Pool was really cold.
Location was great. Staff was nice and helpful.
Stayed in July 2022
Reviewed: 14 July 2022
Monica
United States18 dollar breakfast
The bed.
Stayed in July 2022
Reviewed: 11 July 2022
Angela
United Stateselevators very slow and the price of breakfast
spacious and clean room, friendly staff, complimentary cookies and water upon checkin, great breakfast
Stayed in July 2022
Reviewed: 25 June 2022
Bond
United StatesMasklessness. I wish that people were wearing masks in the hallways.
The staff were all kind and helpful. I like the notice in the elevator that said one family group at a time in the elevator. I wish this was posted outside the elevator too.
Stayed in May 2022
Reviewed: 15 June 2022
Jennifer
United StatesBed was too firm for me
Very clean, roomy, nice outdoor patio with music, very nice bathroom lighting
Stayed in June 2022
Reviewed: 13 June 2022
Cathie
United StatesI think all hotels are too expensive.
The location was close to where we needed to access, breakfast was great, and the makeup mirror was a super nice addition.
Stayed in June 2022
Reviewed: 6 June 2022
Elizabeth
United StatesPaying extra for breakfast wasn’t in our budget. I felt like we paid a bit for the room and didn’t like that breakfast was extra.
The bed was very comfortable and everything was clean and looked new. The location was great.
Stayed in June 2022
Reviewed: 4 June 2022
Gino
United StatesVery nice. Very friendly staff. Very spacious. Nice pool
Stayed in June 2022
Reviewed: 2 June 2022
Nathalie
United Statesthe limited elevator
the parking. the friendly staff. pet friendly
Stayed in May 2022
Reviewed: 31 May 2022
Katherine
United Statesthere was nothing we didn’t like about the hotel!
The lobby was very nice and we were very pleased when we got up to the room as it was very clean! i liked that the restaurant was easily accessible and the pool was very easy to find!
Stayed in May 2022
Reviewed: 31 May 2022
Alec
United StatesWorst experience ever in the bar/restaurant area on Saturday night. Bartenders were very slow and there were hardly any hotel stayers in there. We waited at the bar and another group came up 5 min later and were acknowledged/served before us. Took 15-20 min for drinks and they were not close to correct. We ordered manhattans and they were watered down. The tonic and tops half gin was abysmal with little to no alcohol. My friend ordered a vodka lemonade and was then told by the gentleman bartender that there was not any lemonade at this bar. She ordered a margarita instead and it was not good. She did not even finish it. Later the girl bartender brought us a clear drink that looked like ice water and I stated that we did not order this and she told us it was the vodka lemonade, we told her that the gentleman said there was not any lemonade. I tasted it and it tasted like vodka water. She got an attitude with me and told me she made it herself behind the bar and I just said ok. — we took our drinks up to our rooms and paid $78 for horrible service and horrible drinks. Not a good night cap.
Completely forgot his name, but the front desk worker was amazing!!! He worked the Saturday and Sunday we stayed. He was very helpful with suggestions on what to do in town and was very kind, fun and easy to talk to. Man deserves a RAISE! Thank you, sir!!!!
Stayed in May 2022
Reviewed: 17 May 2022
Beth
United StatesI'dbooked thru booking.com, which told me the cost of a breakfast was included with my rm. In spite of this being printed on my rez,, the employees at the desk cheerfully told me that there was no free bkfst. Just an $18 pp buffet. We were leaving early the next day and dont eat much for brkfst. I was told the bar was serving dinner, but it was the bar menu only, and no apparent employees were there except Sam, the bartender. Theres no counter space in the room bath. Just a 3-4" strip around sink and a narrow ledge over toilet. Pp
VarLocation is excellent. Sam the bartender gave outstanding service. In spite of being led to think there was full lunch and dinner service in the restaurant, it was closed. There was a small bar menu, but the only employee was Sam...to take orders for drinks at bar and food orders, to quickly deliver food to tables , cash people out. He did a great job, and remained attentive and cheerful throughout. Nice bedding and towels.
Stayed in May 2022
Reviewed: 10 May 2022
Susan
United Stateslocation
Stayed in May 2022
Reviewed: 2 May 2022
Corey
CanadaWe stayed for 3 nights and our room was never cleaned and we didn't get fresh towels or more coffee for the morning.
Great
Stayed in May 2022
Reviewed: 11 April 2022
Joshua
United StatesLocation was little weird and pool was cold.
Very nice and clean.
Stayed in April 2022
Reviewed: 29 March 2022
Shani
United StatesShower head needs to be replaced… the shower had crazy hard water pressure
Quiet and comfortable room (even though on the smaller side). Bed and pillows were perfect.
Stayed in March 2022
Reviewed: 7 March 2022
Marissa
United StatesThe drain in the tub is backed up. Toilet paper holder was very loose.
Stayed in March 2022
Reviewed: 21 February 2022
Smiley
United Statesloved the room
Stayed in February 2022
Reviewed: 3 February 2022
Rodriguez
United StatesWell everything is very clean i really recommend this place
Stayed in January 2022
Reviewed: 20 December 2021
Kimberly
United StatesThey tried to charge me for my room twice.
Location was a little sketchy
Stayed in December 2021
Reviewed: 5 December 2021
Green
United StatesI didnt like that it didn't have breakfast as well as it being dirty.
I liked the hotel and the location.
Stayed in December 2021
Reviewed: 3 December 2021
Tiffany
United Statesbreakfast wasn’t included
very clean
Stayed in November 2021
Reviewed: 22 November 2021
Janzell
United Statescomfortable beds
Stayed in November 2021
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