450 Summer Street, Waterfront, Boston, MA 02210, United States
#17 of 93 hotels in Boston
Guests' ChoiceBased on 2095 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.0
Value for money
8.0
Free WiFi
8.5
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End of dialog contentReviewed: 8 March 2024
Virginia
United StatesI loved everything about the hotel.
The property was clean. Hotel looked amazing. The room was beautiful. It looked exactly like the pictures. The room was spacious. Just a great experience
Stayed in March 2024
Reviewed: 5 March 2024
Diana
United StatesPerhaps guests should receive discounts on drinks. Gets pretty pricey over the course of a stay. I stayed in the artist tower. Room was Very 'artistic" ....could not get over the raw unpainted concrete ceiling. Kinda strange... needed hooks near door for coats.
Close to the convention center. Beautiful views. Nice towels and bedding. Friendly staff!
Stayed in March 2024
Reviewed: 4 March 2024
Veronica
United Statescashless
coffee and ice station on each floor
Stayed in March 2024
Reviewed: 29 February 2024
Jennifer
United StatesThe pool was closed for renovation, so that was a bit of a disappointment but I’m sure it will be top-notch once it’s finished!
The location near the convention center was absolutely perfect for the volleyball tournament!
Stayed in February 2024
Reviewed: 29 February 2024
Daniel
United StatesRoom service was like takeout/ I would expect a little more class than handing out food in bags and valet was extremely slow
It was clean
Stayed in February 2024
Reviewed: 29 February 2024
Danielle
United StatesThe buffet breakfast price point was more than what the options were worth. There wasn't a luggage holder in the room or a dresser so my bag with clothes had to be put on the floor.
The location was great as was the sports bar and bar lounge.
Stayed in February 2024
Reviewed: 28 February 2024
Derek
United StatesExpensive for very small room
Excellent location, clean rooms, hotel bars/restaurants/cafes are great.
Stayed in February 2024
Reviewed: 28 February 2024
Steve
United StatesVery expensive! And hotel would honor Military Rate for my room.
Nice hotel. Very clean with nice views
Stayed in February 2024
Reviewed: 27 February 2024
Anzeveno
United Statesroom is very small studio like no closet limited storage good for 1 person not 2
we love this property location and convenience to the seaport. workers are kind and provide a top tier customer experience
Stayed in February 2024
Reviewed: 21 February 2024
Mohammed
Saudi ArabiaPrice does not match the stay
Cleanness and quietness
Stayed in February 2024
Reviewed: 19 February 2024
Julian
United StatesNot a good view (pool under renovation). For the type of room and rate, I was expecting something better.
Ambience and restaurants.
Stayed in February 2024
Reviewed: 19 February 2024
Jenn
United StatesIt was very busy because of a very large convention during the time of our visit.
Fantastic location. Great on-site restaurant options. Very spacious and comfortable room. Spa services although $$$ were amazing!
Stayed in February 2024
Reviewed: 18 February 2024
Rachel
United StatesLimited room service, minimal options
Accessibility
Stayed in February 2024
Reviewed: 17 February 2024
Abigail
United StatesStunning room visually. Comfortable bed. Awesome tv with channel selection. Beautiful and clean bathroom. Spacious.
Stayed in December 2023
Reviewed: 15 February 2024
Maggie
United StatesNoise from doors closing in hallway
Thank you for the dessert sent to room for boyfriends birthday!
Stayed in February 2024
Reviewed: 15 February 2024
Darlene
United StatesThe staff was most helpful. The sports bar restaurant food was excellent
Stayed in February 2024
Reviewed: 12 February 2024
Derek
United StatesN/A
The bar tender Natasha was wonderful. Beds very comfortable
Stayed in February 2024
Reviewed: 11 February 2024
Chiara
IrelandHeating in the room was too loud. If you turn them off during the night, you’ll freeze.
The room was amazing and the view of Boston from the room was even better! The hotel is in a strategic position in the Boston Seaport area just opposite to the Boston conference centre.
Stayed in February 2024
Reviewed: 9 February 2024
Mitchel
United StatesParking price. But that's boston, to be expected.
The room, cleanliness, staff, food, view, bathroom. All was exceptional.
Stayed in February 2024
Reviewed: 7 February 2024
Gerd
Germanynice and clean rooms good fitnessstudio great restaurants
Stayed in February 2024
Reviewed: 5 February 2024
Brikena
United StatesThe hotel itself was great I personally just didn't like the location I thought it was annoying having to Uber/drive 15+ mins to every place like downtown, backbay, beacon hill, south end, Cambridge
Large modern hotel multiple bars and restaurants. There's bars nearby in the area too. Amazing attentive staff. Clean spacious rooms.
Stayed in January 2024
Reviewed: 3 February 2024
Sarah
United KingdomVisited the spa for a pedicure, which was amazing. Paid for service, left the spa, and about 30 minutes later my card was charged again, while I wasn’t present, for an extra $60. To be charged without notice or explanation is absolutely unheard of in the UK. As a guest staying in the hotel, I would expect a call to the room or even to my mobile phone to let me know what the charge was for. I also felt that the service charge I had to pay was excessive and I didn’t like that it was assumed either. 20% on top a service I’m already paying for is a lot of money. I’d rather have given a $20 tip to the lady who did the pedicure. The rooms were amazing, but I think there needs to be some consideration for bathroom doors. Our overall bathroom door would not stay shut (we had to use a tube of body cream to keep it so) and despite reporting it, no one came to fix it. I also found it odd that there was no door to separate the toilet area to the bathroom. On the 2nd January, the day we were leaving, we wanted to eat in the sports bar. We were disappointed to find that it was closed and would be until the Saturday. There were no notices anywhere to say it was closed and this meant that the only option for us to eat in the hotel was room service. I think for a hotel that size, it’s pretty poor.
The facilities were amazing. Great coffee shoo and the restaurant in the hotel, Coquette, was lovely. Staff here also very nice. On site spa, which was lovely. Had a pedicure. Rooms were big and very comfortable.
Stayed in January 2024
Reviewed: 29 January 2024
Gloria
United StatesN/A
Convenient location; quiet room with great views; choice of places to dine within the hotel; friendly, helpful staff.
Stayed in January 2024
Reviewed: 28 January 2024
Peter
United StatesFridge should be stocked ,
Super clean , friendly staff , will always stay here when going to Boston !
Stayed in January 2024
Reviewed: 25 January 2024
Kelly
United StatesDisappointed that the hot tub/pool was not in service.
Fabulous!
Stayed in January 2024
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