N/a

It was very good.

Stayed in May 2024

The staff is exceptional and beyond helpful!

Stayed in May 2024

No complaints

The best location to stay to go watch a dodgers game. Free shuttle to Union Station and then you can take a free shuttle to the ball park. Made our trip worry free.

Stayed in May 2024

We really loved the property there was nothing wrong with it.

The property was really good and the hotel room was really clean.

Stayed in May 2024

Specifically the resort fees were steep. We used the the pool area once. The pool was very small and was not positioned to receive the sun for an extended length of time.

The staff were friendly and amenable. Most of our reasonable requests were fulfilled. The complimentary limo was an added bonus. The closeness of attractions was certainly a reason to stay here. The food options were excellent. The breakfast was a highlight for us. The room was adequate to our needs. We received a gift of champagne for our anniversary celebration. The house keeping staff were patient and helpful during our stay.

Stayed in May 2024

Loved my room so did my friends. We were able to relax and have fun. Loved the fact that we were close to my favorite food place and everything was so close.

Stayed in May 2024

I wish the car service ran later.

The rooms were so nice, the staff, everyone, was so friendly and helpful! It was an amazing stay

Stayed in May 2024

I dont know what mattresses Omni uses but they are fantastic. I slept so good! Friendly staff and clean rooms.

Stayed in April 2024

Great location

Stayed in April 2024

Forgetful cleaning staff

Restaurant, location, bed is Devine

Stayed in April 2024

TV was kind of small. Some wall outlets need to be upgraded - plug dropped out when charging phone. Bar experience was not enjoyable.

Great location. Large room. Attentive staff.

Stayed in April 2024

Staff was amazing location was amazing

Stayed in April 2024

Súper confortable stay! We will return for sure! Behind the hotel there are so much places to eat, the little trees area is a must see, looks like a fairy tale.

Stayed in April 2024

Said all I needed above.

8th Floor, View was good. Beds were very nice. Bathroom shower and area's around baseboards and shower area needs cleaned with mold and mildew cleaners....it is a real shame when you spend 70.00 for breakfast and have to deal with mold prior to that! The carpets in the rooms needed cleaning as well. The price for the food, even though we really have no big complaints on the food, especially breakfast, bar food was OK, but meals in bar could have had better choices for the money spent. The glasses in our room were not replaced once. We used the same glasses for 3 days. I tried to find a maid in the halls, found carts, but no maids....only once did we see one and ask for washcloths only that day. Forgot about glasses until later in the day. Didn't use them much, but it would have been nice. Hate to run downstairs just for glasses, we rinsed them out and used the same ones three days.

Stayed in April 2024

We encountered a credit card snag upon checkin when my Capital One Mastercard could not be authorized. Fortunately I had a business Visa but even then there seemed to be confusion as to whether it had been authorized. The guest agent said the couple prior to us had the same issue. When checking out I tried using the Mastercard again but it could not be authorized. I had to use the ATM in the lobby to withdraw cash from my Mastercard in increments of $200 each time which was slightly embarrassing. Capital One said there should have been no issue since the hotel accepted Mastercard and it was likely their payment processor / machine. There should have been some follow up on the part of the hotel if mine was not the first instance.

The room was spotless and the bed was very comfortable. Soundproofing was excellent and we appreciated that there was a window to open. The hotel is in a wonderful location and we found enough to do on foot in addition to attending a concert at the Walt Disney Concert Hall just down the street. All of the staff we encountered were very professional and there seemed to be a great camaraderie amongst them.

Stayed in April 2024

Transportation, no breakfast included

Stayed in April 2024

The location was great and the staff was extremely helpful and attentive. The first night I checked in the receptionist was kind and gave me ideas for spots to visit. The bar in the hotel was very nice as well as the cafe for brunch.

Stayed in April 2024

Wonderfully comfortable and spacious room, in a superb location.

Stayed in March 2024

Only valet parking, no parking lot

Cleanliness, friendly staff, centric, nice

Stayed in March 2024

Staff very helpful

Stayed in February 2024

The parking and that I was not informed that there was not a parking option other than valet that you have to pay for in addition to the hotel stay.

Staff was great and helpful. Property was clean

Stayed in March 2024

Hotel Gym could use an upgrade House keeping could do a better job when cleaning the room

Location was nice and close to a number of train stations Room was large and well equipped Bed was big and comfortable

Stayed in March 2024

I loved the property

Guest services were always provided from all the employees, it was very spacious with different beautiful areas throughout hotel

Stayed in March 2024

We are 2 and only 1 bathrobe!!

The bed was amazing!!

Stayed in March 2024