400 South 2nd Street, Louisville, KY 40202, United States
#15 of 148 hotels in Louisville
Guests' ChoiceBased on 826 hotel reviews
8.9Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
9.3
Staff
9.1
Value for money
8.4
Free WiFi
7.5
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End of dialog contentReviewed: 16 May 2023
Brianna
United StatesNA
everything was amazing …
Stayed in May 2023
Reviewed: 15 May 2023
Carla
United Statesnothing
facilities are amazing … loved the pool area
Stayed in April 2023
Reviewed: 15 May 2023
Ariel
United StatesI did not like the parking arrangements. Walking around the block with quite a few unhoused people who were yelling was not great. The valet was also not great as they were parking cars semi recklessly.
The rooms were lovely and updated. No issues with cleanliness. The staff was very helpful. Service was quick and accommodating. The beds were comfy, overall a very nice stay.
Stayed in May 2023
Reviewed: 2 May 2023
Benjamin
United Statesthe pool closed way to early. we went for fireworks and we wanted to swim afterwards.
location
Stayed in April 2023
Reviewed: 2 May 2023
Alicia
United StatesThe valet was pricey. This is to be expected in a downtown though. The valets were very kind and working diligently, but we had to make sure we called early.
The location was great and the hotel is beautiful. The market and amenities were very convenient and there was great variety.
Stayed in April 2023
Reviewed: 29 April 2023
Leslie
United StatesBed, The Library bar, Falls City Market, Speak Easy
Stayed in April 2023
Reviewed: 22 April 2023
Sheila
United Statesstaff was friendly and accommodating, facilitates were abundant, food was good, bar was nice
Stayed in April 2023
Reviewed: 19 April 2023
Timothy
United StatesWhen valet got my car, took about 15 minutes and when they drove it up it was parked and locked. I was standing right there. Asked if it was my car, casually said yes and gave me keys at the desk. My guests and I were taken aback at the dismissive interations.
Most of the staff were great, especially at the front desk. Same for the restaurants and bar EXCEPT one. My sister waited about 10 minutes at the bar and was abruptly told we're closed and go to the speak easy. The man next to her told him make her drinks she's been waiting and he did. The guy wasn't happy and it was reflected in the drinks. Staff at speak easy were great. Lady at the lounge/bar area earlier were great.
Stayed in April 2023
Reviewed: 17 April 2023
Wenona
United StatesThe room was a little smaller than what was shown on the website, but it was still NICE
Everything and more! The hotel staff was simply amazing. The beds were nice and comfy, anything thing I needed they provided....my grandchildren loved the stay!!!!
Stayed in April 2023
Reviewed: 7 April 2023
Patti
United Stateslocation and amenities
Stayed in April 2023
Reviewed: 6 April 2023
Amie
United StatesThe market place did not have the food options that I was hoping for.
Great Location. Nice outdoor pool and hot tub.
Stayed in April 2023
Reviewed: 3 April 2023
Barbara
United StatesThere was hair all in the shower so it wasn't cleaned very well or not at all. We ate at the steakhouse in the Omni and neither of us really cared for their food. It just wasn't our taste.
The room was beautiful and comfy! Plus the staff left us some goodies for our anniversary which was very nice!
Stayed in March 2023
Reviewed: 1 April 2023
Keye
United Stateslocation not walkable to Main Street
really nice room, clean bathroom
Stayed in February 2023
Reviewed: 30 March 2023
Peter
United Kingdomswimming pool heating did not work. No document in room explaining the facilities I didn't understand how the phone in the room worked.
Stayed in March 2023
Reviewed: 24 March 2023
Tonya
United StatesOnly one hot tub
how clean and upscale it was! The staff was very helpful and the food was amazing!
Stayed in February 2023
Reviewed: 13 March 2023
Lynn
United StatesPrice
Location
Stayed in March 2023
Reviewed: 11 March 2023
Lizburton
United StatesThe pillows could be more firm, the pool was not heated as anticipated, the parking cost could be more reasonably priced.
We loved EVERYTHING, beautifully designed hotel with all the amenities you could need/want. Every single staff member was excellent, the room was so quiet and spacious. We enjoyed the rooftop hot tub and the speakeasy bar downstairs. I got super excited to see NEST products in the bathroom, had a fridge for our leftovers, and a Keurig for coffee. We also enjoyed that the hotel is connected to Falls City Market and ate there often.
Stayed in March 2023
Reviewed: 8 March 2023
Andrea
United Statesthe price was way more expensive than any other time we have stayed. We normally choose the Omni for its location, cleanliness and price. I was shocked at rates.
very clean, and always nice
Stayed in March 2023
Reviewed: 28 February 2023
Tonya
United Statesthe hot tub was outside and that there was no age requirement to get in
all the different conference rooms and Ballrooms! Love the historical concept
Stayed in February 2023
Reviewed: 25 February 2023
Thorest
United Statesnothing
everything
Stayed in January 2023
Reviewed: 21 February 2023
Melinda
United Statesno room service
location
Stayed in February 2023
Reviewed: 15 February 2023
Certified
United StatesWater never really got hot in the shower
The view was amazing, the bathroom was incredible.
Stayed in February 2023
Reviewed: 6 February 2023
Daniella
United StatesCleanliness my room but I didn’t complain. Toilet seat seemed dirty and was cracked. There was hair in the bathroom and on one of the beds that wasn’t mine. I just slept in the other bed.
Stayed in February 2023
Reviewed: 29 January 2023
Scott
United StatesThat we couldn't stay longer.
An incredible experience from our awesome check-in experience, the clerk was very welcoming and informative as the Omni has to ns of amenities. For example, there's a Speak Easy, decorated to the nines! Beautiful decor, a rooftop pool with a bar and cabanas!
Stayed in January 2023
Reviewed: 2 January 2023
Migel
United StatesThe staff were wonderful. Everyone was so awesome they treat us like celebrity. We definitely gonna go back there again we always stay at the Omni.❤️
Stayed in January 2023
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