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  5. Reviews of Omni Louisville Hotel

Reviews of Omni Louisville Hotel 4 stars

400 South 2nd Street, Louisville, KY 40202, United States

#15 of 148 hotels in Louisville

Guests' Choice

Review score

Based on 826 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.3

  • Location

    9.3

  • Facilities

    9.3

  • Staff

    9.1

  • Value for money

    8.4

  • Free WiFi

    7.5

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Showing 76 – 100

  • Reviewed: 16 May 2023

    10
    I came in town for my birthday weekend. I enjoyed the hotel and many amenities. My favorite part was THE WATER COMPANY
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    NA

    everything was amazing …

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    fantastic place to stay when attending concert at yum center
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    nothing

    facilities are amazing … loved the pool area

    Stayed in April 2023

  • Reviewed: 15 May 2023

    9.0
    I loved the Omni there were some issues but it is a lovely hotel.
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night

    I did not like the parking arrangements. Walking around the block with quite a few unhoused people who were yelling was not great. The valet was also not great as they were parking cars semi recklessly.

    The rooms were lovely and updated. No issues with cleanliness. The staff was very helpful. Service was quick and accommodating. The beds were comfy, overall a very nice stay.

    Stayed in May 2023

  • Reviewed: 2 May 2023

    9.0
    It was ok.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the pool closed way to early. we went for fireworks and we wanted to swim afterwards.

    location

    Stayed in April 2023

  • Reviewed: 2 May 2023

    9.0
    Superb
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The valet was pricey. This is to be expected in a downtown though. The valets were very kind and working diligently, but we had to make sure we called early.

    The location was great and the hotel is beautiful. The market and amenities were very convenient and there was great variety.

    Stayed in April 2023

  • Reviewed: 29 April 2023

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed, The Library bar, Falls City Market, Speak Easy

    Stayed in April 2023

  • Reviewed: 22 April 2023

    10
    perfect hotel for a short business trip. everything we needed was on the property.
    • Business trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    staff was friendly and accommodating, facilitates were abundant, food was good, bar was nice

    Stayed in April 2023

  • Reviewed: 19 April 2023

    8.0
    Great vibe and most staff were great, room was fine and there were a few hiccups with 2 staff.
    • Leisure trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    When valet got my car, took about 15 minutes and when they drove it up it was parked and locked. I was standing right there. Asked if it was my car, casually said yes and gave me keys at the desk. My guests and I were taken aback at the dismissive interations.

    Most of the staff were great, especially at the front desk. Same for the restaurants and bar EXCEPT one. My sister waited about 10 minutes at the bar and was abruptly told we're closed and go to the speak easy. The man next to her told him make her drinks she's been waiting and he did. The guy wasn't happy and it was reflected in the drinks. Staff at speak easy were great. Lady at the lounge/bar area earlier were great.

    Stayed in April 2023

  • Reviewed: 17 April 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room was a little smaller than what was shown on the website, but it was still NICE

    Everything and more! The hotel staff was simply amazing. The beds were nice and comfy, anything thing I needed they provided....my grandchildren loved the stay!!!!

    Stayed in April 2023

  • Reviewed: 7 April 2023

    10
    enjoyed our stay
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    location and amenities

    Stayed in April 2023

  • Reviewed: 6 April 2023

    9.0
    Great Location with nice amenities
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The market place did not have the food options that I was hoping for.

    Great Location. Nice outdoor pool and hot tub.

    Stayed in April 2023

  • Reviewed: 3 April 2023

    10
    Overall, we loved the Omni and want to come back.
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night

    There was hair all in the shower so it wasn't cleaned very well or not at all. We ate at the steakhouse in the Omni and neither of us really cared for their food. It just wasn't our taste.

    The room was beautiful and comfy! Plus the staff left us some goodies for our anniversary which was very nice!

    Stayed in March 2023

  • Reviewed: 1 April 2023

    8.0
    very upscale for Louisville
    • Leisure trip
    • Solo traveller
    • Deluxe King Room
    • Stayed 1 night

    location not walkable to Main Street

    really nice room, clean bathroom

    Stayed in February 2023

  • Reviewed: 30 March 2023

    10
    A very impressive hotel
    • Leisure trip
    • Couple
    • King Room - Disability Access
    • Stayed 3 nights

    swimming pool heating did not work. No document in room explaining the facilities I didn't understand how the phone in the room worked.

    Stayed in March 2023

  • Reviewed: 24 March 2023

    10
    very calm and relaxing
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Only one hot tub

    how clean and upscale it was! The staff was very helpful and the food was amazing!

    Stayed in February 2023

  • Reviewed: 13 March 2023

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Price

    Location

    Stayed in March 2023

  • Reviewed: 11 March 2023

    10
    Excellent evening downtown Louisville
    • Business trip
    • Group
    • Deluxe Queen Room
    • Stayed 1 night

    The pillows could be more firm, the pool was not heated as anticipated, the parking cost could be more reasonably priced.

    We loved EVERYTHING, beautifully designed hotel with all the amenities you could need/want. Every single staff member was excellent, the room was so quiet and spacious. We enjoyed the rooftop hot tub and the speakeasy bar downstairs. I got super excited to see NEST products in the bathroom, had a fridge for our leftovers, and a Keurig for coffee. We also enjoyed that the hotel is connected to Falls City Market and ate there often.

    Stayed in March 2023

  • Reviewed: 8 March 2023

    10
    Exceptional
    • Family with young children
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    the price was way more expensive than any other time we have stayed. We normally choose the Omni for its location, cleanliness and price. I was shocked at rates.

    very clean, and always nice

    Stayed in March 2023

  • Reviewed: 28 February 2023

    8.0
    relaxing, peaceful, eligant and enjoyable mini staycation
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    the hot tub was outside and that there was no age requirement to get in

    all the different conference rooms and Ballrooms! Love the historical concept

    Stayed in February 2023

  • Reviewed: 25 February 2023

    10
    be back for sure
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing

    everything

    Stayed in January 2023

  • Reviewed: 21 February 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 2 nights
    • Submitted via mobile

    no room service

    location

    Stayed in February 2023

  • Reviewed: 15 February 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    Water never really got hot in the shower

    The view was amazing, the bathroom was incredible.

    Stayed in February 2023

  • Reviewed: 6 February 2023

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness my room but I didn’t complain. Toilet seat seemed dirty and was cracked. There was hair in the bathroom and on one of the beds that wasn’t mine. I just slept in the other bed.

    Stayed in February 2023

  • Reviewed: 29 January 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    That we couldn't stay longer.

    An incredible experience from our awesome check-in experience, the clerk was very welcoming and informative as the Omni has to ns of amenities. For example, there's a Speak Easy, decorated to the nines! Beautiful decor, a rooftop pool with a bar and cabanas!

    Stayed in January 2023

  • Reviewed: 2 January 2023

    10
    Exceptional
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff were wonderful. Everyone was so awesome they treat us like celebrity. We definitely gonna go back there again we always stay at the Omni.❤️

    Stayed in January 2023

Showing 76 – 100

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