4674 Ontario Mills Parkway, Ontario, CA 91764, United States
#19 of 39 hotels in Ontario
Guests' ChoiceBased on 1721 hotel reviews
7.9Cleanliness
8.3
Comfort
8.4
Location
8.9
Facilities
8.1
Staff
8.5
Value for money
8.0
Free WiFi
7.7
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End of dialog contentReviewed: 21 May 2024
John
United StatesThe room was something of a disappointment and without decrying every little detail, suffice it to say that both the bathroom and the guestroom are sorely in need a full renovation.
The staff was outstanding. The breakfast was everything you could expect at this price, was extremely well presented and the staff went massively above expectations. The public spaces were extremely well maintained and reflect much attention to detail on the part of the staff.
Stayed in May 2024
Reviewed: 20 May 2024
James
United StatesThe back parking for my vehicle
Good location and price
Stayed in May 2024
Reviewed: 15 May 2024
Evelyn
United StatesN/a
Great breakfast and location was perfect.
Stayed in April 2024
Reviewed: 14 May 2024
Erika
United StatesClean and friendly staff. Have stayed before and hot water in the shower was never hot enough, but this time it was perfect. Nothing like a nice hot shower.
Stayed in May 2024
Reviewed: 12 May 2024
Connie
United StatesIt can be crowded on the week days because it is located by a career college. But is wasn't too bad. After 5 pm there was very little traffic.
Breakfast is very good. The staff is excellent and very friendly. The hotel is clean and well kept. Being on the property of serveral malls is very helpful. There are many places to eat and shop within walking distance of the hotel.
Stayed in May 2024
Reviewed: 14 April 2024
Paul
United StatesNothing to complain about despite having arrived in a bad mood. Slept well in the supremely comfortsble bed.
We came tto Ontario only because our flight to Santa Barbara was diverted due to wearher. We didnt want to spend 10 hours in the terminall. We had hoped to be hhome and were disappointed to instead be stuck somewhere we didnt want to be, and had minimall expectattions of an airport hotel. But found it impossible to remain disagreeable with the friendly and accomadating staff, and we were surprised and delighted to discover that our room was spacious and tastefully furnished, the bed was exquisitely comfortable with soft high thread count sheets and ample pillows, ,The room had all the necessary amenities, coffeemaker, closet wuth wood hangers, iron and board, toiletries, hairddyer, and plenty of towels, a good size tv that included some pay channels, and th we room was soundproof. There was even a help yourself breakfast with cereals, fruit, yogurt , eggs and sausage and waffles.
Stayed in April 2024
Reviewed: 6 April 2024
Marquinnta
United StatesI liked the location, it's right by Ontario Mills, across the street from it. My room was a great size, had a fridge and a microwave. Also had a sofa bed for any addition guests. The bed was comfortable as well. I would stay here again.
Stayed in February 2024
Reviewed: 5 April 2024
Scott
United StatesPrices drastically fluctuate
The pool is nice, rooms are clean, breakfast is okay, lots of parking, location location location
Stayed in April 2024
Reviewed: 28 March 2024
Christian
United StatesI was charged a ridiculous amount because I didn't know there was a rave going on in San Bernardino. I was there because I had an early morning flight to catch out of the airport. The hotel stay was more than my flight was. Ridiculous. Highway robbery if you ask me.
Stayed in March 2024
Reviewed: 18 March 2024
Patrice
United StatesI did not like the fact there are no plugs in the room except on the desk and the microwave needs to be updated.
The stay was pleasant nice clean room and the staff was friendly. The breakfast was good everything was nice and fresh.
Stayed in March 2024
Reviewed: 15 March 2024
David
United StatesNice and clean
Nice and peaceful and quiet
Stayed in March 2024
Reviewed: 13 March 2024
Krystal
United StatesN/A
The rooms were clean, the bed was comfortable, breakfast was included. The staff person working in the breakfast area was super friendly and helpful. Free parking is always great to have. The location is hidden so it is very quiet, and conveniently near food places.
Stayed in February 2024
Reviewed: 12 March 2024
Angela
United StatesHad a little trouble with drain in tub didn't like shampoo but it was free
Breakfast was great
Stayed in March 2024
Reviewed: 1 March 2024
Shaunicee
United StatesThey orginally put me on a floow where there was baseball players above it was super loud noise all night barely slept. and then the next day I asked to be switched to top floor in which they did but they didnt wanna offer me any discount for the inconvenience in which i had to call 3 times that night about the noise that was very disappointing
It was a nice room
Stayed in February 2024
Reviewed: 24 February 2024
Dale
United StatesShower was mounted too high in the bathroom - my 5' 3" would have had difficulty reaching it. There was a "buzz" in the bathroom - door needed to be closed to avoid hearing it.
Location to Toyota Arena, comfortable bed and good breakfast. The cookies handed out when checking in were excellent an unexpected. Handicap parking was available and close to the front entrance.
Stayed in February 2024
Reviewed: 6 February 2024
Tahialiki
French PolynesiaNothing
Very comfortable bed and very good Breakfast, appreciated a lot, thank you
Stayed in February 2024
Reviewed: 23 January 2024
Paul
United StatesEverything A ok
Good , more fruit variety.
Stayed in January 2024
Reviewed: 2 January 2024
Vicky
United StatesOnce inside, the hotel looks a little outdated in some areas. However, it does not affect cleanliness or comfort.
During my stay, any staff I encountered was friendly and accommodating. The location of this hotel is perfect, near one of the bigger malls in SoCal and the main freeways.
Stayed in December 2023
Reviewed: 2 January 2024
Erika
United StatesBreakfast was convenient and good. The room was nice with comfy bed.
Stayed in January 2024
Reviewed: 26 December 2023
Ashley
United StatesMaybe cleaning everyday
Every thing was good and clean
Stayed in December 2023
Reviewed: 24 December 2023
Lion
United StatesThe amount of available seating tables during a busy season for breakfast. But they did have plates to take up to your room.
The hotel had a cozy environment and was welcoming at check in, during the stay. And check out. The staff was very helpful and kind. I was greeted with yummy complimentary cookies at check in, there was always water, and coffee available for the guest in the lobby. The complimentary breakfast buffet was surprisingly very nice and good. The breakfast staff was phenomenal.
Stayed in December 2023
Reviewed: 16 December 2023
Kadir
TurkeyAC is loud.
İt is clean and comfortable. Entrance is good. Breakfast is good.
Stayed in December 2023
Reviewed: 15 December 2023
Amber
United StatesBreakfast was great!
Stayed in December 2023
Reviewed: 12 December 2023
Roger
United StatesFurnishing seemed a little old. Price charged was different than confirmation of Booking.com. Desk told me to take it up with them. Disappointed.
Stayed in December 2023
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