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Reviews of Extended Stay America Suites - Orange County - Anaheim Convention Center 2 stars

1742 South Clementine Street, Anaheim, CA 92802, United States

#140 of 154 hotels in Anaheim

Guests' Choice

Review score

Based on 620 hotel reviews

5.7

Score breakdown

  • Cleanliness

    6.0

  • Comfort

    6.1

  • Location

    8.0

  • Facilities

    5.9

  • Staff

    7.3

  • Value for money

    6.2

  • Free WiFi

    6.6

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Showing 1 – 25

  • Reviewed: 8 May 2024

    6.0
    Descent Stay
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    I didn't like that there are paint chipping and scratches on the wall. The table and dresser were slightly broken. The sink kept clogging up whenever I washed my face. The stove looked to be worned down.

    I liked how cozy the bed was. The bathtub was nice. I didn't have noisy neighbors. The complimentary muffins and coffee. It's a 15 walk from the parks.

    Stayed in May 2024

  • Reviewed: 6 May 2024

    6.0
    good location. fair hotel
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights

    toilet lid loose/one screw connection broken; bathroom sink drained very slow, desk chair seat dirty,

    bed comfortable , location

    Stayed in May 2024

  • Reviewed: 31 March 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The rooms where dirty and they don't clean during your stay.

    The staff was helpful.

    Stayed in March 2024

  • Reviewed: 28 March 2024

    5.0
    Just a quick stay for only one day , not bad just to sleep in but probably won’t be booking this hotel again nothing bad
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The room had a very strange pungent smell

    Very close to Disneyland

    Stayed in March 2024

  • Reviewed: 5 March 2024

    6.0
    It was good enough to sleep in but was not clean.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Room was not clean. Floor was sticky and hair in the shower

    Close to the park

    Stayed in March 2024

  • Reviewed: 26 February 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No hairdryer in the room

    Free parking

    Stayed in February 2024

  • Reviewed: 24 February 2024

    6.0
    The price was good for the location the staff was very friendly but the room was dirty.
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room wasn't clean there were cockroaches in the room

    They run out of coffee before 8am there was a long wait

    Stayed in February 2024

  • Reviewed: 14 February 2024

    5.0
    it was manageable but some chairs would of been better and some honesty from the breakfast ad
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    the ad read Free Breakfast, no breakfast only coffee and a chocolate muffin. the room had no chairs , called and asked for some and said there was none,

    like the refrigerator, microwave

    Stayed in February 2024

  • Reviewed: 13 February 2024

    7.0
    Convenient close to Disney and not too expensive.
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The hall, and hallways need some DEEP CLEANING, and needs to be regularly.

    Close to Disneyland. Nice area, friendly staff, free parking.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    5.0
    Property was affordable.
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Shower didn't work properly.

    Stayed in December 2023

  • Reviewed: 20 January 2024

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Getting charged twice by booking and the the hotel.

    Location

    Stayed in January 2024

  • Reviewed: 19 January 2024

    7.0
    Ok for the location
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We had to wait for front desk staff. There was no one manning the front desk at check-in as well as at check-out. Also, closing the bathroom door was nervewerecking.. the door crashed with the kitchenet when you wanted to close the door.

    Location was close to Disneyland Toy Story Parking lot.

    Stayed in January 2024

  • Reviewed: 3 January 2024

    7.0
    Extended Stay Hotels are okay, not sure if I will stay again or recommend
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    The pillows could us an upgrade and heavier blanket or bedspread. Sometimes the hotel does not know what is not working if your guest do not share, so you can fix it. The two lights between the two beds did not work we played around with it and it is NOT the light bulbs, it is the fixture. This fixture needs to be changed. We already had to more once due to a plugged sink, so we didn't complain and have to move again. Without the lights it did make it dark in the room and couldn't read my book at night.

    The size of the room. The windows opened for fresh air. I liked the hotel had free parking onsite. Breakfast was a grab and go, just like they described, wish they offered fruit

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    It will do.
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Very bare bones.

    Great location and free parking.

    Stayed in December 2023

  • Reviewed: 22 December 2023

    5.0
    Not so bad
    • Business trip
    • Group
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Breakfast was poor.

    Normal

    Stayed in November 2023

  • Reviewed: 9 October 2023

    7.0
    Older property at a reasonable price in a sought after location.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights

    Great to be able to open windows, but fly screens torn. Kitchen utensils only available on request. Room stayed unusually hot with aircon off and windows open on a mild day. Food remains in lounge chair. Some guest noise from adjacent rooms.

    Friendly check in. Close to Anaheim Garden Walk restaurant precinct. Disney buses on the doorstep, and close to OC and ART bus stops.

    Stayed in September 2023

  • Reviewed: 4 October 2023

    7.0
    Hotel is in need of a huge facelift!
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We arrived at 3:15 and our room was not ready. We were told we can take our backpacks up but cleaning personnel got upset so we had to take them back to lobby. When we got in room. Light bulbs were needed phone and clock were not working. TV was on the dresser in front of mirror. Out dated appliances and furniture. Mattresses are old and pretty worn. Sheets are rough

    Location

    Stayed in October 2023

  • Reviewed: 29 September 2023

    7.0
    Great location, great price, but not too clean and not too prepared for high volume visitors.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night

    Staff was very limited, breakfast was gone quickly, including coffee and hot water for breakfast. Worst of all: there were plastic residuals from somebody's deodorant between the sheets; therefore, it was VERY obvious that our bed wasn't clean but just sheets done. The entire experience was twisted with an unclean perception of the bed and room.

    Room size was good, bed size not that big, but ok. Location and price were great. Staff was friendly!

    Stayed in September 2023

  • Reviewed: 13 September 2023

    5.0
    It was a budget hotel close to some attractions.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 6 nights

    The breakfast was very limited selection and usually gone.

    We were there for 4 days before a tv remote that worked was supplied.

    Stayed in September 2023

  • Reviewed: 9 September 2023

    7.0
    It’s close to Disneyland
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No grab and go breakfast like they said

    Location

    Stayed in September 2023

  • Reviewed: 7 September 2023

    5.0
    Good location for the pice
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The stove didn't work

    Location was good we walked to the Disneyland parks and there was plenty of food options close by

    Stayed in September 2023

  • Reviewed: 5 September 2023

    7.0
    Ok/Good
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Someone tried to steal our gas. Luckily we didn’t gas up until we left. Signs around the hotel stating not responsible for car break-ins.

    Close to Disneyland and room has a kitchenette which was nice to cook meals. Convenient To take Uber or Lyft

    Stayed in September 2023

  • Reviewed: 26 July 2023

    6.0
    It was ok but suspicious people hang out here.
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    A lot of crack heads and suspicious people. There weren’t many families. Also the room looked old and warm down.

    Very nice staff.

    Stayed in July 2023

  • Reviewed: 7 July 2023

    5.0
    For the most part, the room was working for what it was until we came across the problems.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There was broken furniture, a nonworking stove, it took the clerks hours to get us a replacement room. We were changing switching rooms at almost midnight. We didn’t get any cleaning services the entire time we were there we spoke to the people at the front desk when we went to check out and they told us we needed to contact our booking service—you guys. The previous room smelled bad, and the king size bed we got in the new room had a spring sticking out of it on one side.

    Some things at least worked like the refrigerator and the TV.

    Stayed in July 2023

Showing 1 – 25

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