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  5. Reviews of Extended Stay America Suites - Orange County - Anaheim Hills

Reviews of Extended Stay America Suites - Orange County - Anaheim Hills 2 stars

1031 N Link, Anaheim, CA 92806, United States

#143 of 154 hotels in Anaheim

Guests' Choice

Review score

Based on 283 hotel reviews

5.5

Score breakdown

  • Cleanliness

    6.2

  • Comfort

    6.3

  • Location

    6.8

  • Facilities

    5.8

  • Staff

    7.2

  • Value for money

    6.0

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 21 May 2024

    4.0
    I saw cockroaches so I got disgusted!
    • Leisure trip
    • Solo traveller
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    That didn’t offer cleaning at all! They never had clean dishes so there was no point of booking the hotel with Kitchen at all! That was the whole point a booked hotel so I could cook! But they didn’t have dish ware at all!

    The price

    Stayed in May 2024

  • Reviewed: 5 May 2024

    7.0
    Value for money but do check your requirements before coming
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights

    Room given on the first day.

    1st night out of our 4 night stay was horrible. The family room given was on 3rd floor , with loose window latches and the room was next to the highway. There was traffic noise all night long. We had to pack our bags next morning to switch to another room, which ultimately was way better. But the movement was the hassle and took lot of our leisure time on 2nd day morning

    Stayed in May 2024

  • Reviewed: 3 April 2024

    5.0
    Passable
    • Leisure trip
    • Group
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night

    The breakfast is a cup of coffe and a sneak in front of the reception! near the hotel there's an house under costruction it's impossibile to sleep after 6.30 am.

    The room was big and the bad is good

    Stayed in March 2024

  • Reviewed: 23 March 2024

    5.0
    Close to venu, staff were nice, hallways smelled like smoke.
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 2 nights

    Hallway smelled like smoke.

    Location

    Stayed in March 2024

  • Reviewed: 11 March 2024

    4.0
    I needed a place to sleep, the linen stinks, the pillows stinks I sprayed the bed with myValentino perfume just to elimi
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I feel I’m not safe

    None

    Stayed in March 2024

  • Reviewed: 10 March 2024

    5.0
    Fair. The construction around the hotel was terrible.
    • Solo traveller
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    It is a little outdated. There was no dishes, utensils, glasses, pots or pans, no paper towels, no shampoo… it is advertised that breakfast is included and all that entailed was packets of instant oatmeal, coffee & individual wrapped muffins. No juices, no cereal, no yogurt, no eggs. no fresh fruit, no ice water, no protein or waffles Also, you aren’t told that there is no room service during your stay

    Location was central so I could get to the hospital and to family

    Stayed in March 2024

  • Reviewed: 17 January 2024

    4.0
    Disappointed
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    I booked this hotel because it mentioned complimentary breakfast, but “breakfast” in this case was black coffee, and some cereal bars, my family does not drink coffee apart from me, so this was useless, I felt like it was misleading advertisement, there was no bread, juice, water. It would have been more accurate as complimentary coffee and not breakfast

    Stayed in January 2024

  • Reviewed: 16 January 2024

    4.0
    Will not be back
    • Leisure trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    It was not clean. Spider webs in the bathroom. Hair in the towels. 2 light fixtures loose/hanging down. Staff not very friendly. Too busy watching their phone, were bothered to take their earbuds out so I could ask a question. Dog poop in the parking lot and grass areas.

    The location. Easy access to the freeway

    Stayed in January 2024

  • Reviewed: 16 January 2024

    7.0
    Regular
    • Leisure trip
    • Family with young children
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It says breakfast included but it was just coffee and instant oatmeal (if you could get any)

    Stayed in January 2024

  • Reviewed: 11 January 2024

    7.0
    Good
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    It smelled like cigarettes in the hallway

    The staff was supper nice

    Stayed in January 2024

  • Reviewed: 3 January 2024

    4.0
    okay
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 4 nights

    There was dust, room was outdated, my total was 471$ they ended up charging $520.

    The sink and water

    Stayed in December 2023

  • Reviewed: 18 December 2023

    6.0
    Staff was friendly room was comfortable just needs upgrading curtain was torn,electrical fixtures were missing parts whi
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs up grading,the fixtures didn’t have covers,the restrooms and shower were dirty,

    Beds were comfortable

    Stayed in December 2023

  • Reviewed: 3 December 2023

    4.0
    I deserve a free night stay.
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No parking spots. Doors are locked but main door. Parking in the back and had to walk around the building to the front.

    Nothing.

    Stayed in November 2023

  • Reviewed: 17 November 2023

    7.0
    Large room with full kitchen. Nice and Large Bathroom.
    • Business trip
    • Couple
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights

    On Saturday the water went out for 6 to 7 hours. When it first went out they were not sure when it would be fixed. The attendant at the desk apologized and told my husband that they would comp the day for the inconvenience. It never reflected on the bill. It was a different attendant at the desk that day.

    The room was nice and large. Having the kitchen was a nice benefit and also having a large refrigerator. The lady that checked us in was very pleasant and even went up to verify that the room as clean and ready.

    Stayed in August 2023

  • Reviewed: 22 October 2023

    4.0
    This place scared my daughter-in-law and I almost had to get another hotel.
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Property needs an update. Everything was worn out and stained.

    Didn’t like very much about it.

    Stayed in October 2023

  • Reviewed: 13 October 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Queen Studio - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed it's very uncomfortable and the blankets are very motel 6ish The extended stay America in La Mirada has the nice down comforters

    Location very close to work

    Stayed in October 2023

  • Reviewed: 7 October 2023

    5.0
    Now I understand why the 1500 nurses that were assigned to KP during the strike did not stay here.
    • Business trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Shower flow low Sink clogged No room service Table wobbly One trash can in restroom only Room smelled a little bad

    Stayed in October 2023

  • Reviewed: 6 October 2023

    5.0
    They Allowed homeless peaple leave and stay in the parking lot and garbage build up on property.
    • Leisure trip
    • Solo traveller
    • Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The place was worn down bed had a hole in it the sheets and towels was worn out dings and scratches on furniture.

    Service was good

    Stayed in October 2023

  • Reviewed: 19 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were told that it was a smoke free facility, but the whole 2nd floor we were on smelled with smoke that we could smell it in our room. My husband has asthma and smoke was a problem. The room also had roaches. Not what I expected.

    Near the fwy, and shopping center.

    Stayed in September 2023

  • Reviewed: 1 September 2023

    5.0
    Passable
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    When we arrived there was no one @ the front desk to greet us, we waited for 10-15mins literally for some one to come. I don't if she was new but it took forever to get us booked in, there was no remote for the TV in room had to ask for one but was told I'd have to wait for maintenance to come @ 7am unacceptable. Had to ask that a manager be called because we weren't sitting in a room all night w/o TV, she finally found a remote but the remote didn't have a cover on the back & the batteries we held my black tape so when you had to change the channel or turn up the volume you had to hold the batteries in place w/ tape. It took forever for the burners on the stove to warm up to cook our breakfast in the morning, the breakfast they provided wasn't what I thought it was a grab & go (lil muffins, granola bars, packaged oatmeal & coffee), but that was included in my rate $224. The facilities meaning the washer & dryers were not in service good thing we didn't have to do laundry, I never saw an ice vending machine. This must be a place where people live instead. I would not stay there again & honestly would prefer somewhat of a refund.

    I honestly was very disappointed w/ this hotel.

    Stayed in August 2023

  • Reviewed: 2 August 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Studio with 2 Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bad smells all over the place because of dogs' wastes and old furniture

    Size of the room and kitchen utilities

    Stayed in August 2023

  • Reviewed: 19 June 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen studio with 1 Queen Bed - Disability Access/Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The homeless in the parking lot & outside the location. They were directly outside the entrance. You had to walk around them.

    The room was clean.

    Stayed in June 2023

  • Reviewed: 19 June 2023

    4.0
    hotel experience could have been a lot better. once a year I take my wife for our anniversary and I thought this was a g
    • Leisure trip
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Location

    it had a kitchen in the room. but it wasn’t functional only one burner worked and there was no pots and pans silverware and microwave was dirty. had only 1 per shift always had to go downstairs to get what I need and we were next to the garbage room which smelled the whole time we were there.

    Stayed in May 2023

  • Reviewed: 11 June 2023

    6.0
    1 night and never come back unless new television with closed captions on
    • Couple
    • Queen Studio - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Flat-tv LG , very old television And with no closed captions [cc] 👎🏽 get a new flat-tv for pete’s sake

    3rd floor ( nice view)

    Stayed in June 2023

Showing 1 – 25

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