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  5. Reviews of Extended Stay America Suites - Orlando - Convention Center - 6443 Westwood

Reviews of Extended Stay America Suites - Orlando - Convention Center - 6443 Westwood 2 stars

6443 Westwood Boulevard, Orlando, FL 32821, United States

#344 of 386 hotels in Orlando

Guests' Choice

Review score

Based on 346 hotel reviews

5.6

Score breakdown

  • Cleanliness

    6.1

  • Comfort

    6.2

  • Location

    7.7

  • Facilities

    6.0

  • Staff

    7.2

  • Value for money

    6.1

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 28 May 2024

    5.0
    See the above...
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Thin walls, kids screaming in the halls, banging from the above room....

    It was a chocolate muffin.

    Stayed in May 2024

  • Reviewed: 26 May 2024

    7.0
    Good value for money
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Although our rom was big, it was not very bright... once I close the certain it was all dark. We had a couple of lamps around the bed and in the kitchenette área. But in the living we did not and if I open the curtains for light, everybody can see from outside... Also I think some of the towels needs to be changed. The look damaged or tainted. Although in the facilities information they mentioned they have breakfast options which means coffee and cereal bars/muffins, it could be great if you can improve the breakfast experience.

    What I like the most of this hotel was the location and the space of the room. It has a kitchenette and they provide you the utensils at the reception when you ask for them. The room was clean and confortable. The staff was friendly and helpful. Another good thing of this hotel is that they received your online shopping packages that arrived a couple of days before you check in. We really appreciate that as sometimes it is uncertain when it will arrive and we rather shop in advance. Fre parking.

    Stayed in April 2024

  • Reviewed: 3 December 2023

    5.0
    Keep going don't stop
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The dirty fridge and toliet, the burning stove and the filthy sofa. The sink in the bathroom was not connected and leaked water everywhere when used. The side of the toilet was never cleaned. Also, the check in clerk was very lazy and sorry. He didn't want to get my pots because he didn't want to move out of his seat. The check out girl seemed lost and didn't know how to check me out. It took 15mins of trial and error.

    I really didn't like anything. It was mediocre

    Stayed in November 2023

  • Reviewed: 12 November 2023

    5.0
    This property needs serious updating
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    As soon as you walked into the lobby the smell was absolutely disgusting. The hallways and rooms smelled horrible.

    Location

    Stayed in November 2023

  • Reviewed: 29 October 2023

    6.0
    ok for just sleeping.
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights

    Vending machine was broken and staff couldn't provide a bottle of water when asked. Hot water was cut at 8:30am but they announced a day before. Some weird people in the property. Hallways were dirty with stuff people left out and they were never cleaned during my stay over 4 days.

    Good size room with kitchenette and enough towels and inside everything seemed clean enough

    Stayed in October 2023

  • Reviewed: 15 October 2023

    6.0
    My stay was pleasant.
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Have either a small breakfast buffet if you want to serve breakfast. Fix the pool gate. Improve the gym.

    The breakfast was disappointing. I expected a meal and instead there was coffee and granola bars. The location was superb. The room was clean and comfortable.

    Stayed in September 2023

  • Reviewed: 9 October 2023

    5.0
    We were able to have a decent sized room and a convenient location down the road from our primary destination
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It smelled really weird and that odd smell was mixing with the wall scents that were on our floor (2nd flr) and it wasn’t pleasant. Facility needs upgrade

    It was a convenient location.

    Stayed in October 2023

  • Reviewed: 1 September 2023

    7.0
    I can see myself and my kids coming back but not for long.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    More options for breakfast, better housekeeping, and better Wi-Fi quality.

    Certain staff members were very helpful and gave good advice from a personal standpoint.

    Stayed in August 2023

  • Reviewed: 22 August 2023

    5.0
    Unprofessional
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    We were put right next to workers who were working on the roof right outside our window, they finished up their day around 7 and we went to bed, but then woke us up again promptly the next morning with their banging.

    The room was VERY spacious and we loved the fact we had a kitchenet in the room.

    Stayed in July 2023

  • Reviewed: 22 August 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The carpet smelled bad

    The rooms were OK

    Stayed in July 2023

  • Reviewed: 13 August 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 5 nights

    The room is a little old, so it had a stronger smell of old furniture. The breakfast is basically a complementary Coffee with some cereal bars and cookies.

    Location is really good, cheap in price

    Stayed in August 2023

  • Reviewed: 23 July 2023

    7.0
    I would stay again but prefer to have a room without carpet
    • Business trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    If they had floors throughout the room instead of carpet it would have been much cleaner.

    The location and kitchen and laundry and huge space with sofa enough room to accommodate a small family. The staff was indeed very helpful and did address any concerns I had .

    Stayed in July 2023

  • Reviewed: 9 July 2023

    5.0
    Do your research and make sure you get what you want
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night

    The first room was a mess, the bed was not made and the tv didn’t work. I wanted a different floor because I know what it’s like on the first floor but that was the only king that they had. We did get a different cleaner rom at a cheaper price but again on the first floor.

    It was what I expected from the price point, the location was not bad and once things got fixed it was better. Would I stay again just at a different location and do more research.

    Stayed in July 2023

  • Reviewed: 16 April 2023

    6.0
    Pleasant
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It need to be animals free the hall has a bad odor

    Gym, quite

    Stayed in April 2023

  • Reviewed: 25 March 2023

    5.0
    it was a trade off to have great location to walk to conference but a mediocre hotel
    • Couple
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    disrepair

    location

    Stayed in March 2023

  • Reviewed: 3 January 2023

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Toilet was leaking....pull out bed was dirty/filthy ..

    Good location to sea world

    Stayed in January 2023

  • Reviewed: 2 January 2023

    7.0
    If I known it before, I'll choose another place to stay in.
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    BREAKFAST is Not acceptable.At least as We paid for the breakfast, make it worthy

    The lady woh made my reservation was great and helped me out with the room

    Stayed in January 2023

  • Reviewed: 31 December 2022

    5.0
    disapponted they didn't hold my reserved room
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night

    i had a reservation but they had overbooked and did not have my room reserved even though i had given them my expected arrival time. they were able to give me one last room that they had available Considering the room was a suite, it did not even have a coffee pot, plastic drinking cups or a hair dryer.

    Stayed in December 2022

  • Reviewed: 9 December 2022

    7.0
    Good
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    the room i was moved to was not cleaned to the hotels and my standards…i had to sweep and dust..there was food umder the bed, pills by the night stand and items left from the previous tenants

    the staff Marie and Jocelyn have superb customer service skills and made sure i had everything i needed to be comfortable

    Stayed in December 2022

  • Reviewed: 5 December 2022

    5.0
    We tried it but won't be back
    • Leisure trip
    • Family with young children
    • Deluxe Studio with 1 King Bed - Non-Smoking
    • Stayed 2 nights

    The entrance to this property is slightly off from the traffic light. Depending on the direction of your approach, you will need to pass the property and make U-turn on a heavily traveled road. Leaving the property, you cannot turn left, you will need to go right and make a U-turn. The parking area was dark and needed more lighting. We noticed many guests lived on property. The hallways had an odd smell. There was no hair dryer in the room, I had to go to the desk and request one. The rooms were dated and needed upkeep.

    The room was comfortable and had plenty of room. We didn't try the breakfast but we did have coffee.

    Stayed in October 2022

  • Reviewed: 20 November 2022

    5.0
    Passable
    • Business trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Smell like cat toilet in most of the rooms

    Low price, close to OCCC

    Stayed in November 2022

  • Reviewed: 22 October 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    There were roaches in the room and the elevators and hallways smelled like cigarette smoke

    The theme parks were easily accessible from the hotel as well as restaurants. Parking was easy and the staff was very pleasant!

    Stayed in October 2022

  • Reviewed: 16 October 2022

    6.0
    Reasonably priced and space. Excellent location just make sure to bring carpet fresh plug-ins and or anything to make th
    • Leisure trip
    • Couple
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The bad smell in the room and the elevator and the hallways. The Air condition didn’t work the sink in the bathroom didn’t work it was clogged and the shower leaked all night. Also was shocked at 3 am when I woke up to use the bathroom and a huge roach 🪳 was trying to attack me not even kidding. They also have a water ant 🐜 problem ugh 😩

    The location and the space in the room.

    Stayed in October 2022

  • Reviewed: 11 October 2022

    5.0
    • Leisure trip
    • Solo traveller
    • Deluxe Studio with 1 Queen Bed - Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    This review has been hidden because it doesn't meet our guidelines.

Showing 1 – 25

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