There were patch jobs all over the room that were not painted. Like it was still being remodeled. The tv remote wouldn’t work so I had to call and they came to program it. The channel guide showed a lot of channels but only the first 29 we’re available. Never saw and connection for wifi so I just used my hotspot from my phone to use my computer. The door didn’t shut right, you had to give it some force then pull it back a little to lock it. The listing was misleading. When you see OSU 1bed apartment ran by executive inn you think you are staying in an APARTMENT CLOSE TO OSU but that the prop manager is the inn, not the actual inn itself. It is an actual hotel room - executive inn. I’m not from Stillwater so I had no clue how far away this was from campus. It’s a good 10 minute drive. Then you have the price. It said $16 but then you look and see the $7 tax or something and then $33 cleaning fee which makes it sound good and that it is an apartment. You don’t see that for hotels. I paid $56. Not bad right? For the condition of my room and appeal, I may stay again if it was actually $16/night. Not for $56. The only bright side was the lady working. I think it was Herlinda. She was absolutely amazing. She was kind, smiled, very helpful, came to my room immediately to program the remote. Definitely would recommend her.

The bed was comfortable.

Stayed in September 2023

Our room was not ready when we arrived at 3:30. Had to wait for it to be cleaned. Door would not lock. Informed the front desk. Maintenance brought parts and left them in the room but never came back to fix the door. Was that our job??? The bathroom desperately needed remolding. Full of rust. Very disgusting.

Nothing

Stayed in April 2024

I didn't like a single member of their staff especially Jan. We were charged 3 separate cleaning fees and they never once cleaned our room totaling $74+. And to top it off when we were trying to figure out the app for the first time we were accused of switching names or trying to trick them. Their actions were reprehensible. Their service was an embarrassment. And to top it off my fiance was assaulted physically and they tried to blame me her protector rather than find out what actually happened! I am a local from Stillwater who comes from a prominent family and I am going to continue to write in and rate you all as the worst place I have ever had the misfortune of staying! We would like a refund and a personal apology letter. We have contacted our family attorney and are considering taking action as well as getting signatures from other guest who have experienced the same disgusting and down right unacceptable service they provide everyday. Also the police stood with me and said they would happily included in a report how incompetent and shady your employees and their children who stay there for free cause they damn sure don't do work! My number is 4053320547

Absolutely nothing! From the first room we received they put us in a room with no towels, no toilet paper, no microwave, and no way to even use the television! Room 114 doesn't connect! After we checked out they accused us of stealing items that were never there! The staff was absurdly loud and looked as if they were abusing crystal meth all night! They were the most disrespectful and useless people my fiance and mother ever had the misfortune of coming across. I will continue our week and a half long nightmare on the "what didn't you like portion." They stole $120.00 by canceling our room because they feared we would tell the owners what drugged out, low life, losers they are!

Stayed in April 2024

Her name is Herlinda she is ABSOLUTELY AWESOME. My ac didn't work she moved me immediately and let me know when the room was booked so that I knew when to rebook it. When I had to move for the game weekend cuz the room was booked she offered to help me move my things upstairs and allowed me to move the night before my checkout due to my work schedule. She really loves her job and takes her customer service to the next level above and beyond is nothing for her and it shows. I have been so comfortable here and felt so safe with my little baby being with me because I know that she is taking care of this property with her whole heart

Stayed in September 2023

Had check in by 10 pm. Barely made it. Just happened that the girl had not gotten the door locked or I would have been out of luck. Got there at about 10:15. Had to text and then call her 2 times before I got ahold of her, she was cleaning a room. Then it took like 10 minutes to get me checked in and she had to go and check on the room to see if it was ready. No breakfast. Left at about 7 in the morning and the front door was locked, no one at the front desk. Had to just put the key card thru the door. Will never stay at Executive inn again. Also in the dicription on the web site, it was describe as an apartment. If this was an apartment, I would hate to see what a hotel room looked like. Cheap place. Did not pay much for the room, got what I payed for. .

Stayed in July 2023

The fridge in the unit wasn't in very good condition.

Great value! Quiet and good location.

Stayed in July 2023

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Stayed in January 2024

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Stayed in December 2023

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Stayed in December 2023

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Stayed in October 2023