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Reviews of Outsite Chelsea

318 West 22nd Street, Chelsea, New York, NY 10011, United States

#126 of 414 hotels in New York

Guests' Choice

Review score

Based on 34 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.4

  • Location

    9.6

  • Facilities

    8.7

  • Staff

    8.2

  • Value for money

    7.9

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Showing 1 – 25

  • Reviewed: 11 May 2024

    7.0
    Nice townhouse vibe at a good location with sum compromises.
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    The shared bathroom as expected was pretty bad. It depends on the people and staff cleans once a week. Staff was very responsive when we complained about the cleanliness of the place. We also had some bugs coming in when we opened the window at night so be aware.

    It was close to everything, Hudson and Empire State Building with in walking distance, good connection to Brooklyn and Uptown.

    Stayed in May 2024

  • Reviewed: 8 April 2024

    8.0
    Wonderful space and nice people.
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    No daily cleaners for the bathroom. Some people don't feel any way about leaving the toilet dirty. No lift! So, it was strenuous to bring a 17kg suitcase up the stairs.

    Location and my room was lovely

    Stayed in April 2024

  • Reviewed: 22 March 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted via mobile

    Cleanness on the common area. There was a rat in the kitchen. Outsite customer service was irresponsive, i had to send 4 reminders to get a reply regarding the check out.

    Excellent location. Nice rooftop

    Stayed in March 2024

  • Reviewed: 11 January 2024

    8.0
    Perfect for the price. Exactly what you need and nothing more
    • Business trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    WiFi dropped out a few times on the first floor (aka not the ground floor) as I think the router was on the floor above. My room was directly above the door and I was woken a few times from people leaving early for their flights and the door slamming.

    Location was great, close to the train and some food places. Contacting the community manager was easy and I got a super quick response. The room gave privacy and was big enough for my suitcase, so it was perfect.

    Stayed in December 2023

  • Reviewed: 29 December 2023

    9.0
    Thank you very much Cecile and team. The place was really clean, felt like home away from home.
    • Leisure trip
    • Solo traveller
    • Twin Room with Shared Bathroom
    • Stayed 6 nights

    There wasnt a microwave in the kitchen and i dont enjoy cooking....would have made instant microwavable meals easier. more.

    Location is perfect and I was able to catch a subway and walk to main attractions in Midtown.

    Stayed in December 2023

  • Reviewed: 4 December 2023

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Double Room
    • Stayed 3 nights

    I wish there was a TV in the room; I don't watch it, but having it is good, for local new coverage information.

    Stayed in December 2023

  • Reviewed: 30 November 2023

    8.0
    Excellent
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    Great location. Easy to find. Good kitchen facilities

    Stayed in September 2023

  • Reviewed: 3 November 2023

    8.0
    A very good option for a work visit to New York
    • Business trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 7 nights

    The room was quite small. I didn't have much stuff, but even a single suitcase was hard to put somewhere where it wouldn't be "on the way". The shared toilets and bathrooms are less than ideal (though there are multiple and are good and clean).

    The common spaces (kitchen, living room and the working space) are superb. Looking good, clean, spacious and perfectly equippped. The location is also excellent and the subway is very close. The room itself has everything that you need, and the property manager was friendly and responsive.

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Nice, but not for remote work
    • Leisure trip
    • Couple
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    For a place that advertises itself as a residence for digital nomads, the WiFi is truly terrible. My partner's meeting was cut off six times and I couldn't really get any work done. Also, the printer wasn't working.

    The communal areas are gorgeous, the kitchen is beautiful and the rooms are clean, if tiny. The shared bathrooms are clean. The location is obviously perfect.

    Stayed in October 2023

  • Reviewed: 27 October 2023

    9.0
    Recommend.
    • Leisure trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    We are on the 3rd floor with the suitcases OMG . We should check with the staff beforehand.

    The kitchen

    Stayed in October 2023

  • Reviewed: 25 October 2023

    9.0
    Amazing and would recommend!
    • Leisure trip
    • People with friends
    • Double Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Had to wash towels ourselves and the room was small.

    Amazing location, friendly staff, very good value for money. Comfortable and cozy spaces.

    Stayed in October 2023

  • Reviewed: 9 October 2023

    9.0
    We loved staying at Outsite Chelsea! The staff were friendly and the location was great!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    We loved having access to the shared spaces, and also having our own space in our little room. We stayed in the double room with private bathroom and enjoyed the facilities. Location was great - very close to subway stations, bus stops, and walking distance to many attractions.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    A grown up, shared house with nice people.
    • Business trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 3 nights

    Unfortunately my wardrobe door fell off the hinges when I arrived (but Amanda offered to fix it the next day), and the lock on the toilet door on our floor did not operate properly my whole stay.

    The whole property was very quiet, making it a perfect refuge from the city. Amanda was very prompt in answering emails throughout my stay. Very happy with the size and of my room. The bed was very comfortable and the a/c unit wonderful, especially during the heatwave. All the guests were friendly and respectful of each other.

    Stayed in September 2023

  • Reviewed: 3 October 2023

    8.0
    Would stay there again if the price doesn't go above 150
    • Business trip
    • Group
    • Double Room with Shared Bathroom
    • Stayed 3 nights

    It's very expensive

    Great location

    Stayed in September 2023

  • Reviewed: 15 September 2023

    8.0
    Would recommend
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    You could provide tea and coffee which you didnt

    Location excellent Bathroom excellent Very clean

    Stayed in September 2023

  • Reviewed: 1 September 2023

    8.0
    Comfortable stay
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    Room was on the smaller side.

    Great kitchen and shared areas to work or relax. Short walk to the train and plenty of food options in the area.

    Stayed in July 2023

  • Reviewed: 3 April 2024

    10
    Exceptional
    • Leisure trip
    • People with friends
    • Queen Room with Shared Bathroom
    • Stayed 7 nights
    • Submitted via mobile

    Clean of bathroom

    Nice location at manhattan

    Stayed in April 2024

  • Reviewed: 8 October 2023

    5.0
    Very good location but far too expensive for what it was. You can find an real hotel room with view at this price.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    We had a room at the zero/cellar level and we were not told in advance. We were supposed to throw used toilet paper in a rubbish bin and NOT in the toilet…during one week and no room cleaning! It was so humid that towels were not dried from one day to the other. It was never possible to have the curtains open as the people in the street could see us. Also there was no wine bottle opener. We told the property and were told it was like that.

    The location is excellent.

    Stayed in October 2023

  • Reviewed: 21 September 2023

    5.0
    Not again
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 6 nights
    • Submitted via mobile

    Wow !!! It’s old property I had o carry luggage up and down the stairs .. no staff to help in case you have an emergency. Certainly not for international travellers. No cleaning for days of your saty. It’s not a cheap one so I won’t book again

    Location, quaint property

    Stayed in September 2023

  • Reviewed: 15 September 2023

    10
    I will come back
    • Business trip
    • Couple
    • Queen Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    No elevator but the rest is perfect

    Everything, was super clean , comfortable, cozy , you have a big kitchen where to cook and a salon where to watch movies

    Stayed in September 2023

  • Reviewed: 30 July 2023

    10
    Great place in New York
    • Leisure trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 5 nights
    • Submitted via mobile

    The shared bathroom was only cleaned once a week.

    It is an amazing place to stay in New York. The room was so nice designed and clean, I really enjoyed the furniture. Amanda was also really kind and helped me with several things.

    Stayed in July 2023

  • Reviewed: 4 July 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Double Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted via mobile

    One word.Exelent!!!

    Stayed in July 2023

  • Reviewed: 7 June 2023

    10
    Amazing stay in Chelsea!
    • Business trip
    • Solo traveller
    • Queen Room with Shared Bathroom
    • Stayed 1 night

    Loved my stay here. The property is in the heart of Chelsea, right off the metro and a short walking distance to several coffees, restaurants, etc. My room was cozy and clean. Common areas were spacious, and the kitchen was very well equipped. Wi-fi was fast and reliable. Amanda, the house manager, was super friendly, helpful, and organized fun events. I can’t wait to come back and stay here again!

    Stayed in June 2023

  • Reviewed: 24 October 2023

    4.0
    I thought, when booking this room on Booking.com that it was a hotel room. Really it’s a co-working hostel which may hav
    • Couple
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    No tv in room. Heat not able to be turned on until Nov 1. Very bare bones white shoebox of a room. Old window had 1/2 gap between upper and lower windows which let cold air in. This room cost over $400/night!

    Location and cleanliness Bathroom looked newly remodeled and was nice

    Stayed in October 2023

Showing 1 – 25

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