93 Hana Highway, Paia, HI 96779, United States
#3 of 6 hotels in Paia
Guests' ChoiceBased on 360 hotel reviews
8.1Cleanliness
8.5
Comfort
8.6
Location
9.1
Facilities
8.2
Staff
9.1
Value for money
6.9
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 1 June 2024
Derek
United StatesRoom was small but we did book the cheapest one.
Fantastic location and staff was wonderful. Loved the private beach access.
Stayed in May 2024
Reviewed: 23 May 2024
Elling
NorwayFriendly staff and great location in Paia! Recommended!
Stayed in April 2024
Reviewed: 27 April 2024
Joan
United StatesWe liked everything. Only very small issue was they ran out of beach towels. Everything else was great!
Location. Coffee bar. Front desk staff very friendly and knowledgeable
Stayed in March 2024
Reviewed: 26 April 2024
Michael
United StatesSee above.
We enjoyed our stay and the staff were terrific. Two things would have made our stay even better: a complimentary continental breakfast and their main restaurant open. It was not open on Sunday or Monday and we could not take advantage since we had made other evening plans for dinner on our other days prior to departure.
Stayed in April 2024
Reviewed: 11 April 2024
Heidi
United StatesThe apartment was cramped and one of the doors to the bedrooms didn’t close. Not a big deal since we didn’t stay long.
Such a cool spot in Paia Town. We loved the close access to restaurants and the beach! We had dinner at the restaurant after he’s the evening we arrived and the sushi was to die for!
Stayed in April 2024
Reviewed: 3 April 2024
Stephen
United StatesNoisy street side from traffic noise
Great location
Stayed in April 2024
Reviewed: 11 February 2024
Michelle
United StatesIt was a little bit pricey for what you get.
We loved the beach access. The beach was quiet and gorgeous. We also had morning coffee by the beach in the sitting area and it was lovely.
Stayed in February 2024
Reviewed: 24 January 2024
Phyllis
United StatesUnfortunately our room was facing the busy street so there’s alot of traffic noise but the homeless people yelling at each other was bad. This happened both nights…at 4:30 a.m. and 6:00 the next morning. I’m not sure how the town officials can address this issue but it’s not good for Paia Inn.
The friendly staff was exceptional. Access to the beach was nice and the facilities were very clean.
Stayed in January 2024
Reviewed: 7 December 2023
Ramiro
United StatesRoom had no sitting area. Only one reading lamp on one side of the bed...should have a lamp on each side on the bed.
Stayed in December 2023
Reviewed: 1 December 2023
Laia
United StatesAccording to my experience, the price and the quality don't really match. I believe it's a good hotel, but the cost seemed somewhat high considering what you receive and the facilities provided.
The crew is exceptionally friendly, helpful, and welcoming. The beach lounge is also stylish and inviting. And the location of the hotel is fantastic. Pretty good WIFI.
Stayed in November 2023
Reviewed: 30 November 2023
Daniel
CanadaThe rooms were a bit small and it was hard to unpack clothing. The price was a bit steep for what it was, but that's Hawaii! No complaints other than that though, it was really great.
The private beach access and the interior design were excellent! The furnishings and the room were high design and very clean. The central location along the Main Street was also incredible, since you could walk to a bunch of different shops and restaurants.
Stayed in October 2023
Reviewed: 29 November 2023
Gerber
United StatesFun location. Nice property. Comfortable beds.
Stayed in November 2023
Reviewed: 21 November 2023
Dulanie
United StatesThe room was SO small as was the closet/bathroom. I would definitely warn people to make sure they get one of the larger rooms.
The walkable to everything location was superb. Didn't use the car for 2 days. The patio and grounds out by the beach was everything I hoped for, to laze about with a good book and a perfect view, with surfers zooming by.
Stayed in October 2023
Reviewed: 16 November 2023
Laurence
MonacoEverything
Stayed in November 2023
Reviewed: 8 November 2023
Celeste
Canadadifficulty when we arrived after hours in getting in
The best front it the back and the lounge area with attached restaurant.
Stayed in October 2023
Reviewed: 3 November 2023
Shaun
United StatesFeels a bit overpriced for what you get.
Cute compact boutique hotel. It’s in a great location for exploring Paia and the nearby beaches.
Stayed in October 2023
Reviewed: 17 October 2023
Aisha
United StatesFinding anything open - mostly a place to get coffee/ breakfast - before 8:00 a.m. in town is challenging. A continental breakfast or some breakfast snacks at the hotel would be amazing.
Right in the middle of Paia town with beach access and parking for guests. Super friendly staff and a very cute site. Fun shopping in every direction. Live music at Vana (the onsite restaurant) on weekend evenings was great.
Stayed in October 2023
Reviewed: 9 October 2023
Richard
United StatesParking. Homeless people.
Location, friendly accommodating staff, beach access, clothes steamer, shampoo & conditioner, free coffee, tea, filtered water.
Stayed in October 2023
Reviewed: 15 September 2023
Wall
CanadaQuite pricey for the value.
Front desk staff were really nice.
Stayed in September 2023
Reviewed: 11 August 2023
Benjamin
United StatesThe parking lot is inhabited by a homeless guy. The room was a little small.
This is a quaint little hotel with a convenient location to walk in Paia. The room was clean. The coffee bar was nice.
Stayed in August 2023
Reviewed: 22 July 2023
Jennifer
United Statesrooms were quaint but not worth the price
great location and access to an amazing amazing beach
Stayed in July 2023
Reviewed: 10 July 2023
Michael
United StatesHardly any parking available.
Staff was very friendly and genuine.
Stayed in July 2023
Reviewed: 2 July 2023
Leah
Cayman IslandsToilet was in the middle of the suite.
Location, access to beach and town, staff, amenities in property and suite.
Stayed in July 2023
Reviewed: 14 June 2023
Shelley
United StatesIt was a little noisy at night but just because room s were close in the main building but nothing that ruined our trip.
Location and access to town and the beach were awesome. We extended our trip one night and this is where we ended up staying so it was only for one night but was a great little place to end our trip!
Stayed in June 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content