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Reviews of Palm Canyon Resort 3 stars

2800 South Palm Canyon Drive, Palm Springs, CA 92264, United States

#66 of 118 hotels in Palm Springs

Guests' Choice

Review score

Based on 785 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.3

  • Location

    8.6

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.9

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 15 May 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Further from the Main Street then we expected. Pool on Saturday afternoon was so busy & uncomfortable with amount of people

    Large rooms with full size refrigerator

    Stayed in May 2024

  • Reviewed: 6 May 2024

    8.0
    It was good.
    • Business trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Clean and pretty well equipped. I had a pleasant stay

    Stayed in May 2024

  • Reviewed: 26 April 2024

    8.0
    Great place to relax
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The pool furniture is a bit old and could use a refresh but then the price would probably go up so it’s fine 😆

    The room was spacious and well furnished, we were very comfortable. The pool was large and had plenty of chairs and the kids LOVED the water slide. The staff was friendly and attentive.

    Stayed in April 2024

  • Reviewed: 8 April 2024

    8.0
    Enjoyed a little family getaway and would come here again
    • Leisure trip
    • Family with young children
    • Studio
    • Stayed 1 night
    • Submitted via mobile

    Room beds are not that comfortable. Coffee maker did not work. Hallway a little musty.

    The pool is amazing, especially for kids with the water slide. Bonus poolside food service is good. Room was very clean. Staff is really nice, especially at front desk and pool.

    Stayed in April 2024

  • Reviewed: 2 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights
    • Submitted via mobile

    Thankful for the heated pools. The weather turned out to be cold and raining and if it wasn't for the heated pools it would've been detrimental. We made the best out of the weather

    Stayed in April 2024

  • Reviewed: 1 April 2024

    7.0
    Great family friend hotel
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    The rooms are tired. Quite dated and in need of a refurb. If we didn't have a car the location would have been difficult to manage but with a car it was a short drive into town.

    Great facilities for a family stay. The kids loved the pool and the indoor basketball court. Perfect family friendly spot.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    8.0
    Great value and local to downtown
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The sofa bed was a bit grimy and older. The mattress was flat and dirty with stains. Also not comfortable for hefty adults. Kids were ok.

    The pools the kids enjoy. Easy parking to elevator to room.

    Stayed in March 2024

  • Reviewed: 18 March 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 4 nights
    • Submitted via mobile

    Shower drain was clogged .

    Location was fine.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Dated but renovations started. Disappointed that we couldn't extend our stay due to renovations. They do try and sell you time shares with "free offers" so just be mindful of that.

    Location and views. Pool is amazing for little ones and seniors. Loved the amenities and the staff texts to see if we need anything in our room daily as house keeping is only done weekly. The resort is more like a condo which is what we like when in Palm springs. It is dated but undergoing renovations so should be nice when complete! Loved the underground parking.

    Stayed in February 2024

  • Reviewed: 24 February 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights
    • Submitted via mobile

    Seems unorganized. They overbooked 10 bookings and made us all stay somewhere else the first night then weren’t ready for us the next day.

    Amazing outdoor area! Even though the rooms are outdated they are very spacious and comfortable.

    Stayed in February 2024

  • Reviewed: 23 February 2024

    8.0
    Shockingly late checkin but the rest was good.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 3 nights
    • Submitted via mobile

    The room was dated, the kitchen was older. Bathroom was older, but still nice. We got to the property at 3:45 pm but were unable to check in until 8:00 pm because they hadn’t cleaned our room. This was tough as we had driven all day from Northern California to get there. I’ve never had such a late checkin at any hotel.

    Nice pool, nice pool restaurant, large rooms, good size kitchen in room, nice bathroom in room . Very family oriented. Lots of kids.

    Stayed in February 2024

  • Reviewed: 27 January 2024

    7.0
    perfect stay for a family break
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    rooms were dated, gym was a little small and there was no grab and go food options

    pool area was great. the water was warm which was perfect for the kids. the room was large which was great for a family of 4

    Stayed in January 2024

  • Reviewed: 16 January 2024

    8.0
    Nice resort in south Palm Springs area.
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night

    The carpet in the living room needs immediate change - With the price we paid, we definitely deserved better! They could also not cut corners in providing more supplies for the coffee maker - so that you don't need to call them to make a late night coffee for yourself!

    Nice resort, although I could not spend as much time as I would have like to spend here. Plenty of parking. Clean corridors. Our suite was big and nice. Fully equipped kitchen. Extra blankets and pillows for the sofa bed available.

    Stayed in January 2024

  • Reviewed: 10 January 2024

    8.0
    Best pool!
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    The rooms are nothing fancy. We stayed in the 1 bedroom suite which was fine for our family of 4. The 2 kids slept on the pull out bed of the couch, which would NOT have been comfortable at all for any adult to sleep on, but the kids didn’t seem to mind.

    The pool is the best part of the resort and will be the reason we come again. The heated pools and hot tubs were perfect for our winter stay, and the kids loved the water slide. The basketball court/gym area also gave them another activity to do before we ventured out into town.

    Stayed in January 2024

  • Reviewed: 9 January 2024

    8.0
    very friendly helpful staff it was overall a good experience & would use again if traveling through
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night

    interior was a little dated & showing signs of age also the air conditioning wasn't working

    it had a great pool with wash facility's that was ideal for a family stay

    Stayed in January 2024

  • Reviewed: 18 December 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Very long checkin time. Computer was down. Toilet stopped up upon arrival.

    Clean Facilities Great pool that was open until 10 pm Comfortable beds

    Stayed in December 2023

  • Reviewed: 12 December 2023

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Amenity charges!

    Stayed in December 2023

  • Reviewed: 19 November 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Our room was not private at all. Our room faced the staff entry door area..hardly private seeing staff outside your balcony at all times either coming or leaving work or on their smoke breaks. Plus under camera surveillance. When asked if another room was available was told we could only move rooms if we paid $60 cleaning fee..We chose not to pay this and stayed. Having said this, the toilet was flooding our bathroom during our stay, but still wasn't moved. Our previous stay we had a perfect view of the mountains. We felt like we were given the worst room available at this hotel.

    This was our second visit. Hotel is beautiful with an excellent pool. Rooms are spacious and comfortable. Great location 👌

    Stayed in November 2023

  • Reviewed: 17 November 2023

    8.0
    It was well worth the price.
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    Room was dated, but clean. Great for the price

    Pool area was great. Staff was friendly and welcoming. Great location

    Stayed in November 2023

  • Reviewed: 31 October 2023

    9.0
    Wonderful place and would recommend to others, and o would stay there again, based on price we paid.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    Elevators are old and scary

    Pool was very nice and bar staff great. Room was excellent. Location and view great!

    Stayed in October 2023

  • Reviewed: 17 October 2023

    8.0
    enjoyed our stay. would recommend staying at the hotel.
    • Leisure trip
    • Group
    • Two-Bedroom Suite
    • Stayed 1 night

    staff very good. car park easily accessed. room excellent.

    Stayed in September 2023

  • Reviewed: 12 October 2023

    7.0
    Fabulous
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights
    • Submitted via mobile

    Underground parking

    Pool and bar were great. Pool bar staff is outstanding. Very friendly and attentive. Mango daiquiri….yum! Room overlooked the pool and large. Good view ….wish I could’ve extended my trip another day but the $$$ was ridiculous. Only down fall 😒But I Had a facial and massage to end my trip which was fabulous. Spa staff also great. Will be back

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 4 nights
    • Submitted via mobile

    We stayed in a 2 bedroom suite which was very spacious and had a well stocked kitchen so you can prepare meals if you wish. Very nice area. Enjoyed morning walks nearby and hike up South Lykken Trail.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 1 night
    • Submitted via mobile

    The front desk was short staffed and standing in line there was a problem. They didn’t have any extra regular coffee packets at the desk, only decaf. This was the only weakness I saw here. Yet there were others working hard to serve guests all around the property.

    Everything was wonderful about room and pool and property. Underground parking. What a treat.

    Stayed in September 2023

Showing 1 – 25

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