2800 South Palm Canyon Drive, Palm Springs, CA 92264, United States
#66 of 120 hotels in Palm Springs
Guests' ChoiceBased on 775 hotel reviews
7.9Cleanliness
8.2
Comfort
8.3
Location
8.6
Facilities
8.2
Staff
8.5
Value for money
7.9
Free WiFi
8.0
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End of dialog contentReviewed: 29 May 2024
Kristal
United StatesThe pool was great and the 1 bedroom apartment was great as well, had everything we needed. Staff was very friendly and the Bar at the pool was awesome! Loved this place will be back again soon!
Stayed in May 2024
Reviewed: 23 May 2024
Corey
United KingdomI wish it was within walking distance of downtown.
The staff are so lovely and welcoming.
Stayed in May 2024
Reviewed: 22 May 2024
Claire
CanadaDated rooms
Location, pool and staff
Stayed in May 2024
Reviewed: 22 May 2024
Robert
United StatesSomehow we had problems with our cell phones.
We enjoyed the location of our room. We had south facing location that gave us fabulous balcony views of the mountains. And the kitchenette was useful. Stairs right outside our door for no waiting for elevator down to the pool ease.
Stayed in May 2024
Reviewed: 15 May 2024
Wade
AustraliaFurther from the Main Street then we expected. Pool on Saturday afternoon was so busy & uncomfortable with amount of people
Large rooms with full size refrigerator
Stayed in May 2024
Reviewed: 6 May 2024
Eddie
United StatesClean and pretty well equipped. I had a pleasant stay
Stayed in May 2024
Reviewed: 26 April 2024
Patricia
United StatesThe pool furniture is a bit old and could use a refresh but then the price would probably go up so it’s fine 😆
The room was spacious and well furnished, we were very comfortable. The pool was large and had plenty of chairs and the kids LOVED the water slide. The staff was friendly and attentive.
Stayed in April 2024
Reviewed: 8 April 2024
Lisa
United StatesRoom beds are not that comfortable. Coffee maker did not work. Hallway a little musty.
The pool is amazing, especially for kids with the water slide. Bonus poolside food service is good. Room was very clean. Staff is really nice, especially at front desk and pool.
Stayed in April 2024
Reviewed: 2 April 2024
Gabriela
United StatesThankful for the heated pools. The weather turned out to be cold and raining and if it wasn't for the heated pools it would've been detrimental. We made the best out of the weather
Stayed in April 2024
Reviewed: 1 April 2024
Amy
AustraliaThe rooms are tired. Quite dated and in need of a refurb. If we didn't have a car the location would have been difficult to manage but with a car it was a short drive into town.
Great facilities for a family stay. The kids loved the pool and the indoor basketball court. Perfect family friendly spot.
Stayed in March 2024
Reviewed: 30 March 2024
Sunny
United StatesThe sofa bed was a bit grimy and older. The mattress was flat and dirty with stains. Also not comfortable for hefty adults. Kids were ok.
The pools the kids enjoy. Easy parking to elevator to room.
Stayed in March 2024
Reviewed: 18 March 2024
Bruce
United StatesShower drain was clogged .
Location was fine.
Stayed in March 2024
Reviewed: 24 February 2024
Launi
CanadaDated but renovations started. Disappointed that we couldn't extend our stay due to renovations. They do try and sell you time shares with "free offers" so just be mindful of that.
Location and views. Pool is amazing for little ones and seniors. Loved the amenities and the staff texts to see if we need anything in our room daily as house keeping is only done weekly. The resort is more like a condo which is what we like when in Palm springs. It is dated but undergoing renovations so should be nice when complete! Loved the underground parking.
Stayed in February 2024
Reviewed: 24 February 2024
Jennifer
CanadaSeems unorganized. They overbooked 10 bookings and made us all stay somewhere else the first night then weren’t ready for us the next day.
Amazing outdoor area! Even though the rooms are outdated they are very spacious and comfortable.
Stayed in February 2024
Reviewed: 23 February 2024
Erica
United StatesThe room was dated, the kitchen was older. Bathroom was older, but still nice. We got to the property at 3:45 pm but were unable to check in until 8:00 pm because they hadn’t cleaned our room. This was tough as we had driven all day from Northern California to get there. I’ve never had such a late checkin at any hotel.
Nice pool, nice pool restaurant, large rooms, good size kitchen in room, nice bathroom in room . Very family oriented. Lots of kids.
Stayed in February 2024
Reviewed: 27 January 2024
Lea
Australiarooms were dated, gym was a little small and there was no grab and go food options
pool area was great. the water was warm which was perfect for the kids. the room was large which was great for a family of 4
Stayed in January 2024
Reviewed: 16 January 2024
Kowshika
United StatesThe carpet in the living room needs immediate change - With the price we paid, we definitely deserved better! They could also not cut corners in providing more supplies for the coffee maker - so that you don't need to call them to make a late night coffee for yourself!
Nice resort, although I could not spend as much time as I would have like to spend here. Plenty of parking. Clean corridors. Our suite was big and nice. Fully equipped kitchen. Extra blankets and pillows for the sofa bed available.
Stayed in January 2024
Reviewed: 10 January 2024
Stacie
United StatesThe rooms are nothing fancy. We stayed in the 1 bedroom suite which was fine for our family of 4. The 2 kids slept on the pull out bed of the couch, which would NOT have been comfortable at all for any adult to sleep on, but the kids didn’t seem to mind.
The pool is the best part of the resort and will be the reason we come again. The heated pools and hot tubs were perfect for our winter stay, and the kids loved the water slide. The basketball court/gym area also gave them another activity to do before we ventured out into town.
Stayed in January 2024
Reviewed: 9 January 2024
Simon
Australiainterior was a little dated & showing signs of age also the air conditioning wasn't working
it had a great pool with wash facility's that was ideal for a family stay
Stayed in January 2024
Reviewed: 18 December 2023
Vanessa
United StatesVery long checkin time. Computer was down. Toilet stopped up upon arrival.
Clean Facilities Great pool that was open until 10 pm Comfortable beds
Stayed in December 2023
Reviewed: 12 December 2023
Hood
United StatesAmenity charges!
Stayed in December 2023
Reviewed: 19 November 2023
Rosalind
AustraliaOur room was not private at all. Our room faced the staff entry door area..hardly private seeing staff outside your balcony at all times either coming or leaving work or on their smoke breaks. Plus under camera surveillance. When asked if another room was available was told we could only move rooms if we paid $60 cleaning fee..We chose not to pay this and stayed. Having said this, the toilet was flooding our bathroom during our stay, but still wasn't moved. Our previous stay we had a perfect view of the mountains. We felt like we were given the worst room available at this hotel.
This was our second visit. Hotel is beautiful with an excellent pool. Rooms are spacious and comfortable. Great location 👌
Stayed in November 2023
Reviewed: 17 November 2023
Kristy
United StatesRoom was dated, but clean. Great for the price
Pool area was great. Staff was friendly and welcoming. Great location
Stayed in November 2023
Reviewed: 31 October 2023
Mark
AustraliaElevators are old and scary
Pool was very nice and bar staff great. Room was excellent. Location and view great!
Stayed in October 2023
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