14000 Marquesas Way, Los Angeles, CA 90292, United States
#232 of 323 Holiday rentals in Los Angeles
Guests' ChoiceBased on 12 apartment reviews
7.5Cleanliness
8.5
Comfort
8.6
Location
8.4
Facilities
8.3
Staff
7.5
Value for money
7.7
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Showing 1 – 12
Reviewed: 8 May 2024
Christine
United StatesIt was a little unsettling to reach the property at 11 PM and Call to get into the garage. We called and nobody answered, but then we texted in the response was immediate so it all turned out fine
The property keys were on the table as we entered
Stayed in May 2024
Reviewed: 27 September 2023
Celine
United StatesThe view from the penthouse is beautiful. The beds & sheets are very comfortable. I also love how quiet the area is in the night & morning.
Stayed in September 2023
Reviewed: 28 March 2024
Toshihiko
JapanWorst experience ever. Do not book this property if you want to stay at the penthouse as advertised. Even an hour before check in time, we received no message regarding how to enter the property. We got worried and messaged the property. The property did not respond, so we called multiple times. When the manager finally picked up our call, they informed us that there is a plumbing issue and that we will only be able to stay at the penthouse for one night (we booked for two nights). We thought this was weird because if there is a plumbing issue, we should be in a different room for both nights. We inquired several times regarding this mismatch but the property manager did not answer our questions. They even said that we were “lucky” to be able to stay in another room in the same apartment, which was located on the ground floor but was supposed to have the “same view” as the penthouse—how could this be possible?? The manager did not offer to compensate for the sudden change. Since they offered to cancel, we decided not to stay and asked for a full refund but received NO REPLY or NO REFUND after we sent that message. We were forced to find another place to stay and had to make a long call to booking.com to ask for a refund, which was a very stressful experience. We were travelling as a family and did not want this terrible experience to taint our memory. We are writing this review in hope that anyone who is looking to book this property is aware of the possible troubles they may have to go through because of the extremely rude and disrespectful property manager. We hope that this writing this review could can avoid anyone else having an awful experience like we did.
Nothing
Stayed in March 2024
Reviewed: 27 March 2024
Florencia
United StatesIt wasn’t the one I rented and didn’t get any information in advance. When I complaint didn’t receive any intention of helping
The view was great
Stayed in March 2024
Reviewed: 10 August 2023
Frannie
United StatesIt was great
Spectacular view of the marina
Stayed in August 2023
Reviewed: 19 July 2023
Leeann
United Statesdid not stay because I could not reach anyone. Was in LA with nowhere to go with my grandkids and daughter.
Stayed in July 2023
Reviewed: 8 March 2024
Gretchen
Puerto RicoThere are no comments available for this review
Stayed in February 2024
Reviewed: 4 November 2023
Stace
AustraliaThere are no comments available for this review
Stayed in October 2023
Reviewed: 22 March 2024
Julie
United StatesThere are no comments available for this review
Stayed in March 2024
Reviewed: 17 February 2024
Woodfork
United StatesThere are no comments available for this review
Stayed in February 2024
Reviewed: 2 January 2024
Almuflahi
United StatesThere are no comments available for this review
Stayed in December 2023
Showing 1 – 12
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