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  5. Reviews of Petite Auberge

Reviews of Petite Auberge 3 stars

863 Bush Street, Union Square, San Francisco, CA 94108, United States

#7 of 18 B&Bs and Inns in San Francisco

Guests' Choice

Review score

Based on 1259 B&B reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    9.3

  • Value for money

    8.4

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 21 May 2024

    8.0
    Great location
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Not having front desk manned and would of preferred to have had breakfast in Little Auberge.

    Location very good. Bed very comfortable. Francesco was very helpful and very obliging at all times. Happy hour a nice touch

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Noise, temperature

    Breakfast, ambience, location, amenities,

    Stayed in May 2024

  • Reviewed: 17 May 2024

    8.0
    Welcoming and accommodating staff, brought iron as requested. Rooms are small and eclectic but also feel dated. Good bre
    • Leisure trip
    • Group
    • Queen Room with Fireplace
    • Stayed 1 night
    • Submitted via mobile

    Small rooms

    Friendly helpful staff

    Stayed in May 2024

  • Reviewed: 17 May 2024

    9.0
    Excellent value, excellent staff and amenities and great location.
    • Leisure trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 3 nights
    • Submitted via mobile

    The front desk is not staffed all the time and some services required exiting the property to walk a short distance to the sister property (White Swan Inn). It was not a major inconvenience but I would have preferred all services on site.

    Central location in the city, very friendly and responsive staff, clean and charming. The breakfast was hearty and generous and changed daily. We had a room with a gas fireplace which was perfect for chilly May mornings and evenings.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    We would stay there again in a heart beat - the staff and service were exceptional
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing

    We loved everything about our stay. Staff were exceptional, room had plenty of space, fire place was a fabulous addition, bed was comfy, shower was great. The bathroom floor was on a lean enough to feel it sitting on the toilet however it is a very old building. Breakfast was fantastic and the location was excellent.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 3 nights
    • Submitted via mobile

    Everything was perfect but we never got our deposit back!

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast as well as the free sodas and the „wine and nibbles“ are nice to have but they were a bit underwhelming. The breakfast is definitely good enough to start the day - but we skipped it on most days.

    The location is great for exploring the city - especially china town and north beach. The room was beautiful and very calm. The staff is very friendly and helpful.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Quirky interesting place .Room, breakfast and staff just great. Many thanks to Leon in reception very welcoming and helpful.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 3 nights

    The room was extremely comfortable, and the staff was helpful and considerate. The happy hour wine and cheese was an extra touch that made us feel really welcomed. Both in Petite Auberge and its sister hotel have really nice common lounge areas. It is extremely well-located if you need to be around Union Square.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Exquisite
    • Business trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Bedside table on both sides of the bed.

    Perfect place for me in the city!

    Stayed in April 2024

  • Reviewed: 27 April 2024

    10
    great
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    clean and comfy

    nice staff

    Stayed in April 2024

  • Reviewed: 26 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Old style shower Hard to use The hotel room roof was noisy all the time while I was sleeping ( because made from wood & it was very old ) No kettle in the room No mineral water in the room No safe box No fridge * the blanket

    Location Staff Cleanness

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Location offered a variety of options for food and drinks.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Real home from home feel, would stay here again - everything you need for a great break in the city.
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    My only comment would be that I would have liked a safe in the room.

    We were moved into the White Swan, the sister hotel next door as the room we had a minor issue that wasn’t able to be sorted immediately. The staff were beyond understanding and moved us quickly without hesitation which was hugely appreciated after a long flight. The room was huge with a fireplace and incredibly comfortable bed. Location wise both hotels are great. On a safe street within walking distance to everything. Gorgeous pizza restaurant next door and a few shops and bars on that road too. Breakfast in the hotel was good, not varied daily or a huge choice but perfect for what we needed. Staff very sweet and friendly. Rooms clean and the hotel was quiet.

    Stayed in April 2024

  • Reviewed: 22 April 2024

    9.0
    Awsome
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 1 night
    • Submitted via mobile

    The heater was not working

    Very cozy and clean

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    Beds are soft which is not my personal preference.

    Good country French hotel vibe in the city.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Comfortable
    • Leisure trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 3 nights
    • Submitted via mobile

    When the other guests use the washroom, the sound in the pipe can be heard. But we usually wake up early so the sounds usually comes on when we are getting ready.

    Location was superb. Really enjoy the fireplace in the room as it is very cozy, especially at night

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Great hotel!
    • Leisure trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 7 nights

    We could hear some TV noise coming from other rooms, but this was not very problematic overall.

    Great place to stay in San Francisco! The room was lovely and the personnal extremely nice and helpful. We loved it! The breakfast was also very good.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    7.0
    Comfy beautifully located quiet and safe area.
    • Leisure trip
    • Solo traveller
    • Queen Room with Fireplace
    • Stayed 2 nights
    • Submitted via mobile

    Too traditional in decor for me. But that is its vide. Rooms a little ‘dusty’

    Location Breakfast Staff Outdoor terrace

    Stayed in April 2024

  • Reviewed: 13 April 2024

    9.0
    Very comfortable hotel in the centre of San Francisco
    • Leisure trip
    • Solo traveller
    • Queen Room with Fireplace
    • Stayed 1 night

    It would be useful to have a safe in the room.

    The room was quiet (Sunday night) and very comfortable and well equipped, feeling super-cosy with its fireplace and with a nice bathroom stocked with all necessary toiletries. The bed was comfortable and it was nice to have a writing desk in the room. Even though I missed the happy hour, I still got a nice glass of pinot noir upon arrival. There is a cosy lounge area downstairs with free tea, coffee, and hot chocolate, as well as water and soft drinks. Breakfast (in the sister White Swan hotel) was good, with cereal, toast, yoghurt, boiled eggs, etc. as well as juice and coffee. Staff were helpful.

    Stayed in April 2024

  • Reviewed: 12 April 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Queen Room
    • Stayed 1 night
    • Submitted via mobile

    The room. I don’t recall the number but it was right around the corner from the check in. The shower shades wouldn’t stay closed. It just did not provide the comfort level that the rest of the hotel did.

    I believe his name was Leon and he made my stay at this charming hotel exceptional. The outdoor spaces were lovely. The lounge areas so comfy. I loved the artwork. I’m sure I had the smallest room in the hotel and there were a number of issues , broken blinds etc. But Leon was the guy who went above and beyond. His customer service and professional attitude is something to notice and admire! I would stay at this hotel again but would prefer a different room!

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Group
    • Queen Room with Fireplace
    • Stayed 5 nights

    A very comfortable stay. Petite Auberge and its sister hotel White Swan are very boutique hotels which are nicer than the standard hotel. The breakfast and happy hour wine and cheese were terrific.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    10
    A gem in San Francisco!
    • Business trip
    • Solo traveller
    • Queen Room with Fireplace
    • Stayed 4 nights
    • Submitted via mobile

    Great location, clean and charming rooms, excellent breakfast.

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    Wonderful place to stay near Union Square and Cable Car.
    • Leisure trip
    • Couple
    • Queen Room with Fireplace
    • Stayed 1 night

    At one point during the night, some noisy guests came in and it was disturbing, but thankfully it didn't last long. The only other negative was during the night, the noise of water running behind the wall (it was very weird) woke me up and kept me awake for a couple of hours. I don't know if there's a drain right outside the room or a drain runs in between the walls, but it was disturbing and got louder and louder. We were in room 46 in the back.

    Hotel was charming and the staff was friendly and nice! We liked our room a lot and found it in a great location, in the back of the hotel and mostly quiet except for the negatives that I wrote below.

    Stayed in April 2024

Showing 1 – 25

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