122 North 2nd Street, Downtown Phoenix, Phoenix, AZ 85004, United States
#34 of 132 hotels in Phoenix
Guests' ChoiceBased on 873 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 18 September 2023
Adrian
United Statesa very comfortable room and the staff was awesome as well. very safe feeling location. close to a lot of venues and bars. was walking distance to Chase Field Not a complaint but an observation: Phoenix temp that day was 120 F, the room I was in, got down to about 74 F at its lowest. I understand the temp issue so i cant complain, but I do love a cold room usually keep it at 69-70 F. But other than that it was an awesome hotel and I definitely recommend a stay
Stayed in July 2023
Reviewed: 17 September 2023
Bonnie
United Statesthe city view was looking over mostly flat roofs with not much of a view of the city
the bed was very comfortable and location was within walking distance to Chase Field
Stayed in September 2023
Reviewed: 15 September 2023
Esther
United Statesrooms could be a little cleaner in the bathroom area but not too bad. in the middle rooms you can hear everything going on next door and outside
the food at B&B market is really good and they are open late
Stayed in September 2023
Reviewed: 15 September 2023
Brian
United StatesIt was too hot in Phoenix. I'd like to have this price at a later point in winter.
location
Stayed in September 2023
Reviewed: 14 September 2023
Nilesh
IndiaEverything was great.
Stayed in September 2023
Reviewed: 12 September 2023
Abigail
United StatesNo microwave in room. No accessible place to dispose of trash (larger items). Wish the restaurants were more affordable. Also $30 to park!!??? Whoa!
I loved how close everything was to the hotel and how knowledgeable the staff seemed to be about what was going on in the city.
Stayed in September 2023
Reviewed: 11 September 2023
Robert
United StatesGreat location, friendly staff, and very clean
Stayed in September 2023
Reviewed: 10 September 2023
Concetta
United StatesThe cost of parking was high, which should’ve been included in price. The breakfast was made to order, but charged us when it was included. Then had to have it reversed- kind of a pain. Maybe the restaurant should ask if we want it sent to the room bill? Don’t go on the first Friday of the month. The traffic was a nightmare!
Beautiful room with a full view of the mountains. The Hyatt is always a great place to stay.
Stayed in September 2023
Reviewed: 10 September 2023
Dana
Romania.
Everything! Nothing to complain.
Stayed in September 2023
Reviewed: 9 September 2023
Rachael
United StatesBed was super comfortable
Stayed in August 2023
Reviewed: 7 September 2023
Perez
United StatesThe room was very clean . The temperature in the room was perfect. I loved the bedding and pillows so much I found the same for my home.
Stayed in September 2023
Reviewed: 7 September 2023
Campos
United StatesNothing
Great location. Nice amenities.
Stayed in September 2023
Reviewed: 5 September 2023
Brian
United StatesParking was not included. Upgrade wasn't what I expected.
Staff was very friendly and courteous.
Stayed in September 2023
Reviewed: 5 September 2023
Janice
United StatesWe had 2 rooms and both had extra 2 doors to other rooms. It made us uncomfortable and we will not stay again. We have stayed at many Hyatts and we have never disliked the rooms until now.
Lobby amenities were great. We enjoyed having drinks at B&B.
Stayed in September 2023
Reviewed: 4 September 2023
Valerie
United StatesThe bathtub was very small
The location was perfect for our walk to Chase Field. Facility was modern
Stayed in September 2023
Reviewed: 4 September 2023
Gould
United StatesVery clean
Stayed in August 2023
Reviewed: 3 September 2023
Ahmed
United Arab EmiratesThe cost of the parking.
The location was good and staff were helpful.
Stayed in September 2023
Reviewed: 28 August 2023
Brittany
United StatesIt was sooo hot walking to our room on the 21st floor or waiting for an elevator.
Very nice and friendly.
Stayed in August 2023
Reviewed: 24 August 2023
Karla
United StatesThey don’t have their own parking lot so you do have to part at a garage. That’s the price you pay when staying downtown!
Super close to my destination. Clean and good price!
Stayed in August 2023
Reviewed: 23 August 2023
Marty
United StatesOverall great
Stayed in July 2023
Reviewed: 22 August 2023
Nickola
United StatesThe cost to park my SUV. Having to park in a parking garage can be scary for a female when she is by herself.
The room was very clean and the breakfast omelets were awesome! Everyone was very friendly.
Stayed in August 2023
Reviewed: 21 August 2023
Dinesh
United StatesStaff was vet friendly and helpful. Facilities were excellent. Large and comfortable rooms.
Stayed in August 2023
Reviewed: 21 August 2023
Tyler
United Statessee above.
The only complaint I have is the entire building was warm except for the first/lobby floor was perfect. This was not too surprising do to the location in Phoenix and the current weather.
Stayed in August 2023
Reviewed: 19 August 2023
Guzman
United StatesAC didn't work too well. Hot all night.
Location, lobby, staff.
Stayed in August 2023
Reviewed: 18 August 2023
Gustavo
MexicoThe price of the mexican peso that you take is very low (17 mxn = 1 dollar and you take of my bank account 22 mxn for 1 dollar)
Gym, pool, room, location
Stayed in August 2023
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