122 North 2nd Street, Downtown Phoenix, Phoenix, AZ 85004, United States
#34 of 132 hotels in Phoenix
Guests' ChoiceBased on 872 hotel reviews
8.5Cleanliness
9.0
Comfort
9.1
Location
9.3
Facilities
8.8
Staff
9.0
Value for money
8.2
Free WiFi
9.2
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End of dialog contentReviewed: 3 June 2024
Brian
United StatesThe pool was small
Very clean and staff was really friendly
Stayed in June 2024
Reviewed: 28 May 2024
Michael
United StatesBeds and pillows were amazing. Room stayed cool and compfortable
Stayed in May 2024
Reviewed: 28 May 2024
Kimberly
United StatesPool area needs some love. Wall areas need a paint job. Lots of rust spots and peeling.
Good options for breakfast being included. Nice-sized room! Bed super comfy!
Stayed in May 2024
Reviewed: 22 May 2024
Gabrielle
United KingdomNot enough shade at the (very small) pool. We left after 5 minutes as it was just too hot. Lifts are slow, it felt like they weren’t all operating as there was always a delay. Room was very basic for the price ie no wardrobe, just a small shelving unit, no luggage rack. Coffee machine was broken. Breakfast should really be included for the price of the room.
Very big grand old building. Fantastic location. Helpful staff. Overall a comfortable stay.
Stayed in May 2024
Reviewed: 18 May 2024
Katya
United KingdomThe shower was a bit sad. I’d rather have a very good shower and not have a bath at all, than to have a shower and bath that are both below average.
Bed was extremely comfortable, great to have the TV that can pull out and be accessible from bed. Nice views, loved watching the sunset.
Stayed in May 2024
Reviewed: 4 May 2024
Chantal
United KingdomThe view from our room was amazing!! The food in the bar and barrel was so good!! Great location lots of restaurants nearby!
Stayed in March 2024
Reviewed: 27 April 2024
Laura
United StatesDidn’t have the room with view we booked. They adjusted the price. But was disappointing.
Location, very modern and clean
Stayed in March 2024
Reviewed: 27 April 2024
Scott
United StatesBalcony view.
Location.
Stayed in April 2024
Reviewed: 15 April 2024
Monette
United StatesNot like I don’t like we can deal with it but since it’s Soo busy weekend the elevator takes forever but one time that the line was long, they accommodate the long line and took us to the maintenance elevator, for me that’ was an A plus
I rarely give comments but this would be my second time this year and I would say I will stay here again next time. The rooms were clean. Staff was Soo accomodating. Ohhh yahh and it’s right across the convention that our event happened.
Stayed in April 2024
Reviewed: 7 April 2024
Jason
United StatesNA
Nice location for sports event.
Stayed in April 2024
Reviewed: 4 April 2024
Vincent
United StatesNothing
I think it’s perfect and located downtown within restaurants and bars and extremely close to the stadiums
Stayed in April 2024
Reviewed: 2 April 2024
Chet
AustraliaOnly niggle is very low water pressure.
Stayed in March 2024
Reviewed: 30 March 2024
Bea
United StatesClean Staff friendly Comfortable beds Location Beautiful property Awesome vibes
Stayed in March 2024
Reviewed: 25 March 2024
Ashley
United StatesPool was not suited for adults. We had an issue with the cleanliness of our room. The room was not cleaned the final night of our stay. The management team refused to have the room cleaned and/or comp us for the uncleaned room. We ended up having to relocate rooms completely. We chose the Hyatt for the focus on luxury and cleanliness, so we were very disappointed and had never experienced such before.
The location and amenities
Stayed in March 2024
Reviewed: 25 March 2024
Elvira
United StatesNo receipt was received for my stay
Near down town within walking distance
Stayed in March 2024
Reviewed: 23 March 2024
Deborah
United StatesThe B&B restaurant service left much to be desired. The food was good though
lovely, convenient and comfortable
Stayed in March 2024
Reviewed: 21 March 2024
Patrick
United StatesAll areas met or exceeded our expectations. We were here to see Bruce Springsteen and the location could not have been better. Check-in and check-out were quick and easy.
Stayed in March 2024
Reviewed: 18 March 2024
Mayra
United StatesNothing at all
Great walking distance from everything
Stayed in March 2024
Reviewed: 14 March 2024
Monette
United StatesFor 15years we always stays her for a dance competition and cheer competition. Our daughter loves it up til now that she’s already 13. She still gets excited with the elevator and now with her lil brother doing it with it. And of course the convenience that it’s walking distance to the convention center. Hopefully that price will not go up every time though that we can’t afford anymore😭😭😭but overall we WOULD STAY HERE NEXT TIME Ohhh the restaurants food were great and I wished to eat more there
Stayed in March 2024
Reviewed: 1 March 2024
Kory
United Statesnothing
18th floor, beautiful sunset/sunrise, break was good, dinner was excellent in restaurant
Stayed in February 2024
Reviewed: 29 February 2024
Marianne
United StatesSee above - -
Madalyn, at the front desk (downtown Phoenix) was amazing I was super impressed with her!! I did not have a chance to enjoy breakfast at your place. I stayed in room 2134 and the nozzle to the shower, (how to turn on the water), was very very loose, I thought it was gonna fall off..... I really thought the nightlights around the bottom of my bed, were an added bonus!!!
Stayed in February 2024
Reviewed: 20 February 2024
Rob
United StatesNothing!
Clean, massive and comfortable space! Amazingly kind staff and so many offerings!! Having the market open until 11 was also a real treat as most of our time was spent out late so having good food options after 9 was a blessing!
Stayed in February 2024
Reviewed: 7 February 2024
Kenneth
United Statespricey
location close to concert venue
Stayed in January 2024
Reviewed: 12 January 2024
Cesar
United StatesThe view of the room was amazing!
Stayed in November 2023
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