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Reviews of Phoenix Park Hotel 3 stars

520 North Capitol Street NW, Washington, DC 20001, United States

#22 of 154 hotels in Washington

Guests' Choice

Review score

Based on 1335 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.0

  • Comfort

    9.0

  • Location

    9.5

  • Facilities

    8.7

  • Staff

    9.2

  • Value for money

    8.4

  • Free WiFi

    8.2

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Showing 1 – 25

  • Reviewed: 16 May 2024

    9.0
    We were very pleased with our overall experience.
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights

    The lack of availability of early breakfast. By the time the pub opened we already had to be at the events we were in D.C. to attend.

    The location was great. It is close to the train station and many of the tourist sites.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    8.0
    Recommended
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 4 nights
    • Submitted via mobile

    I slept on the third floor and the sounds (people walking by, cars driving) from outside were very loud, windows are very, very thin. Also the curtains left in too much light (earplugs and sleepmask help a bit).

    Close to Union Station (train+subway) and walking distance to The Capitol. Clean hotel with good coffee/tea/water facilities. Big room and bathroom, enough space for your stuff and toiletries, great bed.

    Stayed in May 2024

  • Reviewed: 15 May 2024

    9.0
    Centrally located, upscale boutique property at surprisingly affordable rate
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Coffee available 24/7 - but, have to go to second floor lounge - not great at 5:30 AM

    Great location, surprisingly quiet for downtown

    Stayed in May 2024

  • Reviewed: 14 May 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    The hotel needs to get better blinds for their room. Currently, the blinds barely block out the street lights and the sunrise in the morning.

    Overall, I had a great stay. The bed was very comfortable and really good to sleep on.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    9.0
    Nice hotel, close to Capital Hill and Union Station, the Dubliner Irish Pub was awesome!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 4 nights

    Could use blackout curtains, room was not very dark at night.

    24 hour coffee and tea bar ... bed was comfortable ... nice size shower.

    Stayed in May 2024

  • Reviewed: 11 May 2024

    10
    Excellent stay, I would come back again
    • Leisure trip
    • Solo traveller
    • Standard Queen Room with One Queen Bed
    • Stayed 1 night

    The location was excellent, very close to Union Station

    Stayed in March 2024

  • Reviewed: 10 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • King Deluxe Room
    • Stayed 1 night

    Some sort of voucher or discount for the breakfast next door when staying at the hotel would have been nice.

    Very friendly staff. Great location next to Union Station but still in walking distance to everything. The (free) coffee/tea lounge on the 1st floor was a great touch.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    8.0
    Great for quick work trip
    • Business trip
    • Solo traveller
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    If you are into hotel breakfasts, this hotel isn't for you

    Quiet, cozy and cleaned rooms. Good price point and location for work trip. The adjacent Irish pub had good food and service.

    Stayed in February 2024

  • Reviewed: 9 May 2024

    10
    Great location especially in terms of the railway station
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Location was excellent

    Stayed in April 2024

  • Reviewed: 8 May 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 4 nights
    • Submitted via mobile

    - room size - price

    - staff - close to train station - very good restaurant - complementary coffee, tea, hot chocolate

    Stayed in May 2024

  • Reviewed: 7 May 2024

    9.0
    Good location, rooms are hit or miss (some are facing a wall, others are nice)
    • Leisure trip
    • Family with young children
    • Superior Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    We had a great time in this hotel. Initially we got assigned a room with a single window facing the wall. There also was a problem with a window — it wasn’t fully closing and there was a noticeable draft. I walked back to the front desk to ask if we could be moved to another room (and was happy to pay for an upgrade if nothing was available) and Fifi has kindly helped us, she found the room for the same rate which had windows facing the street. The room was next to an elevator which wasn’t a problem for us. Fifi’s support made this a really positive experience for us, we had a great time, and I can’t explain how thankful we are. Thank you, Fifi! Location is pretty good (walkable to US Capitol, Supreme Court, Library of Congress). There’s a train station nearby. Beds were rather comfy, a bit on the softer side. There was a coffee machine which makes a rather decent hot chocolate on the second floor. I also used their laundry for a quick wash and it was really quick and efficient.

    Stayed in April 2024

  • Reviewed: 7 May 2024

    10
    Overall, we had an amazing experience!
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night

    The hotel price is steep. It's a beautiful place in the middle of the city, but I still felt like there were more affordable options with similar amenities.

    Loved our room. The beds were very comfortable and the shower was amazing. We loved the complimentary tea and hot chocolate. We really loved dinner at the restaurant at the Irish pub. The band was awesome and we had a lot of fun. Breakfast was great, too. The proximity to Union Station was so nice and easy, as well!

    Stayed in April 2024

  • Reviewed: 7 May 2024

    9.0
    Great place and great staff
    • Leisure trip
    • Couple
    • Standard Queen Room with One Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Nothing thought it was a great place

    Lovely room little on the small side but great for the three days we were there for. The staff were so personable and made you feel welcome from the moment you stepped through the door. Rather than being in the room there was a coffee and tea lounge in the second floor .. just stop off get your drink and carry on up to bed it worked well and meant you never ran out of your preffered tea/ coffee/ milk etc. The hotel was minutes from the Washington capitol and the start of the mall and by the train station for those using the train to get to Washington.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Would stay here again; great location!
    • Leisure trip
    • Couple
    • Standard Queen Room with One Queen Bed
    • Stayed 3 nights

    Location was great. The bar onto the hotel was very nice also with a nice outdoor seating area. Rooms were very comfortable including a lovely spacious bed.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    8.0
    Excellent stay in DC close to Capital and Metri
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 6 nights
    • Submitted via mobile

    Rooms were a little tight

    Location is excellent and also the Dubliner pub is great for a drink or dinner

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Home away from home
    • Leisure trip
    • Couple
    • Standard Queen Room with One Queen Bed
    • Stayed 3 nights
    • Submitted via mobile

    Staff were very friendly and always welcoming. Great location for sightseeing, Thank for 24/7 free coffee

    Stayed in May 2024

  • Reviewed: 6 May 2024

    9.0
    Beautiful place to stay, with the exception of breakfast
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Restaurant appears to be understaffed at breakfast time. We arrived for breakfast about 8am on the first day of our stay, and found only two servers on duty for a full house. It took 5 minutes to get a menu, we ordered coffee, but when the coffee had not arrived after 10 minutes we decided to look for breakfast elsewhere.

    Location is excellent for people arriving in Washington by rail. Check-in was fast and efficient. Room was comfortable and clean. Nice amenities in the bathroom.

    Stayed in May 2024

  • Reviewed: 5 May 2024

    9.0
    I would book it again!
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Awesome and accommodating staff. Wonderful space. Some street traffic noise not their fault

    Stayed in May 2024

  • Reviewed: 4 May 2024

    10
    We had a great time as a family and got to see 2 ball games
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    I wish they had a microwave in the room. My grandson eats popcorn every night and he only likes microwave popcorn.

    The coffee bar was great and the staff was very friendly.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    Brillant staff, very helpful . Hotel easy to get to from Union Station. Very clean , rooms lovely. A very Irish hotel in Washington. Dubliner pub added bonus !

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 2 nights
    • Submitted via mobile

    Location is awesome

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 3 nights
    • Submitted via mobile

    Water pressure in shower was not very strong.

    Location - opposite Union station and walkable to Capitol, also close to circulator bus stop. Free tea/coffee/water station on 2nd floor. Nice irish pub downstairs.Big king size bed in room. Room was clean.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    8.0
    Reasonable stay in DC.
    • Leisure trip
    • Group
    • Standard Queen Room with One Queen Bed
    • Stayed 2 nights

    Rooms were fine.

    Walkable location to most things, but not super close. Surprisingly good pub restaurant. The staff was very friendly. The coffee station on the second floor was a nice touch.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Business trip
    • Group
    • Superior King Room
    • Stayed 2 nights

    free Coffee and Water quiete Bar and live Music Location

    Stayed in April 2024

Showing 1 – 25

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