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Reviews of PIER BLUE INN Old Saybrook - Essex 2 stars

1430 Boston Post Road, Old Saybrook, CT 06475, United States

#3 of 6 hotels in Old Saybrook

Guests' Choice

Review score

Based on 732 hotel reviews

7.3

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.6

  • Facilities

    7.2

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    7.1

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Showing 1 – 25

  • Reviewed: 27 May 2024

    7.0
    My husband and I were very disappointed with the first room we received. It looked and felt like a very cheap, dirty mot
    • Couple
    • Standard Non-Smoking Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    From the pictures and reviews, we were expecting a very nice hotel. The building is in mid-renovation. No breakfast was included.

    The location of this property was perfect. We were right in town, super close to the beach, easy to get an Uber to and from events. The staff was very kind as well. The woman at the front desk was very kind about our request for a different room. The manager offered to upgrade us to a bigger bed for free.

    Stayed in May 2024

  • Reviewed: 24 May 2024

    7.0
    Comfortable enough but felt a little unsafe
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Double Room
    • Stayed 3 nights
    • Submitted via mobile

    I had issues with the smell of the first 2 rooms I looked at. Some fresh water would have been nice to have available to guests. I did not feel very safe in this hotel. The hotel room door was not secure with big gaps. There was a door in the closet area and I did a mirror check that left me uncomfortable.

    The hotel was accommodating to me. They let me look at 3 rooms to find one I was happy staying in. The parking was great and the landscaping was great! The room I had was big and clean! The fridge and microwave was great! There was plenty of drawers and hanging space. The desk was comfortable enough to work at.

    Stayed in May 2024

  • Reviewed: 23 May 2024

    7.0
    Rooms and bathrooms are very dated but decently clean. Pleasant staff and good location.
    • Leisure trip
    • Family with young children
    • Standard Non-Smoking Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Bed spreads not clean, had to ask for new towels more than once as they do not give enough and we are conservative with use.

    Great location, nice staff.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    6.0
    Great value for overnight stay…
    • Business trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Dated and toilet ran all night

    Location & best price. Friendly service.

    Stayed in May 2024

  • Reviewed: 8 May 2024

    6.0
    Perfect place for a short stay
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night

    Other than a small mirror on the wall and the basic furniture, there was absolutely no decor in the room. It felt very empty.

    Nothing fancy but perfect for a one night stay. The room was pretty sparse but clean. Bed was comfortable enough for a night or 2. Plenty of places to eat/hang out with lots close enough for walking.

    Stayed in May 2024

  • Reviewed: 29 April 2024

    8.0
    Quiet and clean
    • Business trip
    • Couple
    • Standard Non-Smoking King Room
    • Stayed 3 nights
    • Submitted via mobile

    I booked a King Room and when I walked into my room they had given me a room with two double beds. I almost went back to the front desk, but just let it go. The only other problem was that they put plastic on the mattress, which I totally understand, but then it's just a thin sheet between you and the plastic. It was very crinkly, hot, and the plastic kept slipping off of the mattress. Most places I've stayed have a washable mattress pad between the plastic and the sheet, which helps.

    The room was clean and well laid out. The heater was quieter than many that you find in hotels. There was plenty of hot water for showers and the shower head was nice. The location is convenient and the room was very quiet. The lady at the front desk was polite and welcoming.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    7.0
    Overall pretty good
    • Leisure trip
    • Family with young children
    • Standard Non-Smoking King Room
    • Stayed 2 nights
    • Submitted via mobile

    Mattress seemed quite firm. And the room could've used a bit more cleaning in certain spots. Also not a whole lot of facilities (admittedly they were under construction)

    Location, location, location. There's also a very cute breakfast place across the street. Also, the staff were awesome. I unfortunately forgot her name at the front desk but she was very friendly and helpful!

    Stayed in April 2024

  • Reviewed: 19 April 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Standard Non-Smoking King Room
    • Stayed 1 night
    • Submitted via mobile

    Bathroom was too small. I had to get dressed outside the bathroom that's my only complaint... there are bigger issues in the world and was worth the money

    The bed was really comfy and clean

    Stayed in April 2024

  • Reviewed: 8 April 2024

    7.0
    It was a pleasant stay
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted via mobile

    Good clean room at a good price

    Stayed in April 2024

  • Reviewed: 9 February 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 1 night

    The bed could have been a little more comfortable.

    Clean, quiet.

    Stayed in February 2024

  • Reviewed: 15 January 2024

    7.0
    this place could be top notch if they got an interior designer and renovated the bathrooms.
    • Leisure trip
    • Couple
    • Standard Non-Smoking King Room
    • Stayed 1 night
    • Submitted via mobile

    the room was sparse, the furniture was not comfortable or useful. the bed had a plastic mattress protector under the sheet. the bedspread - why do motels and hotels have to use bed spreads? nothing gelled in the room. the bathroom was weird. but everything was clean.

    convenient location, friendly staff

    Stayed in January 2024

  • Reviewed: 15 January 2024

    6.0
    Ok for a motel
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Heater didn’t work well, it was blowing cold air so i turned it off and was chilly

    Big room. Staff is friendly and kind.

    Stayed in January 2024

  • Reviewed: 13 November 2023

    8.0
    Good check-in and location.
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 1 night

    NA

    Great location

    Stayed in November 2023

  • Reviewed: 28 October 2023

    7.0
    Needed to stop over one night in Westbrook and the hotel was adequate for my requirements
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted via mobile

    Door to the room was difficult to operate. Nobody was around for a few minutes to check in (9pm).

    Good location. Room and bathroom were clean.

    Stayed in October 2023

  • Reviewed: 23 October 2023

    7.0
    It was a good place for the price.
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 2 nights

    the heater/ac unit was pretty loud, and it turning on numerous times during the night would awaken me. The bathroom floor felt sticky.

    I was able to get a ground floor room.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Great last minute hotel booking experience.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Ice machine did not work, but office filled our ice bucket

    Spacious clean room

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted via mobile

    Bath was not very clean

    Nice staff, free upgrade to a king room at the upper floor

    Stayed in October 2023

  • Reviewed: 14 October 2023

    8.0
    it. was nice and I am sure they are updating more and more
    • Leisure trip
    • Group
    • Standard Non-Smoking Double Room
    • Stayed 2 nights

    Bathroom tiny and sink outside bathroom had microwave on it with coffee pot. When plugging in our charges for phones, electrical outlets loose. Lamp in room had no where to turn on.

    Room was spacious and in a good location

    Stayed in October 2023

  • Reviewed: 4 October 2023

    6.0
    Friendly & accommodating staff
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Ice maker broken, lamp switch broken, only one side table

    Stayed in September 2023

  • Reviewed: 2 October 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 2 nights

    Bathroom floor and bath tub had hair from previous guest, No washcloths. Wi-Fi kept disconnecting every 20 min.

    Room was nice, comfortable

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Friendly staff
    • Leisure trip
    • Solo traveller
    • Queen Room - Disability Access
    • Stayed 1 night
    • Submitted via mobile

    Price much higher on weekends

    Good location. Limited breakfast

    Stayed in September 2023

  • Reviewed: 21 September 2023

    6.0
    Not really deserving of it's good rating.
    • Leisure trip
    • Couple
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted via mobile

    Room could have been cleaner no breakfast generally run down motel

    Very basic room was relatively clean large table and bench in room.which was not very practical a couch and coffee table would have been more practical no breakfast available

    Stayed in September 2023

  • Reviewed: 14 September 2023

    6.0
    Pleasant
    • Leisure trip
    • Solo traveller
    • Standard Non-Smoking Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Room smelled like smoke

    Price was good

    Stayed in September 2023

  • Reviewed: 6 September 2023

    8.0
    This hotel is good value in a good location.
    • Business trip
    • Solo traveller
    • Standard Non-Smoking Double Room
    • Stayed 1 night
    • Submitted via mobile

    The decor is dated 80s-90’s. It really didn’t matter to me.

    The location is really great. The staff are really friendly and helpful. Top notch people. The bathroom was modern and clean. Great hot water in shower. The bed was comfortable with nice linen. Internet was great.

    Stayed in September 2023

Showing 1 – 25

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