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Reviews of Rodeway Inn 2 stars

336 Henderson Chapel Road, Pigeon Forge, 37863, United States

#446 of 454 hotels in Pigeon Forge

Guests' Choice

Review score

Based on 227 hotel reviews

4.7

Score breakdown

  • Cleanliness

    5.5

  • Comfort

    5.6

  • Location

    6.9

  • Facilities

    5.2

  • Staff

    7.3

  • Value for money

    6.1

  • Free WiFi

    3.6

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Showing 1 – 25

  • Reviewed: 3 April 2023

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    I couldn't find the building at first because the sign is covered up and when i tried to call nobody answered.The room was not in good condition and i felt the need to check for bugs because it looked sketchy. Happy to report i didnt find any

    Close to main rd in pigeon forge

    Stayed in April 2023

  • Reviewed: 23 March 2023

    5.0
    Not glamorous, but close to the action
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights

    The outdoor sign was blank so it was hard to find the hotel at first. The kitchen is under construction so breakfast wasn't being offered- which is fine, but I wish we'd been informed before we arrived. We also weren't told that the pool isn't open. We're a little uncertain about the actual name of the hotel- we booked Rodeway, but the name is changing to Sleep Inn, but the wifi is named Motel 6...on the second night of our stay we ran out of tp and couldn't reach staff to get more- we had to ask another guest for some.

    The staff was friendly when they were around, our room was clean and there were no safety issues. We were very close to the attractions we went to.

    Stayed in March 2023

  • Reviewed: 13 March 2023

    5.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was undergoing a remodel so the part we stayed in was out dated and small.

    Location and staff were great.

    Stayed in March 2023

  • Reviewed: 11 October 2022

    5.0
    a tad disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it seems it use to be a nursing home.. also wasn’t very clean. broken up make up left in bathroom, dust on light fixtures, toilet paper wasn’t folded and soap scum build up on the walls. advertised breakfast included but it’s only served Friday-Sunday.. can also hear exactly what’s going on it the other rooms.

    I liked the quieter surroundings

    Stayed in October 2022

  • Reviewed: 3 October 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    TV didn't work. Wi-Fi very slow. Hotel is major need of a renovation. Although we didn't tell the staff about the TV until we were leaving. Staff stated that they had been having problems with the TVs.

    Staff was great! Very friendly, gave us an extra discount for seniors.

    Stayed in October 2022

  • Reviewed: 23 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 7 nights
    • Submitted via mobile

    There was hair on the bathroom sink (not ours). The sink leaked. There was a single blind for a double window. We had to use a prop to help the curtain stay closed so that the construction workers could not see in on the second floor. The mattresses on both beds were wore out and gave really bad in the middle. There was a glow in the dark triangle painted on the ceiling above one of the beds. There was writing on the bathroom wall that they attempted to cover it but not very well. They had my reservations wrong and I had to verify twice that they were corrected. There were no drawers in the room and very few hangers for clothes. There was not a security lock on the door. When you turned off a light switch, the TV would go off then come back on. The floor was gritty and we refused to go barefoot in the room. There was a half bottle of lotion left for us I stead of a new one.

    It was close proximity to everything

    Stayed in September 2022

  • Reviewed: 4 September 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Inside doors. Low lumpy bed.

    Friendly

    Stayed in September 2022

  • Reviewed: 12 August 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    steep hill and rooms was way too small

    it was nice friendly staff

    Stayed in July 2022

  • Reviewed: 1 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The whole hotel is going in to remodeling and the rooms had window air units that didn't stay cool. The floor in our room near the window was soft and very weak you couldn't go on that side and stand because of how bad the floor was. The pool hours are noon until 9:30pm which wasn't great when you have kids and wanted to go down and relax in the pool when you get back from being out during the day, the hot tub was out of service and had mold, tadpoles and frog eggs all in it.. Breakfast is only from Friday through Sunday aswell which is just coffee, tea and a fruit bar or granola bar Hopefully after they get the place completely renovated and upgraded it will be better.

    All The staff was friendly

    Stayed in July 2022

  • Reviewed: 24 July 2022

    6.0
    Great if on a budget and want a quiet place
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Could use a little bit of maintenance. Elevator was creeky some of the tile was loose or broken. Tv flicked off for a second when the lights were turned on.How the free breakfast was layed out was a bit cramped. Would still reccomend though simply because all of that can be overlooked simply because the price is right without sacrificing comfort.

    The woman working the front desk was super sweet. Area was quiet and convenient. Walking distance from our favorite diner. Great place if youre looking to save money on your vacation and still feel safe and comfortable

    Stayed in July 2022

  • Reviewed: 18 July 2022

    4.0
    Would not stay here again
    • Leisure trip
    • Solo traveller
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No in room coffee. Lock on door didn't operate properly. Very slow check in service.

    Didn't particularly "like" anything. Entire stay was mediocre at best.

    Stayed in July 2022

  • Reviewed: 28 June 2022

    4.0
    Old hotel. Nice staff. Decent location. Pool broken.
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We changed rooms bc TV didn't work, duvet was not clean, no mattress pads on the bed, no pillow covers on the pillows. The mattress was horrible on both beds. The floor was not cleaned in the second room. The bathtub was in bad repair. Everything was old and worn. I couldn't wait to leave. Will not stay there again. Pool not working and construction even on Sunday.

    The staff was very nice.

    Stayed in June 2022

  • Reviewed: 23 June 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The place was nasty

    We got to have our dog

    Stayed in June 2022

  • Reviewed: 23 June 2022

    6.0
    clean and quiet
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it said breakfast but there wasn’t any

    quiet

    Stayed in June 2022

  • Reviewed: 18 June 2022

    5.0
    It was nice; we had fun and enjoyed our visit.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Our first room leaked water from the bathroom ceiling. Our second room didn’t have a microwave, and the mini fridge barely worked.

    I loved the friendliness of the staff. They were super nice, understanding, and accommodating.

    Stayed in May 2022

  • Reviewed: 13 June 2022

    5.0
    stay here if nothing else is available u get what u paid for
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    everything was falling apart door to room wouldn’t close all the way pool was not working bed was like very uncomfortable

    it was off the main road and it was cheap

    Stayed in June 2022

  • Reviewed: 24 May 2022

    5.0
    Management is trying their very best.
    • Leisure trip
    • Couple
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Upgrade everything!

    Good

    Stayed in May 2022

  • Reviewed: 24 April 2022

    5.0
    they were very accommodating. it was very very small. it served its purpose for a quick couples get away but we will no
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    it was very out dated and ran down

    it served its purpose, a bed to sleep in, it was clean

    Stayed in April 2022

  • Reviewed: 16 April 2022

    5.0
    finish updating it and it will be great
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    the tv kept tearing up and the beds was alright not the best and window air conditioner but they are updating it now and for the price during rod runs I’m happy

    I really liked the location and the price and the staff was very nice

    Stayed in April 2022

  • Reviewed: 8 April 2022

    4.0
    Pictures of motel is misleading
    • Leisure trip
    • Family with young children
    • Standard Double Room with Two Double Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Motel needs upkeep... smoke detector hanging from ceiling, thermostat was damaged so couldn't tell what temp setting it was on, tv worked on and off, bed was in bad shape need mattresses cause they squeeked when you rolled over.

    Price was good

    Stayed in April 2022

  • Reviewed: 28 March 2022

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Bed was very hard. Drains need attention.

    Great location. Clean.

    Stayed in March 2022

  • Reviewed: 22 February 2022

    4.0
    Disappointing
    • Leisure trip
    • Group
    • Standard Double Room with Two Double Beds - Connecting Room/Non-Smoking
    • Stayed 2 nights

    Our room did not have heat, very thin walls as both neighbors to us had dogs with them that barked throughout our stay.

    Location was perfect, staff were very friendly

    Stayed in December 2021

  • Reviewed: 28 January 2022

    6.0
    For one night, it was satisfactory and served its purpose.
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 1 night

    Bed was only fairly comfortable.

    Room was clean and the temp was good.

    Stayed in December 2021

  • Reviewed: 22 January 2022

    5.0
    The staff was nice and friendly the room was just too hot no air condition had to ask for a fan
    • With a pet
    • Leisure trip
    • Couple
    • Standard Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    It was hot no air condition I ask for a fan they gave me a fan most room had air conditioning unit hanging out the window

    The staff was nice and friendly

    Stayed in December 2021

Showing 1 – 25

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