9301 West Fort Island Trail, Crystal River, FL 34429, United States
#29 of 32 hotels in Crystal River
Guests' ChoiceBased on 628 hotel reviews
6.8Cleanliness
7.2
Comfort
7.3
Location
8.8
Facilities
6.9
Staff
8.0
Value for money
6.6
Free WiFi
7.6
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End of dialog contentReviewed: 2 June 2024
English
United Statesout of date rooms, facilities. there seems to be a shortage of staff, but that seems to be everywhere these days.
this place is nice but a little dated. definitely could use an update in the rooms. the pool was really nice! the swim with the manatees boat trip next door from the marina was incredible!
Stayed in May 2024
Reviewed: 29 May 2024
Morgan
United StatesNot up to date , slow service
Size and location , but our room looked pretty dated and the service in the restaurant was super slow . Thx !
Stayed in April 2024
Reviewed: 22 May 2024
Loretta
United StatesFirst room we were assigned was 199 furthest room from the lobby. We got to room and the key did not open door. Walked back to lobby and person said they forgot to rekey the card. Went back to room - the door lock was being held by 1 screw. We walked back to lobby and they said would send maintenance person. He came - said had to wait for part. Said we should get another room. We walked back to lobby and got room 193. This door lock worked but there was no inside latch (where you can open the door to answer or see who is there but still have it secured) We were exhausted from walking back and forth so just stayed there. No housekeeping the second day - no beds made or fresh towels. I told lobby person and since it was already evening they came next day. On 3rd day 1/2 the electric went out - no fridge, tv microwave or coffee maker. Spa was closed but not cordoned off. Wasn't till we were already in that we realized it was closed by the health department!
Beautiful location, friendly staff, room was well appointed, adventure center experience was great.
Stayed in May 2024
Reviewed: 19 May 2024
Bruce
United Statesweather was awful
room
Stayed in May 2024
Reviewed: 13 May 2024
Amy
United StatesThe decor and bathrooms need updating.
It was a beautiful property but it does need some updating. Overall, though everything was clean and comfortable. We loved renting Kayaks and paddleboards. The pool was also beautiful, and the outdoor games were a hit with my family
Stayed in May 2024
Reviewed: 6 May 2024
Houy
United StatesBath tub had black hairs in the back of the tub. Our room was next to a noisy wedding hospitality sweet.
Nice location. Interior was pretty. Nice tiki bar and pool area
Stayed in May 2024
Reviewed: 5 May 2024
Juan
United StatesThe fact that we could swim with manatees
Stayed in April 2024
Reviewed: 2 May 2024
Maria
United StatesThe AC was not working properly. The bathroom was dirty
We like the location.
Stayed in April 2024
Reviewed: 29 April 2024
Loretta
United StatesVery loud. Too many children in hot tub! They were eating unattended. No pool towels at all the staff didn’t refill them. It was pricey for drinks. The hotel itself needs work.
The area.
Stayed in April 2024
Reviewed: 28 April 2024
Pat
United StatesTHE BATHROOM IN ROOM 137! The sink stopper was broken, the toilet was too low for a senior without any grab bars available; the bottom of the tub was stained and dirty; the faucet dripping; the caulking around the tub and toilet was messy and dirty looking; the tile was a dark brown and was stained and looked dirty; there weren't any pictures or any kind of decor in the bathroom. It was like camping in a not so good place. I was very disappointed. Everything else was excellent.
Staff was efficient and super friendly; Grounds were fairly well kept/landscaped; bar/pool bar; breakfast, lunch, dinner was available and very good; service excellent
Stayed in April 2024
Reviewed: 27 April 2024
Keith
United StatesThe property was well used and in need of a lot on maintenance issues,all cosmetic. The maid service seemed to be on a every other day schedule.
Amenities were nice, restaurant (82) was good,staff in the restaurant were excellent.
Stayed in April 2024
Reviewed: 8 April 2024
Joel
United StatesMy son cut his foot badly in the pool ( broken water feature at the bottom of the pool )
Property was fantastic, my son cut his foot badly in the pool ( broken water feature at the bottom of the pool ) . Rooms were nice, food was good, bar help and facilities was good, wait staff was good . Front desk needs more help, freedom boat club at that location was awesome, really nice value.
Stayed in April 2024
Reviewed: 7 April 2024
Eric
United StatesThe room was dirty mirrors had hand marks on them counters. Had coffee stains on them. Hair in the shower were sticky. Try to talk to housekeeping, but no English and gave me dirty looks I understand everything was outdated, but it could’ve at least been clean. What a shame.
I liked its location on the water
Stayed in April 2024
Reviewed: 6 April 2024
Gormley
United StatesUnder staffed presently but it’s hard times so be patient
Great location, lots of activities, great pool and friendly staff.
Stayed in April 2024
Reviewed: 19 March 2024
Sigrid
United StatesOverpriced! Restaurant staff was unfriendly.
Just a standard resort. hotel. Overpriced. check in at 4 instead of 3 like most hotels
Stayed in March 2024
Reviewed: 15 March 2024
Patrick
United StatesOlder property- that clearly has the right intention but its just old.
It had all the activities - adventure center. Pool- etc The rooms had no carpet- which was great- and you could smell the thorough cleaning they gave it before we entered.
Stayed in March 2024
Reviewed: 5 March 2024
Elizabeth
United Statescouldnt get toilet paper.......sounds weird but none in first room #170 and none in public restroom off lobby
beautiful building
Stayed in March 2024
Reviewed: 20 February 2024
Phillip
United KingdomA little tired in places but still a lovely place to stay
Pool, surroundings and pelicans
Stayed in February 2024
Reviewed: 17 February 2024
Noreen
United StatesReally nothing. Restaurant there a bit pricey and lunch not worth it. Food not that good
Location
Stayed in February 2024
Reviewed: 14 February 2024
Lucia
BrazilLots of noise, got only 1 bed for a party of 3, website had wrong hours for the breakfast and staff really didn't seem to mind.
Stayed in February 2024
Reviewed: 10 January 2024
Stephanie
United StatesIt’s a little worn out and could definitely use some updates. This was most obvious in our bathroom.
I liked the ambience and the fact that there were multiple activities available onsite.
Stayed in January 2024
Reviewed: 8 January 2024
Christopher
United StatesRestaurant/ Breakfast was not up to par, but that could have been a one time thing, the rooms could use a little more updating (perhaps a recaulking or Grout in showers and possibly replacing some showers or tub basins with new.)
The resort is in one of the most beautiful locations and has so much to offer. I can't honestly say anything bad about the place but would like to mention that it has the potential to be so much more than it is. Plantation Resort first caught my eye online with the beautiful photos and proximity to the 3 sisters' springs. Upon check-in, I noticed the lobby felt like I traveled back in time. A beautiful round staircase leads upstairs, and the dining room and bar were just off to the side. The hotel has a little bit of an antiquated feel, but that's what I was hoping for! The resort has so much to offer, from massages to outdoor activities, restaurants, a bar, and plenty of places to sit and enjoy the water. We weren't 100% satisfied with our first room due to the noise and location, but the front desk was happy to accommodate and moved us to a suite with a king bed! The customer service and staff are all amazing, and the hotel/ resort definitely has the potential to be the nicest resort in the area. Beds were clean and comfortable, food was ok (maybe go elsewhere for breakfast), and the staff and resort grounds are second to none. I will definitely be staying here again next time I come up to visit my brother.
Stayed in January 2024
Reviewed: 6 January 2024
Charles
United StatesMy room had not been dusted, the rooms weren’t sound proof f, we had a big gap under the door leading to the hall, the hallways were tile and very loud, we could hear conversations in the hall and adjoining room. Need sound proofing!!! A huge distraction.
Loved all the amenities on the property - the tours, swim with manatees, tiki bar, pool, jacuzzi, activities, Location, golf course and helpful staff.
Stayed in January 2024
Reviewed: 2 January 2024
Franklin
United StatesFacility was rundown in the hotel part. Did not match the advertising pictures
Stayed in December 2023
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