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Reviews of Plaza Resort Club Reno 3 stars

121 West Street, Reno, NV 89501, United States

#19 of 47 hotels in Reno

Guests' Choice

Review score

Based on 587 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.9

  • Location

    8.6

  • Facilities

    8.3

  • Staff

    9.0

  • Value for money

    8.2

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 4 May 2024

    9.0
    I’ll be back
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Stayed many times and always enjoyed

    Old style hotel with charm and class. Solid wood furniture everywhere. I wish I owned this place.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Old building but updated rooms
    • Leisure trip
    • Family with young children
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking is tricky due to very old design. Neighborhood is sketchy. Decor almost seems as if from thrift store.

    Large rooms

    Stayed in April 2024

  • Reviewed: 1 May 2024

    8.0
    Very comfortable and restful
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    No room service

    Quiet and close to river walk and restaurants

    Stayed in April 2024

  • Reviewed: 28 April 2024

    7.0
    Good location great price!
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The parking structure was very difficult for larger vehicles and the lady that checked us in wasn’t very friendly.

    Location, the indoor pool and the pool table. And the bed was comfortable.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    9.0
    Will definitely return.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    NA.

    The roominess of the room. The hotel decor.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Great location. Property was quiet and clean. Would stay there again.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    That we could only stay for one night

    The property was clean, quiet and in a great location. Staff were pleasant and helpful.

    Stayed in January 2024

  • Reviewed: 14 April 2024

    9.0
    Welcome to the past!
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Due to the 1980s layout, power outlets are not as plentiful and conveniently accessible as you might like.

    You are either going to love this hotel, or not. I fall to the first category - I really enjoyed my stay! As I stepped into the lobby on arrival and stepping into my spacious room I felt transported back to the 1980s. The attention to 1980s detail was remarkable - the oak furniture, soft furnishings, popcorn ceiling, carpet color and pattern, floor tile color and motif, mirrored sliding closet doors, brass lamp-stand, wall art, frosted shower doors, etc. Everything was clean and in excellent working order. The bed was big and comfortable. The airconditioning was silent and effective. Views from my 16th floor room were spectacular, despite a neighboring high rise. The staff were friendly and helpful. This time capsule experience was a very welcome reminder of a bygone era and a refreshing alternative to modern accommodation alternatives void of any personality. The hotel is conveniently located and gives excellent access to the river walk promenade. Lots of restaurants and entertainment within a short walking distance.

    Stayed in April 2024

  • Reviewed: 3 March 2024

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    A little pricey and not pet policy wasn’t great but otherwise fantastic hotel

    What a beautiful hotel great view and very secure property

    Stayed in February 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    No breakfast

    Location

    Stayed in January 2024

  • Reviewed: 7 January 2024

    8.0
    We really enjoyed our stay, the 7h floor is the place to be!
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    We liked all of it. But if you’re looking for a luxury hotel this isn’t it. It’s beautiful and comfortable

    The location was great. It was close to The Row we walked there. The staff were all great. The 7th floor is where everything is - The pool, the lounge/bar, a dining room with plenty of tables, the pool table, gym, ant the sun deck.

    Stayed in January 2024

  • Reviewed: 30 December 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    No laundry room

    The location and the friendly staff

    Stayed in December 2023

  • Reviewed: 12 December 2023

    7.0
    This is a convenient place to stay that is not a casino if you need to be in downtown Reno.
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night

    Check in required parking in no parking loading zone. Small garage. Dated room

    Convenient, close to downtown, clean

    Stayed in December 2023

  • Reviewed: 8 December 2023

    7.0
    On a road trip with stops to see things we hadn’t seen before, this oddered a great fit for our objectives. We enjoyed
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Needs updating. Lots of art and antiques or at least vintage pieces which could be repurposed in a reimagined design. One elevator was flat out scary but we survived.

    Location, room size, comfort, friendly helpful staff, easy parking in the attached garage, walkable to restaurants and casinos, nice open territorial and casino light views. Rooftop deck.

    Stayed in November 2023

  • Reviewed: 6 November 2023

    9.0
    Room with a view - Well-maintained and updated - Walkable location
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only disappointment were the breakfast offerings at the hotel's "cafe" (Thirsty's).

    We had a Deluxe King Room (non-smoking) on the 14th floor with a huge window - floor to ceiling and wall to wall - with a beautiful view. The building and the individual rooms have been well-maintained and updated over the years so everything is in excellent condition (well, except for one elevator that rumbles a lot) and very comfortable. The location is perfect for walking everywhere in town and along the river (head west along the river - it gets beautiful). We didn't use our car at all until we left.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Elevator is noisy and kinda sketchy. But it is an older place.

    Classical style of the building. Service was good. Convenient location.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    8.0
    Convenient stay in aged building
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    aged building and no breakfast or dinner. Elevators were shaky and noisy.

    Friendly service, spacious room, quiet. Good temperature control. Parking included and conveniently (enough) located next door to the hotel entrance. Location is right in downtown Reno, which was giving a bit of an eerily abandoned vibe on Monday night.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    9.0
    Comfortable bed, awesome view of Reno skyline.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Nothing really. It’s definitely old school Reno!

    Located at the end of a quiet street but close enough to walk

    Stayed in September 2023

  • Reviewed: 4 October 2023

    8.0
    Clean, comfortable and spacious, if a bit dated
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    the pillows were lumpy and too fat!

    This place is a '70s time capsule. The views were wonderful and enabled us to see a balloon festival across town. The room was spacious and very clean. Close to the river, which made for a very pleasurable stroll. Since there's no casino in the building, there was no stale smoke odor - loved that!

    Stayed in September 2023

  • Reviewed: 4 October 2023

    9.0
    Fantastic location, charming place
    • Leisure trip
    • Solo traveller
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night

    nothing

    Great location right next to the river. It was charming and clean. Large room with a view of the city. The man at reception told me the best coffee place and I enjoyed walking there in the morning. It was so nice to just walk a minute and be on the riverwalk in the evening for dinner. Lots of restaurants nearby. I could also walk a couple blocks to the casino area and the archway.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    Superb
    • Business trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    that we missed out on enjoying the amemities on the 7th floor, because of our short stay. we will be back!

    the hotel was lovely. the staff was helpful and kind. the location is great, right by the Riverwalk. we enjoyed a beautiful morning walk to breakfast at Peg's. we were in a king room on 18th floor with floor to ceiling windows and an awesome. view. bed was comfortable and the room was clean.

    Stayed in October 2023

  • Reviewed: 20 September 2023

    8.0
    Very nice location away from the hectic casino hotels, ease of access and comfortable.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 4 nights

    More towels and coffee in room, although they were avail at front desk if needed.

    Convenience of location, parking and quiet hotel. Rooms very comfortable.

    Stayed in September 2023

  • Reviewed: 15 September 2023

    7.0
    Relaxing and secure, a much better feeling than staying in the casinos.
    • Leisure trip
    • Solo traveller
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    An older yet private and well kept property. Truly appreciated the design and entertainment options in house. Would definitely stay again.

    Stayed in August 2023

  • Reviewed: 7 September 2023

    9.0
    Great location, great antiques.
    • Leisure trip
    • Couple
    • Deluxe King Room - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The breakfast in Thriftys closed suddenly without notice. Never got to try.

    Mike is fantastic at the front desk. Goldmine of information and very friendly. He needs a raise!

    Stayed in September 2023

  • Reviewed: 4 September 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Deluxe Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Parking was difficult

    Stayed in September 2023

Showing 1 – 25

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