121 West Street, Reno, NV 89501, United States
#19 of 47 hotels in Reno
Guests' ChoiceBased on 587 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
8.6
Facilities
8.3
Staff
9.0
Value for money
8.2
Free WiFi
8.5
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End of dialog contentReviewed: 4 May 2024
James
United StatesStayed many times and always enjoyed
Old style hotel with charm and class. Solid wood furniture everywhere. I wish I owned this place.
Stayed in May 2024
Reviewed: 1 May 2024
Gordon
United StatesParking is tricky due to very old design. Neighborhood is sketchy. Decor almost seems as if from thrift store.
Large rooms
Stayed in April 2024
Reviewed: 1 May 2024
Clarissa
United StatesNo room service
Quiet and close to river walk and restaurants
Stayed in April 2024
Reviewed: 28 April 2024
Michelle
United StatesThe parking structure was very difficult for larger vehicles and the lady that checked us in wasn’t very friendly.
Location, the indoor pool and the pool table. And the bed was comfortable.
Stayed in April 2024
Reviewed: 25 April 2024
Mary
United StatesNA.
The roominess of the room. The hotel decor.
Stayed in April 2024
Reviewed: 16 April 2024
Ms
United StatesThat we could only stay for one night
The property was clean, quiet and in a great location. Staff were pleasant and helpful.
Stayed in January 2024
Reviewed: 14 April 2024
Theunis
United StatesDue to the 1980s layout, power outlets are not as plentiful and conveniently accessible as you might like.
You are either going to love this hotel, or not. I fall to the first category - I really enjoyed my stay! As I stepped into the lobby on arrival and stepping into my spacious room I felt transported back to the 1980s. The attention to 1980s detail was remarkable - the oak furniture, soft furnishings, popcorn ceiling, carpet color and pattern, floor tile color and motif, mirrored sliding closet doors, brass lamp-stand, wall art, frosted shower doors, etc. Everything was clean and in excellent working order. The bed was big and comfortable. The airconditioning was silent and effective. Views from my 16th floor room were spectacular, despite a neighboring high rise. The staff were friendly and helpful. This time capsule experience was a very welcome reminder of a bygone era and a refreshing alternative to modern accommodation alternatives void of any personality. The hotel is conveniently located and gives excellent access to the river walk promenade. Lots of restaurants and entertainment within a short walking distance.
Stayed in April 2024
Reviewed: 3 March 2024
Franklin
United StatesA little pricey and not pet policy wasn’t great but otherwise fantastic hotel
What a beautiful hotel great view and very secure property
Stayed in February 2024
Reviewed: 23 January 2024
Keith
United StatesNo breakfast
Location
Stayed in January 2024
Reviewed: 7 January 2024
Stephanie
United StatesWe liked all of it. But if you’re looking for a luxury hotel this isn’t it. It’s beautiful and comfortable
The location was great. It was close to The Row we walked there. The staff were all great. The 7th floor is where everything is - The pool, the lounge/bar, a dining room with plenty of tables, the pool table, gym, ant the sun deck.
Stayed in January 2024
Reviewed: 30 December 2023
Kim
United StatesNo laundry room
The location and the friendly staff
Stayed in December 2023
Reviewed: 12 December 2023
Ryan
United StatesCheck in required parking in no parking loading zone. Small garage. Dated room
Convenient, close to downtown, clean
Stayed in December 2023
Reviewed: 8 December 2023
Debra
United StatesNeeds updating. Lots of art and antiques or at least vintage pieces which could be repurposed in a reimagined design. One elevator was flat out scary but we survived.
Location, room size, comfort, friendly helpful staff, easy parking in the attached garage, walkable to restaurants and casinos, nice open territorial and casino light views. Rooftop deck.
Stayed in November 2023
Reviewed: 6 November 2023
Steven
United StatesThe only disappointment were the breakfast offerings at the hotel's "cafe" (Thirsty's).
We had a Deluxe King Room (non-smoking) on the 14th floor with a huge window - floor to ceiling and wall to wall - with a beautiful view. The building and the individual rooms have been well-maintained and updated over the years so everything is in excellent condition (well, except for one elevator that rumbles a lot) and very comfortable. The location is perfect for walking everywhere in town and along the river (head west along the river - it gets beautiful). We didn't use our car at all until we left.
Stayed in November 2023
Reviewed: 30 October 2023
Dan
United StatesElevator is noisy and kinda sketchy. But it is an older place.
Classical style of the building. Service was good. Convenient location.
Stayed in October 2023
Reviewed: 18 October 2023
Mark
Netherlandsaged building and no breakfast or dinner. Elevators were shaky and noisy.
Friendly service, spacious room, quiet. Good temperature control. Parking included and conveniently (enough) located next door to the hotel entrance. Location is right in downtown Reno, which was giving a bit of an eerily abandoned vibe on Monday night.
Stayed in October 2023
Reviewed: 5 October 2023
Mark
United StatesNothing really. It’s definitely old school Reno!
Located at the end of a quiet street but close enough to walk
Stayed in September 2023
Reviewed: 4 October 2023
Caroline
United Statesthe pillows were lumpy and too fat!
This place is a '70s time capsule. The views were wonderful and enabled us to see a balloon festival across town. The room was spacious and very clean. Close to the river, which made for a very pleasurable stroll. Since there's no casino in the building, there was no stale smoke odor - loved that!
Stayed in September 2023
Reviewed: 4 October 2023
Julie
United Statesnothing
Great location right next to the river. It was charming and clean. Large room with a view of the city. The man at reception told me the best coffee place and I enjoyed walking there in the morning. It was so nice to just walk a minute and be on the riverwalk in the evening for dinner. Lots of restaurants nearby. I could also walk a couple blocks to the casino area and the archway.
Stayed in September 2023
Reviewed: 2 October 2023
Heather
United Statesthat we missed out on enjoying the amemities on the 7th floor, because of our short stay. we will be back!
the hotel was lovely. the staff was helpful and kind. the location is great, right by the Riverwalk. we enjoyed a beautiful morning walk to breakfast at Peg's. we were in a king room on 18th floor with floor to ceiling windows and an awesome. view. bed was comfortable and the room was clean.
Stayed in October 2023
Reviewed: 20 September 2023
Adrian
United Arab EmiratesMore towels and coffee in room, although they were avail at front desk if needed.
Convenience of location, parking and quiet hotel. Rooms very comfortable.
Stayed in September 2023
Reviewed: 15 September 2023
Glenn
United StatesAn older yet private and well kept property. Truly appreciated the design and entertainment options in house. Would definitely stay again.
Stayed in August 2023
Reviewed: 7 September 2023
Digital
United StatesThe breakfast in Thriftys closed suddenly without notice. Never got to try.
Mike is fantastic at the front desk. Goldmine of information and very friendly. He needs a raise!
Stayed in September 2023
Reviewed: 4 September 2023
Martin
United StatesParking was difficult
Stayed in September 2023
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