30 North Broad Street, West Carthage, NY 13619, United States
#1 of 1 hotels in West Carthage
Guests' ChoiceBased on 99 hotel reviews
5.4Cleanliness
6.1
Comfort
6.0
Location
7.4
Facilities
5.8
Staff
6.4
Value for money
6.3
Free WiFi
7.5
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End of dialog contentReviewed: 3 November 2023
John
United StatesThe Hotel looks old and smells not good
Not applicable
Stayed in October 2023
Reviewed: 18 October 2023
Joseph
United StatesVery dark
Location is good
Stayed in September 2023
Reviewed: 27 September 2023
Melanie
United StatesOffer coffee and tea for the morning.
No coffee or breakfast available, location was good for us.
Stayed in September 2023
Reviewed: 6 September 2023
Derek
United StatesRefrigerator was quite noisy, and I had to turn it way down. Air conditioning was also noisy - it seemed to have 3 mode - cold air blowing, completely off, and compressor running (least often). The compressor was quite loud. I turned down the air conditioning some, and the compressor went on much less often. But the room could have been cooler. It usually took several times for the electronic key to work (annoying). TV seemed to only change channels a single channel up or down at a time. If there was another way, I couldn't find it (perhaps instructions would have been nice).
It was relatively close to where I needed to be, and there were not many other choices. It was clean and had the amenities I wanted (refrigerator, microwave, TV, WiFi, air conditioning).
Stayed in September 2023
Reviewed: 24 July 2023
Nancy
CanadaThe men at the front desk is very polite and helpful but the room wasent very clean i Wonder if they ever change de bed sheat 🤔🤔 No Coffee machine in the room and none at the front desk either 👎 But for 70$ it is ok i guess !!!
Stayed in July 2023
Reviewed: 5 July 2023
Jacynthe
CanadaBecause of my genius discount, I had a free breakfast at this motel. However, once we're there, the clerk says they haven't been serving breakfast for 2 years.... I think they forgot to notify Booking, and I didn't get my free breakfast. I had chosen this establishment in part because of the breakfast, so I was not very happy.
The beds were confortable, enough pillows. Bathroom was clean.
Stayed in July 2023
Reviewed: 26 May 2023
Robin
United StatesThis facility needs several routine maintenance repairs (leaking faucets, slow draining tub, ripped and bent window screens, TV remotes not working). Replace stained and cigaret burned bedding, torn shower curtain. There was never anyone at the front desk. The room description noted a single serve coffee maker in rooms and there wasn’t one and no cups to drink from. The vending machines are extremely overpriced. Thankfully there were stores nearby to quickly grab whatever was needed.
Staying here let me be closer to my family gathering which was the sole purpose of my trip.
Stayed in May 2023
Reviewed: 19 September 2022
Raplee
United StatesNO COFFEE OR BREAKFAST OR SHAMPOO! NOISY NEIGHBORS. SMOKING TOO CLOSE TO FRONT DOOR! FELT UNSAFE! Shower curtain unclean!
NO BREAKFAST OR COFFEE IN ROOM! TV OK. WIFI WORKED
Stayed in September 2022
Reviewed: 25 August 2022
Jessey
United StatesNo breakfast as promised. Did not provide necessary amount of towels and washcloths. When asked for more towels and washcloths the front desk assistant told me it was late I should be in the bed. One of our two beds did not have a blanket on it. The beds were hard. The floors in bedroom and hallway were very nasty. There was an awful smell throughout the hotel. Not sure My family and I will return.
What breakfast? I was told continental breakfast as included in our stay. However, the “breakfast” room was packed for storage.
Stayed in August 2022
Reviewed: 28 July 2022
Richard
United Statespolice being there in the middle of the night
convenient to the family reunion
Stayed in July 2022
Reviewed: 11 July 2022
Kevin
United StatesRead the above
Was no breakfast had glass in the parking lot for which I got a flat tire at 10:30 he card stopped working and TV shut off check out time is 11 never anybody at the front desk
Stayed in July 2022
Reviewed: 11 July 2022
David
United StatesDesk person was from India. It was extremely difficult to understand him. The room smell like very strong moth balls. Wouldnt stay there again.
Bathroom was clean.
Stayed in July 2022
Reviewed: 15 May 2022
Howard
United Statesno in room coffee, no one at the desk at check in. when he did show up he looked like the custodian.
it was in a quiet location
Stayed in May 2022
Reviewed: 10 October 2021
Charles
United StatesNo drinking cups in the room
Very basic accommodations. Large room. Bathroom spotless. Bed comfortable. Fridge and microwave.
Stayed in October 2021
Reviewed: 2 August 2021
Terry
United StatesIt was dirty and run down. The receptionist looked up at me and then back down to his phone to finish something he was doing before leaving the back room to check me in. He didn't even say anything to me. The hotel is very dirty in the common areas. The room was pretty dirty and worn- but to be fair the bathroom was very nice and clean. It looked newly renovated and stood in stark contrast to the rest of the room and hotel. My Genius level was supposed to get me a breakfast. There was no breakfast.
The bathroom was nice. The washer and dryer worked fine and were reasonably priced.
Stayed in July 2021
Reviewed: 17 July 2021
Heather
United StatesNot very clean. People smoking even though it’s allegedly a smoke-free hotel. Strongly suspect meth use. Desk manager knowingly put me next to a county social services tenant who is paranoid and screams all night. I was afraid to call anyone to the situation because she sounded like she was on meth and was in the hallway and I did not want anyone to get hurt… or for her to retaliate against me. Hotel smells bad and is dirty. I wouldn’t touch the phone it was so dirty. I was charged 20.00 extra to have a dog that didn’t make a single noise with me and they had the nerve to put me next to someone they KNOW screams all night. When I went to report it to the front desk attendant in the morning after 8am I clearly woke him up and he said I should have called him and he would have “told her to stop” before I even described what happened- so I know this is not the first night this has happened. Absolutely will never go back. Keurig in room with no supplies to make anything and no coffee in the lobby. Not that I would have felt safe using the Keurig, anyway.
Convenient location to where I was going. Pet friendly room.
Stayed in July 2021
Reviewed: 26 May 2021
Kenneth
United StatesNo glasses in room
Location was great. Staff was friendly
Stayed in May 2021
Reviewed: 24 April 2024
Brennan
United StatesMicrowave didn’t have a tray, refrigerator did not work, I don’t think the blankets were clean, the shower curtain was falling off and the common areas were filthy
Close to food and groceries
Stayed in April 2024
Reviewed: 13 April 2024
Jessica
United StatesThe room smelled horribly. I had to wipe down the toilet as soon as I got there because it was disgusting. The worst was that there were roaches all over the place.
It was cheap.
Stayed in April 2024
Reviewed: 10 April 2024
Tyler
United StatesFor the value everything was great. Some physical things like the lamps or curtains were older and well used. However everything was clean and I appreciate having a better value.
The value was great. The room was clean. There were some bleach spots on the carpets but other than that the mattress seemed new and the bedding was good. There was also a fridge and microwave in the room.
Stayed in April 2024
Reviewed: 10 April 2024
Carsten
United StatesThis review has been hidden because it doesn't meet our guidelines.
Reviewed: 9 April 2024
Kayla
United StatesThe room was dirty- dust everywhere, there was stuff on the floor (socks, loose medication, candy) beneath the sheets hanging off the side of the bed. (The side of the bed went down to the floor, it's not like this stuff was "under" the bed). Also there were some red stains on the wall? Lowkey seemed like something bad had happened. It didn't inspire confidence in the bedding, which had uneven texture and wasn't super comfortable. Frankly it was the worst hotel i've stayed in ever, and I didn't see a single housekeeping person in the hotel. Maybe they were unusually swamped for the eclipse, but it doesn't really excuse not cleaning the rooms.
Very cheap and had an open room when we wanted to go see the solar eclipse.
Stayed in April 2024
Reviewed: 19 February 2024
Jessie
United StatesEverything
Room was dirty, staff was gross, and other guest was wierd. Never again
Stayed in February 2024
Reviewed: 2 January 2024
Anthony
United StatesThe price was way too expensive for the services they had. The front dest guy was a miserable man and was very rude
There was no breakfast.
Stayed in December 2023
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