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  5. Reviews of Portofino Inn Burbank

Reviews of Portofino Inn Burbank 2 stars

924 West Olive Avenue, Burbank, CA 91506, United States

#17 of 23 hotels in Burbank

Guests' Choice

Review score

Based on 579 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    8.5

  • Facilities

    7.7

  • Staff

    8.7

  • Value for money

    8.0

  • Free WiFi

    8.8

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Showing 1 – 25

  • Reviewed: 17 May 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 5 nights
    • Submitted via mobile

    Well connected and safe location. Close to universal studios, WB and Hollywood. The staff were courteous. Especially Alfredo.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    I enjoyed my stay,
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights

    Everything was just fine and value for money.

    I did not have breakfast.

    Stayed in May 2024

  • Reviewed: 4 May 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 4 nights
    • Submitted via mobile

    Diner wasn't open

    Location

    Stayed in May 2024

  • Reviewed: 20 April 2024

    9.0
    Affordable place near Universal Studios Hollywood
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    My only complaint was that the rooms felt a bit small, but I am guessing that their size is comparable to other hotels in the area.

    The breakfast was very tasty. The rooms were comfortable and clean. Overall, I enjoyed my stay there and we would go back there. 🥰❤️

    Stayed in March 2024

  • Reviewed: 19 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Friendly staff. Great location. Close to Warner Bros & Burbank airport & only 20mins to Hollywood. Also continuous access to juice, tea & coffee was fantastic. A couple of eateries nearby as well.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Perfect location.

    Stayed in April 2024

  • Reviewed: 29 March 2024

    9.0
    Great location, excellent staff.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    The bed was pretty uncomfortable, this is one of the more affordable options in the area, so of course I understand that impacts what you should expect. But if they just upgraded all the beds and bedding, this place would be somewhere I could stay again and again.

    The staff was excellent! So incredibly helpful.... Location is also perfect, for both Burbank and for getting around the northern side of Los Angeles. It was also surprising to find the breakfast was included, just basic Continental breakfast but a really nice unexpected touch.

    Stayed in March 2024

  • Reviewed: 10 March 2024

    8.0
    Enjoyable and great central location
    • Business trip
    • Family with young children
    • King Room
    • Stayed 2 nights

    Honestly nothing I can find I did not like, except the bed was a little too soft

    Conveniently localized, and comfortable.

    Stayed in March 2024

  • Reviewed: 21 February 2024

    8.0
    Great experience
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Needs a heavier blanket.

    The hotel was clean and easy to get to. Thank you. Have stayed there several times.

    Stayed in January 2024

  • Reviewed: 19 February 2024

    9.0
    I love staying here!
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 7 nights
    • Submitted via mobile

    It would have been nice to have an extra lock on the door. Staying there alone, it would have been nice to just have that extra bit of security. Also, a vending machine by the ice machine would be nice. They do have the lobby open early and until about 10pm but it would be nice to be able to get an extra bottle of water or a pop without leaving the premises. It is currently under construction so maybe those things will be added at a later date.

    I love the location, the price, ample parking, the staff is amazing, free breakfast, free wifi. This has been my go-to place to stay the last few times I was in town and I will continue to stay here. If they ever did a frequent traveler program, I would sign up.

    Stayed in February 2024

  • Reviewed: 18 January 2024

    8.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights

    Toilet was plugged, front desk guy in evening said someone had the plunger. I waited an hour and saw him retrieve it from a side room. He dropped it off and I had to clear the blockage myself.

    Lady at desk was nice.

    Stayed in December 2023

  • Reviewed: 16 January 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The water pressure and temperature in the shower needs more.

    Stayed in January 2024

  • Reviewed: 2 January 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Queen Room with Two Queen Beds
    • Stayed 1 night
    • Submitted via mobile

    Something to allow for more plug ins to charge devices. A bit more lighting options?

    Because we were leaving early in the morning the staff let us grab yogurt, some packaged breakfast goodies the night before to keep in the mini fridge in the room. Overall the room like many rooms in older motels was a bit dark ( just lamps) and of course every outlet we used to charge some device. Would be nice to have a clock that has plug in’s by the bed or an extension with more plugs. Some of the woodwork in the room was very worn but overall we were satisfied and some of the room looked updated as far as flooring and bathroom area. We got in later in the evening and the lot was well lit but I’m not familiar with this area so maybe I felt some personal discomfort from not knowing what sort of area we were in.

    Stayed in January 2024

  • Reviewed: 23 November 2023

    7.0
    It was decent
    • Leisure trip
    • Couple
    • King Room
    • Stayed 2 nights
    • Submitted via mobile

    The walls are thin so I could legitimately hear everyone and the breakfast was disappointing.

    It’s a great location

    Stayed in November 2023

  • Reviewed: 14 November 2023

    9.0
    A great place to stay for the money!
    • Leisure trip
    • Couple
    • King Room
    • Stayed 3 nights

    The shower head wasn't the best and needed to be replaced.

    Rooms are very clean and roomy and our bed was very comfortable.

    Stayed in November 2023

  • Reviewed: 29 October 2023

    8.0
    Good price quality
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Clean rooms, good location

    Stayed in October 2023

  • Reviewed: 29 October 2023

    9.0
    Nice little place to stay for a day or two. Close to highways and Burbank airport.
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    Little old fashioned but going through upgrades and renovations.

    Friendly staff, good breakfast, comfortable beds, clean room.

    Stayed in October 2023

  • Reviewed: 18 October 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room
    • Stayed 8 nights
    • Submitted via mobile

    There was no cleaning for the 8 days we were there, only the bed was made

    Great location, confortable beds and good amenities

    Stayed in October 2023

  • Reviewed: 13 October 2023

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and short distance from universal studios

    Stayed in October 2023

  • Reviewed: 10 October 2023

    8.0
    Great staff, comfortable lodgings, parking included.
    • Business trip
    • Couple
    • King Room
    • Stayed 1 night
    • Submitted via mobile

    N/a

    The staff, both the housekeeping staff and front desk went above and beyond to make sure I was comfortable.

    Stayed in October 2023

  • Reviewed: 5 October 2023

    7.0
    Picked this hotel for its proximity to universal studios and lower cost than others near the park.
    • Leisure trip
    • Family with young children
    • King Room
    • Stayed 3 nights
    • Submitted via mobile

    Bit of a closed up/musty smell not uncommon in older hotels, some fixtures and linens could use some love/replacement

    Good value for the area, close to universal studios, included breakfast was small but nice, staff were friendly

    Stayed in October 2023

  • Reviewed: 28 September 2023

    9.0
    Great Service, clean, quiet and comfortable
    • Leisure trip
    • Couple
    • King Room
    • Stayed 1 night

    Rooms are newly decorated, clean , quiet

    Stayed in September 2023

  • Reviewed: 21 September 2023

    8.0
    great location, very clean both inside and outside, friendly attentive staff. will stay again
    • Leisure trip
    • Couple
    • King Room
    • Stayed 4 nights

    my opinion, but the juice machine was not good. tried every flavor and i am not sure if its the tubing thats old or quality but orange juice did not taste like OJ.

    the breakfast was okay. they changed their "main item" daily. such as one morning being a jimmy dean microwavable sandwich then to a breakfast hot pocket, etc. No classic waffle maker like the main hotels have. but they carry a variety of pastries and cereals.

    Stayed in September 2023

  • Reviewed: 20 September 2023

    7.0
    Breakfast not as described on the website…diminishes the value of stay.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds
    • Stayed 3 nights
    • Submitted via mobile

    No elevators, no hot breakfast as claimed

    Location was good

    Stayed in August 2023

Showing 1 – 25

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