Almost no storage for the clothes.

Location, cleanliness, comfortable matraces, amenities.

Stayed in May 2024

great location, would stay here again!

Stayed in May 2024

Pillows too hard/lofty, couldn't adjust the temp in room despite engineer's efforts. 79 degrees! UGH! The breakfast was $26 and I only had some oatmeal and a few pieces of fruit. Outrageous. I don't eat big breakfasts. You have to join their One Club or whatever it's called to get a complimentary breakfast and a bottle of water. Traffic can be gnarly. Not their fault of course.

Comfortable bed and location to my client. Price was decent for NYC. People were nice. Kenneth, the engineer who tried to fix the thermostat in my room was very professional. Clean. Nice bathroom and shower. Very close to WTC if you're going there.

Stayed in May 2024

No wardrobe (or hooks to hang clothes outside of the closet.) The hinges of the refrigerator door were broken and the door did not fully shut. (Inside a cabinet ) There was thick ice inside and energy was lost.

Excellent location. We were lucky to have a quiet and spacious room with a good view of the (new) World Trade Center site at a good rate. Good breakfast. Coffee machine and good quality coffee tabs as well as tea supplied at the room. We will come back!

Stayed in May 2024

Seemed as if construction was going on so part of the view was blocked

Location was great

Stayed in April 2024

Was there supposed to be a breakfast? Nobody told us!

Stayed in April 2024

Everything was great. The room is a tad on the smaller side (for two persons), but it worked out just fine.

The location is superb, close to the metro and the WTC. The bedroom and bathroom are aesthetically pleasing and clean. The bed is really comfortable, which is very needed to rest after a day of exploring the city.

Stayed in April 2024

Construction next door with THC smell.

Ricki, at the front desk, was amazing!

Stayed in May 2024

Rats outside the door - 1st time in years I encountered them up close and personal

Close proximity to ground zero, subway

Stayed in May 2024

No amenities in the bathroom except shampoo and conditioner

Comfort of the bed

Stayed in May 2024

The room was a good size. The bed and pillows were comfortable. There was a refrigerator.The view of the 911 Memorial was incredible!

Stayed in May 2024

You get value for money at this hotel. It is perfect, and I got a room with a view, which was worth the extra quid I spent on the upgrade.

The location is perfect and central. I will definitely be back here.

Stayed in April 2024

Supposed to have a rooftop bar. Bar was on 6th floor and the open area had no seating

Location and views were amazing. Staff was very nice.

Stayed in May 2024

Lobby is quite cramped, no bottled water in the rooms.

Location was nice, hotel had a great aesthetic vibe

Stayed in May 2024

Not really a view from the room, but the hotel doesn't boast with one. Temporarily construction site at the entrance. The bar/breakfast room was not appealing and therefore not used by the guests.

Clean, relatively spacious rooms. Comfy beds. Good location (subway close by).

Stayed in May 2024

Room space for 2 people

Good location but super small room with a view on the construction building

Stayed in April 2024

There are 4 elevators but for some strange reason, only one would work in the morning so there were days were it took me 7 minutes to get downstairs.

The hotel is located in a quiet neighborhood and very convenient to travel around the city (many subway stations). The room was simple but very confortable. The bed is really good and there wasn't a single noise at night. The team was also very welcoming and sweet :-)

Stayed in May 2024

Breakfast was a bit pricey like 25dolars p.p.

The location of the hotel is very good, in between two subway stations- the World Trade Center and Rector Street. The entire Financial district, and Brooklyn Bridge within walking distance. 20mins with subway to the Uptown. We are a family with 2 kids (7yrs and 2yrs old) the size of the room is sufficient when compared to other NYC hotels we previously stayed in. We very much appreciated having a microwave in the room, also an iron. Breakfast quality and variety of food was not really good for NYC hotels. The staff working at breakfast was very polite and kind. Overall a great stay, best we’ve had in NYC, and we visited several times. Plus very quiet, we didn’t hear any noise around.

Stayed in May 2024

Elevators took so long when you were coming and going. Air Conditioner made noises so I lost sleep. Hallway noise was loud inside rooms.

Great location, beds were comfortable and bathrooms were clean.

Stayed in May 2024

No free drinking water

Big bed and comfy pillows

Stayed in May 2024

The comforter and two of the pillows had a few gross stains, I didn't bother to request new ones though. I just didn't use them while I was sleeping. Everything else was fairly clean. The breakfast buffet was nice but maybe a bit disorganized, the service was great, though!

The bathroom and the room layout were really nice. It was pretty simple and exactly what I needed. There weren't many drawers which didn't bother me since I was only staying for a couple of nights, so I didn't fully unpack. The location was really close to the subway which was great!

Stayed in May 2024

In our room there was a pungent chemical smell that didn’t fade over our stay of four days. The room itself was quite small but that might apply to most rooms in central New York. I would have liked conditioner in the shower.

The location of the hotel is very good, close to many metro stations.

Stayed in May 2024

Small room but certainly not smallest in nyc. Not cheap.

Good location close to Hudson River , great running spot. Good subway options very close by. Comfy bed. Good shower.

Stayed in May 2024

It was quiet. We could store our bikes for free.

Stayed in May 2024