133 Greenwich Street, New York, NY 10006, United States
#104 of 414 hotels in New York
Guests' ChoiceBased on 2189 hotel reviews
8.4Cleanliness
8.9
Comfort
9.0
Location
9.3
Facilities
8.4
Staff
8.8
Value for money
8.0
Free WiFi
8.6
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End of dialog contentReviewed: 9 June 2024
Mike
United StatesEverything was great. The only issue is the slow elevators.
Great location
Stayed in June 2024
Reviewed: 8 June 2024
Petra
SlovakiaPerfect location, very close to 9/11 memorial, very good transport options. Recommended.
Stayed in June 2024
Reviewed: 7 June 2024
Vijay
NetherlandsBecause the shower curtain was too short. When I took a shower the whole bathroom floor was wet.
The location was good. The room was ok. But I think that this hotel is overprized.
Stayed in June 2024
Reviewed: 3 June 2024
Joe
United StatesOverall great experience.
Stayed in June 2024
Reviewed: 3 June 2024
James
United Kingdomunfortunately the cab booked to take us to the airport for our flight back didn't show and we had a long wait for another cab to show up. not the fault of the hotel as such but not a good end to the stay. A/C in my room was a bit hit and miss but other room was working fine.
room had plenty of space and shower/bathroom was very pleasant. bed size was large and comfortable and the safe easy to use. no complaints about essential facilities.
Stayed in May 2024
Reviewed: 3 June 2024
Sophie
FranceYou have to wait for the lifts a bit too long
Location - room view on ground zero - close to SoHo
Stayed in June 2024
Reviewed: 2 June 2024
Belinda
United KingdomNo bottled water or glasses in room
Location
Stayed in May 2024
Reviewed: 1 June 2024
Richard
AustraliaLogged off internet and had to reconnect No beautiful gardens or architecture No Restrant though it had a spacious bar on 6th floor that may have snacks
The staff and the room facilities though the room was small Had king sized bed in it which was supremely comfortable. Very close to awesome shops and subway 24 hr desk always busy
Stayed in May 2024
Reviewed: 30 May 2024
Lukasz
United KingdomAir conditioning unit very loud!
Great location, clean room, very friendly and helpful staff, good variety of breakfast offered in lovely calm atmosphere in nicely decorated room (again all kitchen staff very kind).
Stayed in May 2024
Reviewed: 29 May 2024
Abigail
United KingdomRooms were small
Good location Comfortable bed Good bar
Stayed in May 2024
Reviewed: 29 May 2024
Michal
Czech RepublicAlmost no storage for the clothes.
Location, cleanliness, comfortable matraces, amenities.
Stayed in May 2024
Reviewed: 28 May 2024
Ainel
United Statesgreat location, would stay here again!
Stayed in May 2024
Reviewed: 28 May 2024
Karla
United StatesPillows too hard/lofty, couldn't adjust the temp in room despite engineer's efforts. 79 degrees! UGH! The breakfast was $26 and I only had some oatmeal and a few pieces of fruit. Outrageous. I don't eat big breakfasts. You have to join their One Club or whatever it's called to get a complimentary breakfast and a bottle of water. Traffic can be gnarly. Not their fault of course.
Comfortable bed and location to my client. Price was decent for NYC. People were nice. Kenneth, the engineer who tried to fix the thermostat in my room was very professional. Clean. Nice bathroom and shower. Very close to WTC if you're going there.
Stayed in May 2024
Reviewed: 26 May 2024
Hans
AustriaNo wardrobe (or hooks to hang clothes outside of the closet.) The hinges of the refrigerator door were broken and the door did not fully shut. (Inside a cabinet ) There was thick ice inside and energy was lost.
Excellent location. We were lucky to have a quiet and spacious room with a good view of the (new) World Trade Center site at a good rate. Good breakfast. Coffee machine and good quality coffee tabs as well as tea supplied at the room. We will come back!
Stayed in May 2024
Reviewed: 26 May 2024
Karen
Turks & Caicos IslandsSeemed as if construction was going on so part of the view was blocked
Location was great
Stayed in April 2024
Reviewed: 25 May 2024
Dennis
United StatesWas there supposed to be a breakfast? Nobody told us!
Stayed in April 2024
Reviewed: 25 May 2024
Evy
NetherlandsEverything was great. The room is a tad on the smaller side (for two persons), but it worked out just fine.
The location is superb, close to the metro and the WTC. The bedroom and bathroom are aesthetically pleasing and clean. The bed is really comfortable, which is very needed to rest after a day of exploring the city.
Stayed in April 2024
Reviewed: 24 May 2024
Anita
United StatesConstruction next door with THC smell.
Ricki, at the front desk, was amazing!
Stayed in May 2024
Reviewed: 23 May 2024
Annette
United StatesRats outside the door - 1st time in years I encountered them up close and personal
Close proximity to ground zero, subway
Stayed in May 2024
Reviewed: 22 May 2024
Boyer
United StatesNo amenities in the bathroom except shampoo and conditioner
Comfort of the bed
Stayed in May 2024
Reviewed: 22 May 2024
Mers-hardison
United StatesThe room was a good size. The bed and pillows were comfortable. There was a refrigerator.The view of the 911 Memorial was incredible!
Stayed in May 2024
Reviewed: 21 May 2024
Esther
United KingdomYou get value for money at this hotel. It is perfect, and I got a room with a view, which was worth the extra quid I spent on the upgrade.
The location is perfect and central. I will definitely be back here.
Stayed in April 2024
Reviewed: 20 May 2024
Jaya
United StatesSupposed to have a rooftop bar. Bar was on 6th floor and the open area had no seating
Location and views were amazing. Staff was very nice.
Stayed in May 2024
Reviewed: 20 May 2024
Tara
CanadaLobby is quite cramped, no bottled water in the rooms.
Location was nice, hotel had a great aesthetic vibe
Stayed in May 2024
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